Through all my moves around town and helping friends move since 2012, there have been many employee…read morechanges at this little mini storage. Everyone has been friendly and helpful. The price is reasonable. The units are always clean. The dollies and flat carts are in good working order. I would and have recommended this facility. Even when I had an issue with my gate code, I was patient and they were apologetic. Bring the kindness and patience to your situation that you would want someone to bring to you and things work out.

Employee's were very attentive to my situation and helped me thru a difficult situation. All the…read morefeatures you'd expect at a fair price. I say A+ Thank you!

My very first experience with a storage unit and it has not been a good one. Having drove to this…read morelocation TWICE during business hours, without a sign explaining why no one was in office, and also being hung up on by the representative when I asked her to call the store because no one was on site was the cherry on top. We had driven there 45 minutes before and did not want to waste a trip to get the unit we put on hold. After calling THREE TIMES, they were closed for "health and safety reasons," with no SIGN, NOTICE OR KNOWLEDGE BY THE PEOPLE ON THE LINE. Good luck with this place, unless their service is STELLAR when we actually see them, I don't see myself updating this review.

Haven't gotten off to the smoothest start with this facility but their staff have worked very hard…read moreto make things as easy as possible for me. Unit rental was easy, moving in was fairly quick and you won't find a better deal for your money especially considering the surveillance and climate controlled units.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

We used the mail drop at the Rucker location for several years until we retired and moved out of…read morestate. Great service, more than accommodating, wonderful staff. I think we were the package kings, even had dog food delivered there! They could have not been more kind. 24 hour access made it very convenient since I worked second shift. Secure location, closed circuit surveillance a plus.

Call from staff to help get things started and give information. The online process was…read moreunderstandable.

I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

Convenient and easy rental. The lady at the desk is very nice. Can make payments by phone.read more

The facility is clean and well maintained. I rented a small indoor unit, it's all metal (walls and…read moredoor), and they provide you with a lock. I rented the unit online and picked up the keys in person the next day. It couldn't have been easier. Kayla from the front office was super helpful and got me set up in about 5 mins. I almost never leave reviews, but felt compelled to as the other 2 negative reviews I saw on here from years ago don't seem to represent the current state of this place.

Stephanie at FreeUp Storage in Lake Stevens is absolutely outstanding. She has always been…read moreincredibly helpful and knowledgeable whenever I've had questions or concerns. No matter the situation, she's stepped in at a moment's notice and made everything easy and stress-free. I truly never worry about my belongings being stored here. The facility feels secure, well-managed, and professional. On top of that, the pricing is fair -- especially for the level of peace of mind you get, which is rare to find with storage facilities. If you're looking for a place you can trust, I highly recommend FreeUp Storage -- and Stephanie is a big reason why.

We have been attempting to pay storage there for 2 small units since "FreeUp," took over recently…read more I have had NOTHING but problems from them, and they don't seem to know how to utilize their accounting system. Two months in a row, I sent them our rent amounts due, (via our bank's bill pay system.) Both times (last month, and this month,) they have taken our money, payment processed, I got receipts for both payments, but they still claim our rent is not paid! We are moving out asap! PLEASE, PLEASE think TWICE before renting from them!! If there was a "minus" score to give them, I would give hem a -10.

We had a great experience with Royal Storage. The place is kept immaculate, there is someone…read moreavailable 7 days a week and the gate entry is a snap with the app they supply when you sign up. Very competitive pricing. We stored our motor home with no worries. Highly recommend

From the owner: Royal Storage is proud to serve the Arlington, WA community. We're also happy to provide storage to…read moreresidents and businesses in the surrounding areas. Find us on 59th Ave NE, close to Crown Distributing, Pape Rentals, Skookum Brewery, Walmart, Walkers Coffee, and Gleneagle Golf Course. Royal Storage is a locally owned and operated storage facility. Our facility is top of the line, equipped with the latest self-storage technology and security. On top of that, we have the most efficient and skilled team in the area. Have you been pushing off decluttering the basement or garage? Royal Storage is here to help you get organized on a budget. We would love to show you around the facility. Call us at (360) 322-6855 if you have questions.

Our family stored at Peoples Storage in Everett for close to 10 years. We love the facility for…read moreit's ease of access, low prices and the management. The staff has always been friendly and always helpful. The the unit was secure, low priced and the facility clean. All the years we stored there, and we had two units, there were never any issues. They even offered us cold bottled water when we were sorting our stuff on a hot summer day. We loved that the staff were responsive and security minded. It makes a big difference compared to a few places we tried before. We will tell our friends and when we need storage again, we will return. Thank you for a pleasant experience.

do not go here!! the management is extremely shady as well as very nosy…read more they will walk by your unit a minimum of twice while your moving your belongings, as well as try to get extra money out of you, KEEP YOUR RECEIPTS! they may conveniently not show payments made till proven, then its still a hastle.. BE WARNED!!

Don't store your stuff there. They've been broken into too many times to count. Big ticket items…read moreget stolen there not just units boats, cars, trailers. There secluded, cameras are crap and no compassion when your stuff is stolen. "Not their problem." Read the fine print and go somewhere where there's 24 hour surveillance with someone behind the counter. Make sure they have insurance. They also own the storage place down the road. Yellow place.

This location (Lake Stevens Uhaul and Mini-Storage) just restored my faith in UHaul…read more I purposely drove an extra 10 minutes to this store to avoid having to deal with the very rude and unprofessional staff at the Evergreen Way (Everett) store. The Lake Stevens staff are the best: courteous, efficient and pleasant to work with and take pride in their job. I highly recommend them!!!

The worker who answered the phone from this U-Haul store did not seem friendly and was in a hurry…read moreto handle the transaction. However, it turned out that he accommodated a lot for me by letting me park overnight in front of the store, and charging me fairly for the 2 days thar I rented the truck. I will come back to this store for any reason to rent a truck.