I needed care after a surgery, so my husband toured every care facility in the League City area. We…read morepicked the Crossings. This was definitely the best choice. I received wonderful care from all the staff. everyone was helpfull and multi-tasked to help with any request. After being there a month my stay was compete, but I chose to return for continued therapy. I highly recommend The Crossing. ,

During the day, great and friendly care. At night a…read moredifferent story. Really terrible treatment and response time. Do not recommend unless your loved one can fend for them self.

This place locks the residents out of their rooms. They don't let them go to their rooms until the…read moreend of the day

We had my 92 year old mother at another facility, but weren't happy with the "assembly line"…read moreattitude & lack of treating her with dignity & compassion she was receiving. We moved her to The Cottages & found a compassionate extended family who loved & cared for her as they would want their loved one to be treated. If you're looking for a facility that is perfect & will never have something "fall through the cracks" you won't find one anywhere. Each place has its flaws, BUT if you're looking for warm, caring people who will do their best to provide loving, compassionate care for your loved one who has memory care issues, take them to The Cottages!

We are so grateful for the care our mom received at Courtyards at Pasadena. She was transferred…read morehere from the hospital for rehabilitation and respiratory care, and our experience has been wonderful. The entire team - nurses, staff, and support personnel were all amazing. The food was great and the facility is comfortable and well maintained, which made her stay comfortable. In particular, Jessica, Michelle, Maria, Princes and Key xoxo and all the nurse staff provided exceptional care and kindness around the clock care. The physical therapists, Miss Elizabeth and Albert, were outstanding. They gave our mom the encouragement and support she needed to regain strength and independence. While she's taking small steps, we can already see her progress, and we're so grateful for their patience and guidance. We would highly recommend Courtyards at Pasadena to anyone looking for skilled, compassionate rehabilitation care.XOXO

No nursing facility is perfect, but I have to admit my experience with "The Courtyards" was very…read morepleasant. The nurses I had were respectful, sweet, patient, and good at their jobs. The CNA's were helpful, busy, quick to respond, and easy to talk to. The OT and PT's were friendly, experienced, encouraging and skilled. The kitchen staff served hot, tasty balanced meals and would ask me what I would prefer. I felt more at ease and cared for at this facility than I did at the more expensive and higher rated one I had the previous year. It may be a little bit dated, but it is clean and the employees more than make up for any lack in newness. I especially appreciated how well the employees worked together without complaints, arguments, or gossiping in front of residents. My thanks to Tommy, Gloria, Josaphine, Rosalinda, Maria, Dawn, Walley, Esparanza, Victoria, and many others for their expertise, kindness, encouragement and patience.

This is a beautiful assisted living center. It is well maintained, clean and comfortable. The staff…read moreis very friendly and helpful. My grandma was moved here after being in the hospital and she received great care while being in this home. The staff was attentive and took good care of her. The facility itself is very nice and I'm glad that she was able to be somewhere so comfortable

At first the site looked and felt like this was the place for my family member. They start of right…read morewith all PT, OT, and speech therapist you name they have it BUT, its ONLY for about 4-6 weeks. then after that everything else fails. It's like they forgot how they got you in there in the first place..... Promises and reeling family members into that SHIT HOLE of a care facility. The don't care once you have signed all the paperwork, the already see dollar signs. My family member was in this place, and she was sick most of the time. No one would come after the call button not even her yelling for help. She laid in her own urine for 6 HOURS, and nobody checked on her until we the family members checked our cameras that we installed and found this out. That same night they dropped her in the shower, and she broke her shoulder. It was all downhill from here. She never really recovered from the fall. even after the fall NO physical therapy. She was in better shape before we had her admitted her into Sylvan Shores. Today we no longer have my family member with us after 2 months and if we would have known that this place would not be taken care of her like they said they would, we would have never put her in this place. And she still would have been with us. If you are thinking about putting your family member in this facility DO NOT!!!!!!! Horrible, Horrible, Horrible. Staff are all Liars and backstabbing people and try to cover things up like nothing happened. I will try to post some pictures. if you would like proof I have what you need. Look me up. 00000000000000000000000000000000 STARS Ruth Alarcon

I just want to take a few minutes to say that Sylvan Shores is a nice place and my mother has been…read morethere for over a year . My problem is getting in the place when you drive over an hour to get there . And no one is around to let you in before 8am . You either freeze outside in the winter or sweat to tears in the summer until someone comes to let you in . Another problem is getting my mom's food heated up . There is only one microwave in the Emplaye Lounge and they aren't happy when you come in to use it .It would be nice to have another microwave in another area of the place . Thank you ! Norma Jean Emanis

This place looks nice BUT the staff is very RUDE. They just sold the place early this year (2020)…read moreand the phones are not working! After months of complaining they have done nothing. Sometimes no one even answers the main front desk number. We can't talk to our mother because they took the phone lines from the rooms and now the ones they put in place DO NOT WORK! Don't take your loved ones there!

My mother moved into their memory care section after four years at another long term care facility…read more What an amazing bunch of caregivers at Clear Brook Crossing! Their patience and compassion for their memory challenged residents is wonderful. My mother was moved out of memory care, into their long term care, because she was no longer a flight risk. The care in that section was very good but not as attentive as the long term care area. I was thrilled when Meagan said she wanted to move mother back to the memory care section where she still resides. I enjoy visiting her there because I can take her outside to their covered pavilion where she can enjoy sunshine and fresh air.

My beloved Aunt Sherry has been at Baywind Nursing Home over 4 years now. During this time her…read moremedical care remains sterling and she has been very happy at Baywind. The Nurses and staff they employ there are exceptional and the reason why! Natalie Gibson, the Registered Nurse on our 300 wing, has been an outstanding, kind and gentle Nurse and a friend to us. She talks with kindness to the patients and the families. She educates us as needed and we consider her our family now too! She loves her work and her patients and she does an amazing job of seeing to what you need. She is a dream of a Nurse. Miranda Gibson, RN, is in Restorative Therapy and is upbeat and cheerful. She makes my Aunt smile and coaxes her to do what she needs to do even on those days she doesnt really want to do it! Garrett, Head of Maintenance, is a very strong and sweet man that fixes whatever needs fixing and feeds my Aunts beloved birds for her every single time. These simple acts of kindness mean so much to us! Maria makes beautiful wreaths by hand that go on my Aunts door and the doors of others regularly. It makes her room feel like a welcoming place and makes our Aunt Sherry so happy! Chelsea in wound care does excellent work too. She notices every detail going on with my Aunt Sherry and no detail gets past her! She can explain it to you too, and I find that so very comforting. The staff are what make Baywind Village a truly wonderful place for my Aunt Sherry to be and we are so deeply grateful to each one of them.

My mother has been at Baywind Village for approximately 3 weeks and has received excellent care…read more The nursing staff including Dominique, Natalie and the CNAs are compassionate, caring and professional. The administrative staff is equally as professional. Abby, Lulu and Ashley have been excellent to work with. Dealing with health challenges with a parent is not easy but it is good knowing the facility and care make things easier. Brad M.

Hallmark Hospice has merged with Traditions Hospice. The one nurse was very nice and competent;…read morehowever, my mother was in a facility and we did not receive any help or crisis care person when she was actively dying. I'm not convinced her medications were given properly or that she received medication as often as she should have. I can only pray that she was comfortable. I was not supported by hospice in anyway at the bedside as she was dying. The facility had called to ask for a change of order to meds every two hours and they were turned down, told they would not change the orders and that a nurse would be out at 8:00 in the morning. Mom died at 9:00 and the nurse came after that.

They were recommended by our mother's care home and the people who came out during the week were…read morenice enough, nurse seemed competent. My mother fell on a Friday night and we called them; no answer. The people at the facility tried, and we continued Saturday and Sunday. Someone returned my call more than 48 hours after our first attempts to contact them. This was the second time we had been unable to reach them because of "phone problems". Pain and suffering is available 24/7; Hospice care must be as well.