this place is wonderful and the care givers are sweet and patient i recommend bringing your loved…read moreones here assisted living

I've been coming here as a shower add for years. One of the better place around. Great staff and…read moreowner.

CAUTION: One star is for maintenance, it takes forever to get anything done! They say "we're…read moreshort staffed" and nothing changes. A maintenance man has been stealing from me since I moved in. I called management to report it and the general manager never responded, if you do decide to move and think cameras are the answer, think again, the maintenance man crawls out of view and steals anyway. Only way to stop it is to change locks and pay $100 + to do it. I've never seen a poorly managed maintenance team as this. I want someone here to change my lock!

This is a beautiful open-air facility with water features and flowers on the grounds. The staff are…read moreabsolutely fantastic; each staff person is incredibly kind and seems to care about the residents. The cafe/bistro has a good selection and is well run although some items are bland. The rooms are clean and many have been very attractively remodeled in a modern contemporary style. The maintenance team has to handle a long queue but they do come slowly within a week or so and do take care of things. People complain about the prices going up but we feel they have been reasonable so far given the quality of the facility, staff, and services.

I work with a caregiving agency and I filled in for another caregiver. As soon as I walked the…read morereceptionist was very helpful. I've been in other facilities and this place is very clean and organized. The ladies on the 2pm-10pm shift are amazing. They care for the residents as if they were family. I highly recommend the Shores for anyone thinking of assisted living care for their loved ones.

This is a great facility, the staff is so accommodating. The memory care wing is intimate but large…read moreenough for my family to have a home like feel. Thank you for taking care of everyone on a daily basis. I highly recommend The Shores at clear lake. Management is very responsive and always helpful.

Great staff ! Meals were for heart patients and had to be modified to my diabetes. Otherwise, a…read moregreat place for rehab.

Working to find a parent placement in a skilled nursing and long term care facility is HARD! First…read moreyou have to learn what type of facility is what and what insurance/Medicaid/payment options are. If it's your first time dealing with it this then that alone is a battle. Once you work through that you have to find the "perfect" place. I'm here to tell you the perfect place does not exist. Nothing is going to take the place of their home or living with family. And every single nursing home has bumps in the road. That said, I have nothing but high praise for Regency Village. Ignore all reviews more than 3 months old. Regency was bought by a new corporation 4 months ago and is aggressively working to make this the best place in the area for our loved ones. My dad has been at Regency about a month and I'm up there every single day, 3-4 hours a day. I've seen first hand the commitment to care. The office staff - admitting, reception, and business manager are all knowledgeable, accessible, and eager to help. Everything is laid out clearly and there were no surprises, delays, or issues with admitting or billing. Both ladies made a point to check on us after we got my dad settled. The receptionist is friendly and welcoming every single time. She goes out of her way to help. The nursing staff is accessible for family questions, well trained, and are intentional in connecting with patients. No one walks into my dad's room and hands him meds and walks out. They always stay and have a conversation with him. They care about the person. They are patient and tolerant with his grouchy personality! The CNA's are hard workers. Can the facility be short staffed in this area? Yes, but every single facility is. This is an incredibly hard job and it's hard to fill those positions. But, the workers at Regency don't skip on rounds, they don't ignore call buttons, and they don't rush with your loved ones. These folks work hard and have a massive impact on quality of life. They know it and they take their responsibility seriously. They also connect with residents. The therapy staff here are all above and beyond the average in house therapy. The therapy facilities are amazing and my dad has increased his abilities since working with the therapy staff. They know how to balance the fine line of motivating but not forcing. The facility itself is gorgeous. Clean, large rooms, outdoor space, quiet street. The workers are happy to be here and it shows. There is pride in being part of Regency. Make the time to come visit. I visited dozens of places before bringing my dad here. I'm so thankful we found Regency. This is where your loved ones needs to be.

This place locks the residents out of their rooms. They don't let them go to their rooms until the…read moreend of the day

We had my 92 year old mother at another facility, but weren't happy with the "assembly line"…read moreattitude & lack of treating her with dignity & compassion she was receiving. We moved her to The Cottages & found a compassionate extended family who loved & cared for her as they would want their loved one to be treated. If you're looking for a facility that is perfect & will never have something "fall through the cracks" you won't find one anywhere. Each place has its flaws, BUT if you're looking for warm, caring people who will do their best to provide loving, compassionate care for your loved one who has memory care issues, take them to The Cottages!

While visiting my grandma a couple days ago we witnessed the elderly lady across the hall try to…read moreget up herself. While doing so she fell and hit her head really hard against the bathroom door. We called for staff and helped her out. Someone came and with attitude, said they would call an ambulance. We stayed for our family for a couple more hours and noticed nobody ever came back and no ambulance showed up. We fear for our loved one as well as others. We are trying to get her moved. We would not recommend this place. Not saying they are all bad staff but that lady didn't care. And in general they seem uninterested, rather they seemed to be there just to get paid. If a head injury got a minimal response I don't want to think about their reactions to other situations.

My mother has lived at Windsong for over three years. They been nothing but wonderful. I can trust…read morewhen I'm out of town she is being taking care of. If I have concerns I voice them and they are taken care of.

I needed care after a surgery, so my husband toured every care facility in the League City area. We…read morepicked the Crossings. This was definitely the best choice. I received wonderful care from all the staff. everyone was helpfull and multi-tasked to help with any request. After being there a month my stay was compete, but I chose to return for continued therapy. I highly recommend The Crossing. ,

During the day, great and friendly care. At night a…read moredifferent story. Really terrible treatment and response time. Do not recommend unless your loved one can fend for them self.

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

I don't know why I forgot to write a review for Optimum Personal Care but I shouldn't have let it…read moreslip my mind. I found out about OPC after my aunt was no longer able to live alone. OPC was a dream come true. This is a small, family owned care facility. This place reminds you of home. The workers are caring and always knowledgeable about what's happening with every resident. Don't be surprised if you see the owners spending the day with patients. Everyone that works here cares for the residents. Loved ones are free to come and visit anytime. My aunt lived there for eight years and I was never disappointed. Even though my aunt is no longer living, she was always happy and I'd recommend Optimum Personal Care to anyone looking for a facility to care for your loved ones when you can longer do it alone.