Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Punctual, reliable, honest, careful, efficient, knowledgeable, friendly, and did I mention our…read morecarpet never looked better? And removing the stains on our upholstered dining room chairs made them look (almost) like new. Tony is easy to work with. Believe the reviews. I did!!

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

From the owner: Breathe Easier. Live Healthier. Support Local…read more Your home should be a healthy, comfortable place for the people you love most. As a family-owned and locally operated carpet and air duct cleaning company, we treat every home like it’s our own—because that’s how we’d want our families treated. We specialize in deep carpet and air duct cleaning that helps reduce dust, allergens, pet dander, pet stains and bacteria. The result is improved indoor air quality and a healthier living space for kids, pets, and you. Why families choose us: • Family-owned and community-driven (not a franchise, we’re your neighbors) • Health-focused cleaning methods • Safe for kids, pets, and sensitive homes • Trusted by local homeowners with 5-star reviews • Honest pricing with no pushy upsells When you hire us, you’re not just getting cleaner carpets and fresher air—you’re supporting a local family business that truly cares about your home and your health. Call today or book online through Yelp for fast, friendly service you can feel good about. Cleaner home. Healthier family. Stronger community.

Chad is an absolute class act! I cant recommend him and Servepro enough. I had water damage and…read morewas at risk for mold, Chad came in and dried everything out and help make the best of an extremely stressful situation. I hope I don't need his services again but if I do I know who I will call. Thank you Chad!!!

From the owner: SERVPRO® is a trusted leader in cleanup, restoration, and construction services for homes and…read morebusinesses across the U.S. and Canada. With a nationwide network of locally owned franchises, SERVPRO® delivers fast, reliable 24/7 emergency response for water, fire, mold, storm, and biohazard damage. Backed by decades of experience, advanced equipment, and strong insurance partnerships, SERVPRO® helps minimize downtime and restore properties quickly and efficiently. Known for professionalism, consistency, and proven results, SERVPRO® is the go-to choice when disaster strikes--making damage "Like it never even happened."

Super responsive with plenty of availability. The value was great and I had no idea how much I…read moreneeded to have my air ducts cleaned out but now there is a huuuge difference in being able to heat up the whole place!!

From the owner: At C&J Services, we deliver exceptional results by combining experience, attention to detail, and…read moregenuine pride in our work. Since 1999, we’ve specialized in Carpet Cleaning, Tile & Grout Cleaning, Air Duct Cleaning, and Dryer Vent Cleaning throughout the Twin Cities and surrounding suburbs. What we do exceptionally well is restore and protect your home or business the right way. We don’t rush jobs or cut corners—every service is done with care, proper processes, and high-quality equipment. Whether it’s getting carpets looking new again, removing odors, deep-cleaning tile and grout, or improving your indoor air quality, our goal is always the same: deliver results you can see, breathe, and feel. We pride ourselves on being reliable, upfront, and easy to work with. No hidden fees, no upselling—just honest service, professional results, and a commitment to taking care of our customers.

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

We have had West Side Carpet to our home 2-3 times in the past and fully plan on using them again…read more They get us in their schedule in a timely manner and are very friendly to deal with.

Excellent Carpet Cleaning Company! And their customer service is fantastic! We live out of state,…read moreand needed help scheduling a cleaning in Waconia. Arranged with Mark, and excellent service provided by David and Kyle! You won't go wrong hiring this team. Highly recommend!