I would highly recommend SOS Cleaning and Restoration. I had a substantial leak from my reverse…read moreosmosis that had been dried properly but I still felt there was mold under the shelf below my sink and under my dishwasher. Other companies had suggested that I needed to replace my floor and two said to pull out my entire cabinet. The owner of SOS, Mark came out and took out the cabinet shelf under my sink and disposed of it due to mold on the underside and cleaned the mold that was left. He also moved my dishwasher out and cut a piece of the floor under it to inspect for mold but found none. On my unfinished basement ceiling, he wiped the parts that had been wet with a solution and inspected the ceiling for mold. He was very thorough and knowledgeable. He was professional, friendly and honest and I would call his company first if I ever had a problem with water cleanup or mold clean up. They are very reasonably priced too.

Mark did the work needed, was friendly and told us we would be invoiced after the insurance company…read morepaid us for the flooding damage. We're still waiting on that check from the insurance to be endorsed by our mortgage company and WHAM, I just got an email from SOS and a supposedly overdue invoice that I needed to pay in two days or a lien would be put on my property!!! NO COMMUNICATION, NO HONESTY. We'll pay the bill, but we will absolutely not advise anyone in the Twin Cities to trust what these people tell you or how they do business.

Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Punctual, reliable, honest, careful, efficient, knowledgeable, friendly, and did I mention our…read morecarpet never looked better? And removing the stains on our upholstered dining room chairs made them look (almost) like new. Tony is easy to work with. Believe the reviews. I did!!

Good communication about confirming arrival. On time, friendly and did a great and thorough job in…read morethe timeframe we had discussed. Competitive pricing. Very pleased

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Look no further!!!…read more I have to say this was a great company to work with. Very quick to respond to me after I put in a request. Great price to clean my carpets. He was very professional, thorough, kind and an Extremely hard worker. He came the following day at the exact time I requested. I could not have been more satisfied. The owner is a handyman as well. I highly recommend him!!

I needed someone to clean my daughter's apartment since she was moving out. I contacted various…read moreservices and Roberto responded quickly, quoted me a fair amount and agreed to do the work on short notice. Since I lived out of town, Roberto kept in contact with me prior to his arrival. He arrived on time, did an excellent cleaning job and spent almost 6 hours to do the work at the agreed upon price. I highly recommend him if you have any cleaning jobs

Okay, you know those coupons you get in the mail? They led us to Twin Cities Finest - and an…read moreincredible experience! When you rent, you toss those coups away like nobody's business. But now that we're homeowners, the tide has turned. And when we got a mailer deal for carpet cleaning, we were very interested. We scheduled an appointment over the phone for the Twin Cities Finest team to come out after all of our painting was done - we had an at-home carpet cleaner but it just wasn't doing the trick. And for the sweet deal promo, we were sold! I loved that they send reminder emails and texts so you don't miss the appointment. Our technician that came out was honest, trustworthy, and clear. He gave us a quote for the whole space (we had a few more rooms we wanted done beyond the promo deal) and the price was still great. The carpet looked so incredible after he finished (less than an hour!). He also gave us a quote on our air ducts and an honest look at their current condition. We really appreciated him not trying to oversell us, and telling us how the vent cleaning works. He also gave valuable insight into tile cleaning. We were so impressed by the technician's trustworthiness AND by the end product - beautiful carpets! Highly recommend :)

Our dishwasher leaked onto the kitchen floor. The plumber recommended we call this firm. They came…read morepromptly, started 2 dehumidifiers and fans the same day. They came back the next day and did a more thorough job. When they recommended dismantling the entire island in the kitchen I was reluctant--expressed my worry that we would end up buying a whole new kitchen if we did that. I was reassured that everything would be restored to original condition. The removal process was done with little concern for preserving what was there. The plumbing pipes to the sink went through sheetrock and the back of the cabinet. First they cut the pipes then destroyed the cabinet back and sheetrock--so a plumber needed to be included in putting it back together--totally unnecessary wanton destruction. Small hardware pieces in the Ikea cabinet were discarded--Ikea would send those free if they still made them, but they don't make them any more. Found something sort of similar on ebay. Top pieces in both cabinets were broken for no good reason. A bespoke nut on the kitchen faucet was lost so that a new kitchen faucet was needed. Various trim was broken. There are lots of companies doing water damage repair--check yelp for recommendations!

I won't recommend! I applied for rug cleaning service through their website, was charged and pick…read moreup was done. Upon delivery, I was demanded to pay more than double the amount charged, only because I forgot to request an invoice during the rug pickup. If you ever deal with them, get an invoice, otherwise you'll pay the cost of a brand new rug for their cleaning service.

Pet sitting went wrong, leaving us with a horrendous cat pee smell and embarrassing spots where…read morewe'd accidentally discolored the carpet using PineSol. We figured we were looking at a total replacement bill. Enter Yep We Fix Carpet! Jon didn't just clean; he repaired our carpets. The awful cat pee odor is completely gone--three weeks later, the room is still fresh. AND he was able to expertly dye the color-changed spots back to normal! This service was a HUGE savings over replacement. If you have complex carpet issues, call Jon!