My recent visit to Henry Ford River District Emergency Room was, without a doubt, the most…read moredehumanizing and distressing medical experience of my life. I am a single mother of four young children, with a husband who passed away almost two years ago. My family lives hours away, making emergency medical visits incredibly difficult to coordinate, so when I come to the ER, it's because I genuinely need help and answers. For the past year, I've been struggling with significant, unexplained weight loss (over 80 pounds). My PCP has run blood work and a CT scan of my chest down, but we still have no answers. Approximately six months ago, I started experiencing debilitating nerve pain radiating from my arms into my fingers, primarily at night or when lying down. This pain would wake me up repeatedly, forcing me to get up and try to alleviate it. The culmination of these concerns, especially the new onset of a lump at the base of my skull that I discovered recently, prompted my mother to travel across the state to care for my children so I could seek emergency care. I was terrified. This lump, coupled with the severe nerve pain, jitteriness, headaches, agitation, and continued weight loss, was a major alarm for both myself and my family. My experience in the ER was nothing short of an absolute nightmare. The doctor I saw was beyond rude; he was demeaning and dismissive. He made me feel like I was a complete burden, a piece of trash. He told me the lump wasn't "anything to worry about" and that I needed to "manage my expectations." He insisted the severe nerve pain had "nothing to do with" the growth on my head and repeatedly stated there was "nothing he could do, or would do." Multiple times when I was attempting to explain my symptoms, he cuttingly asked, "Well, what do you want me to do about it?!" His continuous belittling remarks, such as "It's not worth my time" and "Why are you all of a sudden coming to ER for this?", were incredibly painful and completely inappropriate. Does it matter why I'm there at that time, or day, why I "waited" to come in? What should matter is that I am a patient seeking help, scared and panicking over a new, significant lump on my head that wasn't there a month ago. When I tried to show him my CT scan results from my Athena Health app on my phone, he completely ignored me, even as I held out my phone for him to see. I was left crying, feeling utterly unheard, neglected, and like I was just a number, not worthy of any care whatsoever. The only bright spot in this horrific experience was the kind woman working at registration at the front desk. She at least acted like a human being. I am truly, truly disgusted by the doctor and nurse (who admitted me) at Henry Ford River District Emergency Room. Their lack of empathy, professionalism, and basic human decency is appalling. No one should ever be made to feel so dismissed and neglected, especially when seeking urgent medical attention. I would strongly advise anyone to avoid this emergency room if possible.

I have been here a few times and had excellent care. The emergency doctor was caring and patient…read more I stayed there for a few days and there sevice was excellent. Food was awsome. The shower in my room was better then my own at home.

Excellent quality of care. Staff is always professional and well trained. Both pre-op and…read morepost-op care were outstanding!

People friendly, facility clean but watch out for the billing. You will have to 'prepay' for…read moreprocedure then only to get a bill in the mail 45 days later for 3 times the amount you where quoted.

I was very impressed how how fast they took me & treated me..the nurse even walk me to my SUV..it…read moreis very clean and they are very nice! I even drive from Harrison twp..

This locations really went above and beyond. There was zero wait time and the doctors and nurses…read morereally went above and beyond to ensure we were comfortable. The doctor seems super knowledgeable and very thorough going through my wife's medical records going years back to help in his diagnosis. Special shout out to Dr Josh Newsom and Dr Brian McParland. Both went above and beyond in our care. I don't recall the names of the nurses and other staff but they were amazing as well. I recently had a poor experience with another Corewell location and was reluctant to go to this location but I'm glad I did go. I can not speak highly enough about the care we received and the knowledge and care of the staff. From checking in to making my wife had enough blankets to asking me I need anything to make me more comfortable the staff really blew us away. Ive never experienced care like this any hospital or ER setting.

Dr Mullally is the most caring, down to earth Physician I have ever been to. When someone comes…read moreacross as honest caring and knowledgeable as Dr. Mullally, well lets just say that type of physician is one you hang on to. Thank you Dr Mullally for being my physician for decades. Your have pulled me through many scary challenging times Michael

This Dr. cares and listens. If you listen and do what he suggests, Your issues you had before going…read morethere will go away. See for yourself. He may have saved my life. I was headed for a heart attack. Don't have photos.

This group is the best, Dr Coury, Betrus and Kammer are excellent urologists. You cant go wrong…read morewith their care.

Staff cannot be more welcoming! They are all so helpful, work with you if you have an emergency,…read moreand staff could not be more friendly and helpful! Each and everyone I have come in contact with have been great! I would recommend anyone who needs a good Dentist to come here. I come from quite a distance but still would ONLY come here! The two doctors always make you feel comfortable and we all know sometimes the dentist is not the most ideal spot but they will help you get comfortable and leave you with a great clean smile!

Dr. Carolan's office is one of the most courteous and professional operations I have ever had the…read moreprivilege to work with. I've had occasion to have to call them when I needed emergency dental care, and they always worked me in as promptly as possible. Their skill, friendliness, and flexibility is unmatched. If you want fine dental care, Carolan Family Dentistry will provide it.

Great office! excellent staff. After 40 years of teaching Special Ed, specifically kids with…read moreblindness and low vision, this office was a find! Drs. Barton and Schlosser are wonderful- kind, professional, knowledgeable, office staff are just amazing! This is an office you can trust!#MyComfortZone

Three generations of my family have benefitted from the great service at the Eye Care Center of…read morePort Huron: first my parents with Dr. Czajkowski, now me with Dr. Barton, and on to my daughter. We've had regular preventative treatment as well as Macular Degeneration care and cataract surgeries, all with excellent results. Through the years I have always found all members of the staff to be highly professional, knowledgeable and cheerful. I have confidence in their service and would not hesitate to recommend them to anyone needing care.

NEVER going to waste my time EVER to go and see a Nurse instead of an actual Dr!! Made an…read moreappointment with an actual orthopaedic surgeon only to find out a Nurse was the ONLY person who sees patients and "discusses" your issues and "her" opinions/evaluation!! Don't forget the copay that's MANDATORY for this as they bill your Insurance Company like you're actually seeing the actual surgeon!! What a JOKE!! Been on several different sites and discovered that this location is not the best of them. Stay away from the St Clair County Practice. As for me... I'm not going to see another surgeon in the near future until I gain some trust in another surgeon

There's great, caring staff at this office! The Doctor I consulted (Dr. Kowalski) is very…read moreprofessional, and has found causes for my condition that other physicians have not. He is a real helper, and quite knowledgeable.