they are all so nice and great people! I bought and Nissan maxima and I absolutely love my car!read more

I recently purchased my 3rd vehicle from Montgomery Motors....Gerard was our sales…read morerepresentative....I had been having issues with the 2nd car I had purchased...minor issues but I was unhappy because of them...I had been to service multiple times with this car and couldn't find any relief ....At my end I decided to try and trade...I was looking to go back to the 3rd row which lead me toward the Explorer....I still owed on my car and was unsure if I would be able to trade and still keep close to the same payment I was at. They did not have a Explorer on the lot in my price range...I ended up dealing with several of the guys up there and having to wait a few days but they were able to find me an Explorer with low miles and in very good used condition...I was also allowed a more than fair price on my trade....and payments were kept where I asked them to be...When I went to see the vehicle they had for me it was raining and Gerard had it backed into a service bay in the dry where we could look it over...He had also cleaned the vehicle and went with us on a test drive...As we were looking over the vehicle he was also pointing out any little nick or scratch he saw as well making sure we saw any imperfections..(because it was a used vehicle) ...I was allowed time to inspect...check other dealers pricing online, and to just play around in the vehicle to be sure it was the one....Once we decided to buy...Gerard was by our side and very accommodating the entire time...He had the vehicle full of gas and had transferred our tags while we were signing....I have been upset in the past with Montgomery Motors...but I seen a lot of new faces there this trip received exceptional service and am very pleased with my Explorer....I have to send Thanks to Gerard and Kevin for putting up with my approval process...(little sister)...and taking the time to answer or find answers to all my questions!! Also want to mention the other fellas who helped in our deal... Dan Parsons -who took my first call and listened to all my complaints from the vehicle I was trading and took time to set me up with Gerard to take care of us..Kevin Smith for finding me a nice clean used vehicle like I was wanting in my price range...and all the other fellas up there who I don't know your names for keeping my girls full of popcorn while I shopped for a new ride!! I am sure I couldn't have gotten into the type of vehicle I am in now and out of the money owed on my trade without some extra effort from the crew at Montgomery Motors...I am thankful and happy with my Explorer and also want to say that once I told someone I was unhappy and unsatisfied that several fellas went out of their way to help me...Even giving me all their cell numbers before I left to call if I had any concerns or problems to call!! ...I pray this car will run trouble free for as long as I own it...which I plan to be a long time....but If I ever decide to trade I will definitely see what deal Montgomery Motors can offer..If your looking for a vehicle call Gerard at Montgomery Motors he has more patience that most and is very accommodating!! Thanks to the crew!! I will be seeing you for my free detailing soon!! Thanks again...

Disappointed Long-Time Customer - Poor Service Experience…read more I've purchased six vehicles from Montgomery Motors in Troy, NC over the years, but after my recent experience, I will not be returning. On Monday, May 5, 2026, I visited the dealership to have two key fobs I bought on Amazon programmed. I was charged $75, but unfortunately, the fobs couldn't be programmed. While I was disappointed about that, I appreciated that they were at least able to give me the vehicle access code. Today, I returned with another Ford fob and asked if they could offer a discount since they were unable to program the previous two. The staff member I spoke with said no, stating that the service manager, Donna Miller, required full payment again. When I spoke to Donna directly, I received what felt like a lame excuse, and I left the conversation feeling disrespected. I then spoke with Mr. Thompson, the general manager, who was polite and understanding. However, by that point, I told him not to worry about it--I had made up my mind. I won't be purchasing another vehicle from Montgomery Motors. After years of loyalty, I expected better treatment. I urge others to weigh your options carefully before doing business with them. Customer loyalty should matter, and sadly, it didn't seem to in my case.

Had a need for a new inspection. As I'm new to the area, my homework suggested I visit Clark's…read more Just as expected from a generational family owned Cadillac store, I was treated incredibly. Highly recommend.

Had a service appointment two days ago. Waited in the waiting area. What a pleasure! Coffee,…read moresnacks, water all provided. Clean restrooms nearby. And all this without having to drive to Cary! This is our second vehicle we've purchased through Clark and I can't recommend them more highly.

My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

No communication and rude. Will never bring our Ford Ranger back there. Did not provide a loaner…read morecar, because they say they don't have one on the lot. A week later still no loaner and no information on when our truck is going to be ready. So disappointed, will not recommend this dealership or a Ford vehicle.

requested a part from local service dept , would not even return my request , that's funny because…read moreI just ordered cheaper online from someone who wants my money ,just go online its faster and cheaper no wonder Ford's going out of business the local Ford dealership can go bankrupt ......

We had a very Great experience buying a car from Granmotor LLC on Manley Dr. Greensboro NC. Saheed…read morereally satisfied all of my customer needs and acts with transparency and integrity. Saheed really works hard to deliver the best pricing. Saheed is fair and honest. I will definitely buy again from Granmotor LLC of Greensboro.

I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

I have only had great experiences whenever I visit Hendrick Lexus Northlake. I bought my vehicle…read morehere back in March. I came in for a regular service. I love that they break down everything they serviced and the condition of ranked by numbers and colors. A nice waiting room to get work done or simply hang out. They provide drinks, coffee, soda, and snacks. I don't know if its the acoustics of the room but some of the customers make so much noise digging in their bag of chips, chewing their food, etc. - its very loud and irritating. I had a hard time working or talking on the phone. Couldn't get into the enclosed rooms as they were all occupied. Maybe next time.