My experience buying a car from this Carmax was a mixed bag to be sure. This isn't my first time…read morebuying through a Carmax. It's a fine option for a person who doesn't really need to be "sold" a car, rather someone who has done all their own research on what they want to buy, has a price in mind, and just wants to go get it without too much hassle. There are some advantages to buying here, like the ability to bring it back within 10 days for a full refund, and not having to haggle. If you like the price, you buy the car, if you don't, you move on. Disadvantages of course, are pretty much that the salesman is not super motivated to sell you a car, and is therefore not going to be very knowledgeable about whatever car you roll up about and want to look at. This is fine for me, I knew what I wanted, and I got it. It wasn't without difficulty however. The specific car I wanted had to come in from Georgia, which I paid a transfer fee for. It was supposed to take 3-5 days, it ended up being over 2 weeks. This left us short a car for awhile, as we had already given up the other car based on their timeline. They did refund the transfer fee, so that made it partially right, but I say this to not take their word on their timelines. My second complaint, is that the transaction took WAY TOO LONG inside Carmax, especially given I had already filled out most paperwork in advance. The person helping us seemed pretty new, and she kept having to get up and ask other associates questions. She also was not very observant, we were pointing out things on the screen that she was missing. She really should have had someone looking over her shoulder to help, as she was not ready to be on her own. Finally, it's a good thing I advocated for myself and knew to check for certain things. Our new car is a plug in hybrid, and the car was supposed to come with a charging cable. It was not in the car anywhere, but with a little persistence they gave me one from their service center. Carmax does do a thorough inspection on the cars they sell, and actually, the independent shop I brought the car to said they've not had many problems with Carmax missing things. In my case that held true, their Volvo certified mechanic found nothing wrong with my car mechanically, and said it appears to have been well maintained and serviced. He did find a very small windshield chip, which Carmax fixed free of charge without any complaint. Would I buy another car from Carmax? I would, but I am someone who just needs someone to facilitate the transaction, I'm savvy enough to know the car on my own and do my own research. I wouldn't recommend Carmax as a place for the inexperienced buyer.

Purchased a truck. It was back at the dealer 6 times in the first 6 weeks for a check engine light…read more Finally sent it to a dealer to get it fixed. Check engine light was fixed but still has the trans slip. Took it to a different garage and they felt the issue right away. Currently waiting to see what the carmax warranty wants to do to resolve the issue. Not sure a dealer can have a car for 6 weeks and not feel the trans slip and you take it to a separate garage and they notice it right away.

This car dealership is very unprofessional and does not follow laws of North Carolina regarding…read morerepossessed vehicles. Do not waste your money at this location. They will follow you around town, lie to your face, and will not let you pay your one month late payment instead they demand full payment of loan or your vehicle is taken and resold for much more than you owe and they will text you and go as far as talking pure crap to you and threaten you that they will report to your credit. Do not waste your time or money here.

They sold me a SVU with a bad engine that didnt last 4 MONTHS and then said "oh well, what did you…read moreexpect". I'm not even kidding. Word for word that's what the big dude in the office said. Two people I know also bought cars from them around the same time and we ALL have had to take our car to their shop. As soon as I bought the car it went back to the shop immediately because they sell people garbage and won't say anything if you don't. Then they will fight you darn near physically ​​​to not have to fix anything. They are very aggressive and rude. ONCE THEY GOT YOUR MONEY THEY BECOME DIFFERENT PEOPLE!!!

The shop that's working on my car says, who ever owned it before me really abused the car. The…read moredamages are from long term use. This is what you get from the cars they have. One you leave the lot, you're on your own.

A few things about this place. The only benefit was the car I purchased from them. Beware don't…read moreput down any holding fee down. They will keep your money and take you through loops and zig zags to get it back. Even with full proof that the money was never returned. If you can spare to hold with cash and return with cash that'll be your best bet. If I didn't call back to ask for my hold fee. They would've never given it back. They have screened my calls and given me the runaround for days now. If the bank is telling you that the transaction never satisfied the account then why are you still saying you refunded my account when it's not there. Second the customer service is horrible. On my pick up day. Leonard, Hamze and their boss are horrible. Gave me a half ass detail on the car they sold to me. I mean what can you expect from shitty ppl. I could potentially be a future customer again or even spread word about this dealership if they actually have good customer service. After seeing how there boss doesn't say anything or make his place of business pleasant it trickles down to the office. We We're sitting in his office doing paperwork and he doesn't say two words to me. He then walks out of the office and doesn't say anything. Then Hamze walks in and tries to pressure me into doing a document that I clearly said I would do without him doing so, because if you guys wanted to do it then you would have charged me to do the same thing. I came to get the car and hand you the check. That's it! Got a whole check but can't refund me my holding Fee. I Repeat Stay away from Triad Imports! Your claims not adding up Triad Imports. Fix it!

Helping my father get his 2009 Prius fixed while visiting, I floated a project on Yelp and got a…read moremessage to call w more info. I gave William the vin and got a quote for 1/2 what the dealer would charge. He even mentioned that if we bought our own part, he'd install for the labor cost. I read we bought the OEM part from him. We scheduled the work, William exceeded any expectation for promptness, kindness and professionalism. Going forward Exotic and William will be the go to for my Pops! Two days later- he messaged to make sure everything is working properly. Recommended without reservation.

Awww man I was out and about early store hours read 7:30 - 5 welp it's 8:30. I waited a few and…read moreleft.

Very friendly, professional and knowledgeable. They have a lot of nice Hondas for a reasonable…read moreprice. Purchasing was easy and straight forward. Our mechanic said the car was in great shape!

Just bought a car from Mohamed at Nile Auto Sales, and it was the best car buying experience of my…read morelife. He made everything easy and helped me all the way through the process of paying with my credit and with what to tell my car insurance company to put the new car on my insurance policy. He went above and beyond to help me every step of the way. It was like buying from a friend rather than a salesperson. He keeps excellent cars in his car lot, the prices are fair, and you get your money's worth. I also liked his honesty and his good character. I knew I could trust him for a good car, and I'm glad I read the good reviews here which led me to Nile Auto Sales.

Being in the market looking for a different car I was checking all of the sources that I could…read morefind, new dealerships, used dealers, auto mags, classifieds, online listings, and yes, even Craigslist. Way into my search after looking at a few car I saw an online listing for a Mazda3s for sale in Black along with a few pictures.. The listing did not say much, but it had a phone number, and said to call for more information. I called the number and reached a Mr. Ben Miller. We talked for a while briefly over the phone, and he told me whatever I asked about the car. Now this is where the excellent service part comes into place. I told him about my schedule over the next few days, and he said that if he had the car he would meet me early Sunday morning if I wanted to take a look at the car. We all know that car places are closed on Sunday., so that was great. But since it was a nice car, and I wanted to take a look at it before somebody bought it, I made a crazy suggestion, that if he wanted I could take a look at it after school, and I finished with other stuff, and 10 PM. What do you know, agreed. I was kinda shocked to that part. I drove from Raleigh to Greensboro late at night and he met me at his office late at night. He was just one of the nicest car sales person you could ever meet. So we test drove the vehicle, and it handled well, was clean on the inside, and appeared to have been painted on the outside. We went inside and talked numbers, then I agreed to purchase the vehicle. While he was filling out all of the paperwork he told me about some of the things that he did. One thing he can do is buy cars and sell them to you. Not exactly a broker, but similar from my understanding. This is how it works from what I can remember: 1) You specify the exact car you want, make, model, color, options, etc., and he finds it for you. 2) He goes to the dealer and buys it way cheaper than a normal person can. Way below invoice, and what the dealer is actually paying the car manufacturer for it. 3) Then he sales/leases you the car, are a low price. 4) You drive away happy and become a loyal customer for the future. All in all I would recommend buying a car from Miller Auto Sales in the future, and I think it is even worth the drive from Raleigh to Greensboro, or whatever part of town you are from to get a car from him. After all, who doesn't want to save a ton of money.

I won't go into all the details, but I will say that Mr. Miller began subtly insulting me from the…read moretime I arrived to look at one of his cars. I think that's his strategy-- he takes a condescending tone with his customers in the hopes of pressuring them into a sale. If you decide to buy something, go in with confidence and don't let him play any games with you. Personally, I decided that it wasn't worth buying a car from someone who couldn't show me respect.

Fantastic used lot! Great selection, great trade-in-value and willing to negotiate…read more I recently bought a ford truck that had a crack in windshield and broken front dam (identified before purchasing) and they promised to take care of it. They stuck to their word and kept consistent communication so I knew where I was within the process. I'd definitely buy another vehicle from them! Geoffrey Taylor was a terrific salesman and Steve from the repair shop was also great to work with.

Hit me with a $1,000 fee for LoJack, which was NOT advertised as included in price, and not wanted…read more Negotiated this down to $500, but still a very sneaky sales tactic. Typical used car sales lot. Will not buy from again. Not recommended. Impex decal was removed as soon as I got home. No free advertisement from me.

Had a great experience there with the salesman Khaled. Very knowledgeable guy. Helped me get a 2020…read moreHonda Accord. The place was very welcoming. And they were ready to show me the carfax on every car.

Carline fixed 3 of my cars that were in accidents. Sam is a perfectionist and will not release a…read morejob unless it's pristine!!!

From the owner: Our success over past 10 years is due to our customer's loyalty and the hard work and dedication of…read moreour employees who strive to achieve complete customer satisfaction. We specialize in Paint-less Dent Repair, Door Dings and Hail Damage. Call us now to book an appointment!

Adam was a great rep!! Process was easy as pie!! Ask for Adam!!read more

So, I just bought a house and my credit is not exactly the best because everyone knows your credit…read moregoes down when you make a major purchase like that. I had a 2020 Chevrolet Volt that I had been leasing and one day it just completely died on me, like everything shut off while I was on the freeway. So, needless to say I needed a vehicle and I was only able to qualify for DriveTime. Purchased a 2014 Ford escape, and all in all I love the car. Except for today, when I had to take the car in to get the rear upper and lower control arms replaced because apparently this car had been in an accident and it bent the frame. Which was not disclosed to me at the time of purchase. $2,200.00 I'm out because these people didn't do their due diligence. This place is a scam. Would not recommend