Great crew at CVHP, from Heather/Mary who expeditiously got me on schedule to Curtis/AC/Nate who…read moredelivered me from damper days ahead. I had a pesky well pump leak that Curtis tackled and eventually squashed finding several old fittings being the culprits. Your services are appreciated, thank you!

When I called the office ahead of time, at the beginning of September, 2023, I had requested that…read morethe tub drain be unclogged, and a new drain cover be installed. I explained to the woman on the phone that I wanted the drain cover (Turn and Lock) replaced with a new one or a trip-lever and strainer cover. What we were left with was a broken tub cover, nothing replaced. See attached tub photos. The plumbers who worked on the job said they had to "order a new part." Additionally, my husband asked them to look at the upstairs small bath and small kitchen faucets for water pressure issues. What we got were two aerators removed and nothing replaced. And now the bathroom faucet leaks because something broke off when they removed the aerator. See Attached Sink Faucet Photo. I called the office on 25 September 2023 to inquire about this unfinished job and the status of the part on order. I was told by the man that answered that he was busy and would call me back. That never happened. So now I have had to hire someone else to complete the job, a new tub cover and a new sink faucet. This is disappointing - to use a term that is as polite as I can get. I don't know who they sent, and I don't know who took the original request for service, and I don't know who answered the phone and told me he was too busy and never called back, but I see this as a serious customer service issue.

We had a septic issue and Shawn was absolutely awesome! Very knowledgeable, experienced and…read morefriendly. He answered every one of our questions or concern. Thank you for great service! Kelly and Cathy Greene

He responded immediately. Adjusted his schedule to come save us from an overflowing toilet…read more I particularly liked how he explained exactly what the problem was and walked us through the various options. He recommended we stick with the cheapest option. I love when a service professional not only does the work well but also helps me understand how to make the various choices I need to make as a homeowner. Truly one of the best tradespeople I've dealt with in a long time.

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

We feel very fortunate to have found Tyler and Elizabeth Scott, of Pipe Dreams, for our septic pump…read morereplacement. They were reliable, open and honest about the entire process even when the items on the blueprint didn't match the actual equipment that had been installed 20 years prior, along with outdated instalment features. They had to find a different pump, and electrical replacement solutions. They were great and did it with positive attitudes and friendly hardworking ethics. We enjoyed getting to know them and were very impressed with how much they care. They made the job change work with the price they had quoted us as well, which was very reasonable. Thank you both for being a great team. Louisa and Dean

A well-intentioned fellow, but challenged in so many ways, most importantly as a plumber. Ended up…read morefiring him.

Experience and knowledge. They are easy to work witb and have fair pricing. Chris has a deep…read moreunderstanding of systems and how to approach them when it comes to repairs and inspections. Will definitely be recommending them.

We had a flood in our basement due to a sub pump failure they were here with in 1.5 hours and had…read moreeverything and fixed it. Since in was 30" deep I again called for the water heater again they came that day and fixed everything. Amazing service and the charge was so little since I knew it should be much more. Use this company for all you needs!

I wouldn't do business with this company if someone else paid for the work. This woman forgets…read moreshe is driving around town in a VW Jetta with the company logo on her car advertising the business. On the road she is rude, impatient and blatantly disobeys traffic laws. Do you really trust doing business with someone like this? Not me.........

Thank You for installing my new Furnace From RAL supply.Great job and well worth the money I Paid…read moreyou........Mr. John Klimas Glens Falls NY.

They came in to install a water heater in one of our properties. It was an easy and quick 40 gallon…read moretall installation. Unfortunately some copper pipe segments from the previous water heater were .misplaced. as a previously installed then removed water heater had a check valve that "Didn't go to anything" despite the copper pieces were sitting within the water heater compartment. Hence it's not a big deal as they were 2 small and insignificant pieces. We didn't appreciate the gesture though. Please be sure to have scrap copper pipes that originated at the worksite to remain at the worksite in the future. We assume it was a simple mistake. Beyond that the work was well done, organized, and quick.

From the owner: We are a family owned and operated plumbing business. We believe no job is too big or too small to…read moretackle. Whether it be an emergency leak or helping your dream bathroom project come true, we have the experience to help you. While we list ourselves as closed on weekends, we do take emergency calls any time, so please reach out anytime if you need help.

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.