My wife and I had the kitchen and bath in our home in Mattawan MI, remodeled in early 2015. Over…read morethe past seven years our kitchen faucet and the one in our guest bathroom began to leak. I called Jerry Dylhoff, the owner of Kitchen and Bath Unlimited, who originally installed the faucets. He told me the kitchen sink was made by Kohler and the one in the bathroom by Eclipse. He suggested I call Kohler and request the part needed to fix the problem. He provided their phone number and the part number of the faucet. When it came to the other faucet he told he'd have to look to see who made it. While looking, he discovered he had purchased the same faucet to use for display purposes. Since he still had it seven years later, he saw no need to keep it and asked if I would like to have it and if so, he would give it to me for free. I could not believe my ears. He even delivered the faucet to my house later in the day. This is a faucet I have been trying to fix for months and had resigned myself to having to buy a new one. I could not believe in one phone call he had helped me resolve two faucet issues in a matter of minutes. My wife was excited to as it meant the "honey do" that had been on her list for me for a long time would finally be completed. Folks, this is what outstanding customer service looks like and to me Jerry lives this everyday. On my next remodel or faucet replacement I have no question who I will call. I hope you do too. Thanks Jerry on a job well done from one very satisfied customer! Sincerely, Gary Stafford Mattawan, Michigan

My wife and I just redid the kitchen and bathrooms in our new home and went to Kitchen & Bath…read moreUnlimited on advice of our realtor. We couldn't be happier that we did. From the moment we walked in the first day, Jerad, the owner, treated us like close friends and helped us with every step of our vision. He made time WELL after business hours and sat with us for over two hours planning every inch of our kitchen. Over the course of the remodel he was always available when new hiccups came up and was a frequent visitor during construction to make sure things were proceeding smoothly. We found their pricing very fair and there were no surprises at any point. Jerad asked what our budget was early on and kept to it, but produced gorgeous results. We got the "30 year kitchen" we were promised, and we couldn't be more pleased. Thank you!

We have had Powers redo the bathtub in two houses now. The first time, they removed a garden tub…read moreand put in a beautiful walk in shower with a bench. The work was completed in a day. In our most recent home, when we purchased it, Powers removed the "death tub" and put in a beautiful walk in shower with a bench and a glass shower door. Because of the shower door, it took two days to complete the work. NO ONE does a better job! Very professional. No mess left behind for the home owner to clean up after. All cutting was done outside so no saw dust or noise pollution. We were able to go about our day without feeling intruded upon even. They delivered a wonderful product that I am proud to show off!

I had Mr. Powers replace my old tub/shower unit with a brand new walk in shower. The new unit is…read morebeautiful with brand new shower doors and plumbing. Mr. Powers was up front about the fact that he was very busy and it would be a couple of months out before he could complete the job. It was not an emergency for me so I did not mind the wait. My shower is great and was worth the wait.

Remodel project during a pandemic may not be a good idea. Glitches with finding contractors,…read moreproduct delivery, and just working through stuff. Scholtens didn't have contractors available so just ordered stuff. Last time I redid a bathroom went much smoother. Apparently I would have received better support had I been able to use their contractors. Doesn't explain order mix ups and not getting proper installation accessories. Will hold off redoing second bathroom. But it looks nice, just wish it had run smoother all around.

All in all the project turned out beautifully! I thought I had the last tape measure with a hole in…read moreit but, it turned out that Mark had the same model. That was the only hiccup! And they made it right in record time. Thanks to Mark, Olivia, Maggie and most of all to Tim Healy who did the installation! I am very pleased with the way the project has turned out! Thanks to you all.

Good response to covid. Employees are always friendly and helpful -the store is always stocked and…read morein organized condition.

Recently I returned an item that I had purchased on line. The "manager" was called to handle…read morethis..she was not friendly or kind. After ck'ing the entire item out & several questions she completed the return...10-15 minutes later. I felt like her unfriendly attitude left a lot to be desired. I will not be shopping at BBB in the future(if there is one for them) It was a very disappointing experience overall. Rude clerks destroy a business.

We found Ziegler Home Improvement on the Nextdoor app. We were looking for a contractor to do…read moreseveral small projects in our home from hanging blinds, putting up hooks, changing out worn out light switches to repairing wall settling cracks to painting. Ryan came on time, worked efficiently and completed all our requests with his expertise and his job knowledge. We never felt we were in his way, he apologized for being in our way. We couldn't have found a better person in Ryan Ziegler. His assistant, Anthony, showed his talent in patching up dry wall and painting. Ryan was helpful in making recommendations for future jobs. We can trust Ryan to accommodate us in our home Improvement needs. Please feel free to contact me for a referral.

Ryan was extremely helpful for the job I needed and was very responsive to the time frame I needed…read moreto get it done. He was careful to evaluate the scope of the project before diving in and gave me multiple options to consider. He was respectful of my home, clean and professional throughout the process, and even friendly to all the people he had to work around. I would hire again without hesitation, and recommend him to anyone who was thinking about home improvement projects in the future!

Another great job! These guys installed my beautiful granite kitchen countertops fall 2019. Order…read morequartz countertop for my masterbath vanity...doing a full renovation. Countertop installed today. Great job by Chaz and Jeremiah!! Super friendly and professional! Countertop looks amazing.

I checked other area granite suppliers and didn't find anything I liked. Southwest Michigan…read moreGranite had a perfect remnant. Price was far lower than anywhere else that I looked at. Kenzie was very helpful and gave me a sample I could take home to see in my kitchen. We put a deposit down the next day. The top was measured and installed within 2 weeks of my cabinets being installed . It was beautiful. I am very happy with the service I received.

We met Dominic at a home show in Okemos Michigan. We were impressed with his product, knowledge,…read moreand no pressure pitch. He scheduled and evaluated our bathroom needs . Very easy to work with. We got a quick and convenient scheduling time. Our SIR installation expert, Trevor M. was on time, friendly, and very knowledgeable. The finished product was exceptional! (bathtub and surround). Trevor explained the whole process step by step, answered my husband's many questions. We have many home improvement companies in our Lansing area. We are so pleased with SIR and will highly recommend this company for i's staff, service, high quality improvements.

We spent an hour and a half listening to a sales pitch. The salesman told us if we signed right now…read morehe would knock $2,000.00 off the price of a new shower. The reason they did this was to "Save time." If that were true they wouldn't spend an hour and a half trying to sell us the company.