Performed as promised and within estimate. Yes, two weeks to get in (shows good reputation, no?);…read morelittle gruff around the edges; don't run your vehicle through a wash at the end. But did the work (water pump) as estimated and on-time.

I had battery issues while I was out of town. The battery tray was broken and the cables had some…read moresparks since they were damaged. It wasn't safe to drive home. The auto repair shop was booked through the end of the month but agreed to work me in. A day and a half later, everything was fixed. The employee was resourceful about finding parts. The service was professional and expensive.

I have purchased three sets of tires from our local DT in Roanoke. Each time has been a great…read moreexperience. Buying tires used to feel overwhelming and confusing to me. The guys at our DT make it seem much less difficult and do not pressure you. They gladly helped me this time with a warranty replacement on my stock tires which required them calling the manufacturer. They did this without complaining and advocated for me. Their prices are very competitive compared to other online stores. I would suggest making an appointment online and this will make your time spent most efficient. You can even purchase your tires online and schedule at time for them to be installed if you know what tire you want for your vehicle. I will add that while out of town recently, we had a tire pressure warning light come on and we stopped in a DT in Myrtle Beach area. This location was equally helpful and kind. Discount Tire knows how to find the right employees and train them well both in product knowledge and customer service! I call them the Chick-Fil-A of the tire world!

Terrible ways of doing things. While they may seem to have good customer service, they don't honor…read moretheir tire rotations when you buy tires from them. Brought old car in and asked for the free tire rotation where it's done X number of miles, and the person prescreens you with a question "are you here just for a tire rotation today?" While he inspects the tires, later returns and says he can't because there's a check engine light on - which has nothing to do with rotation of tires, and i had to go elsewhere to rotate the tires. Number of miles already hit for their service, bought tires from them and was in their system, but it's an unscrupulous way to deny you your tire rotation service, and it was the 2nd time that i had a rotation with them, guess the first is to lure you in. Terrible business that doesn't honor rotations when they feel like it, when you get this treatment then you'll know, until then you may think they're good and experts. No, experts and professionals do not act like this. But while they check you in by inspecting your vehicle, they act like they're going to do the included service with your tire rotation, but they ask prescreening questions during the so called chit chat in the beginning. Tire rotations for an old car have nothing to do with a check engine light. They told me come back in maybe a few months we can't do it today until that check engine light is cleared. Big red flag, this business has gone downhill.

I was able to get an oil change. I didn't have to wait long. The employees were nice.read more

Came here to get an oil change but had my pups with me. Was going to go for a walk but ended up…read morehaving the most pleasant conversation about animals with the lady who checked me out. She also works on cars, which makes this place even more awesome. I called ahead to make an appointment and they had one the next morning. It barely took 20 minutes, and was super reasonable. No doubt coming back here next time. Good find!

I had a very bad experience with Lube and Wash. I brought my car in and was told it needed a rear…read moremain seal, front main seal, and that my entire engine needed to be replaced or rebuilt. I was also told the car was undrivable and could "blow up," which was extremely alarming. I decided to get second opinions from two other mechanic shops on the same strip. Both shops told me the only issues were a rear main seal and spark plugs due to a misfire in cylinder one. One of those shops, Heath's Tire and Lube, was able to fix the issue and get my car back on the road without all the major work Lube and Wash claimed I needed. To make matters worse, I had brought this same vehicle to Lube and Wash about two months prior for an oil leak they said they fixed. According to the other mechanics, the part they claimed to repair had nothing to do with an oil leak, and there's no evidence that any new parts were installed at all. I was still charged and sent on my way. When I returned with ongoing issues, the mechanic tried to blame me, saying I had been driving the car with no oil. However, since there was no actual repair done previously, it appears the issue was never properly addressed to begin with. Both other shops confirmed that no new parts had been installed. Overall, I feel misled, overcharged, and given completely inaccurate information. I strongly recommend getting a second opinion before trusting this shop.

Old garage old equipment. Saw a truck get oil change. Finely was used and oil spilled in the…read moreengine compartment. Employees use old shop towels and clothing to mop up oil.

They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

Ive had a number of tires mounted by guslers. they have excellent equipment, competent plus…read morepersonnel and personable and conscientious front of house staff. The shop is not open saturdays. This is good because it makes for happier employees when they get the whole weekend off like the rest of us.

From the owner: Auto Repair Shopread more

I can not say enough good things about King Tire ! Our RV blew out a tire on our trip to the beach…read morenear King Tire close to their closing time. They stayed over for hours to get us fixed and back on the road when they could have easily told us we would have to wait until the next day. Thank you for saving our vacation !

**SAFETY CONCERNS** We went to Cunningham Tire for a simple caliper change out and ended up with…read morewith my husband saying "We have NO Brakes". This was a 2 month old job with only 900 miles being driven on the Jeep. I called the proprietor and told them what happened, and the response I got was, I need your mileage/and job was done 2 months ago....nothing about the shop's workmanship at all, or are you OK? Luckily we lost the caliper assembly on flat ground (I-59) at a offramp going into a TA Truckshop and not on a mountain side. TA got us fixed up on Mechanics own time and the witnesses said, we was so lucky as they seen it fall apart behind us while loosing all brake fuild. This company is difficult to work with and will just send you to some kind of mechanics warranty company they have purchased that does not pay out full job cost you initially paid for. This could have been prevented if the bolts was tightened properly and re-inspected, workmanship like this kills people.

just the worst always breaking peoples things and they act like it's not they ga fault half the…read morepeople in there shouldn't be touching a car but yes everyone I talk to says to same they don't no what there doing I won't recommend no one there

May examined why I was losing tire pressure. took the tire off the wheel off put some sealant and…read morework on the wheel itself. about 45 minutes later they came out and said you're all good. No charge. friendly, quality work, great people. they've earned my business and all my friends

This is an honest business!…read more Zach went out of his way to help my two sons who are in college. Both boys had issues with their cars. One business told my son he needed four new tires. Zach patched the tire for free! I highly recommend this business.

I would give this place no stars if there was an option. They charged me $248 to diagnose a…read moreproblem that I already new I had. They wanted over $500 to replace 2 oxygen sensors. On top of that, i was charged $150 for a fix of my AC.....even though they didnt fix it! If you dont like your money, come here and give it to them.

We have been here numerous times for inspections, tires and to have a tire plugged. We have said…read morebefore that we wouldn't go back and this time we mean it. The work is okay not great but the customer service is terrible. Plus the rates for service are high.