Too many surcharges tacked onto the rent. Before you know it you're getting nickel & dime d to…read moredeath. Just roll them into the monthly charge without dancing all the way around them. I just pass these kind of businesses up & move onto ones that don't do this.

We recently went through an unimaginable tragedy that involved our family and an apartment at…read moreStonegate. From the very beginning, the management team treated us not just as tenants, but as family. They listened with compassion, worked with us step by step, and handled the situation with kindness and professionalism. Even when difficult questions came up, they were fair and understanding. In a time when so many companies feel cold or impersonal, Stonegate's team showed us patience, respect, and genuine care. We will always remember how they walked alongside us during such a hard season. If you are looking for a place to live where management treats residents with dignity and heart, I highly recommend Stonegate Apartments. --Edward Gribble

It's one of the cheapest options for rent in a great and convenient area, located close to US 19…read moreand other shopping centers and food. You've got Sponge Docks, downtown Tarpon, Sunset Beach and much more in close vicinity. Maintenance is quick, Daniella responds promptly. She has strict rules to follow, but does her best to accommodate. Easy and financially helpful move out. Some areas of opportunity: 1. Leaving a maintenance request receipt after entering properly to let tenant know that you've entered and did the maintenance request. 2. Business Center printer needs maintenance. However Danielle does print upon request.

From the owner: Apartment community in the heart of Tarpon Springs! We offer large apartments with amazing…read moreamenities! Call today and ask about our specials!

sent in a maintenance request regarding dishwasher and response was quick and service personnel are…read morealways friendly and courteous and knowledgeable.

Absolutely do NOT rent here by any means. Unfortunately Providence has gone straight downhill in…read morerecent years. When we first moved in, the property management was extremely kind, attentive, caring & friendly. Staff changed, and now it is a nightmare to try to work with them. The current management has been nothing but nasty and rude towards us, and our fellow residents. Specific issues with assistant property manager Deana, who has been extremely rude, inattentive, unhelpful, and baselessly calling us with accusations. My partner and I had rented for 3 years. Rent paid ahead of time every month, maintenance requests submitted immediately, never any problems, warnings, complaints etc. When we went to move out after 3 years, I spent months filling every single thumbtack hole, deep cleaning the carpeting, and wiping down every nook, crany, and surface, etc etc. I took video evidence of the apartment in great, clean condition on the day of move out. However, we were charged nearly $800 of our security deposit for "carpet and flooring deep cleaning". After pressing property manager Troy White several times & threatening legal action, we were sent photo "proof" detailing issues such as "dusty window blinds & dust on top of the fridge". Honestly. Nowhere in their photos were any photos documenting issues with the flooring or carpets; regardless of the me sending back my proof, they refused to budge and illegally withheld ~$800 of our deposit. It is an extreme shame, as the maintenance staff is beyond wonderful, and it's a beautiful apartment complex with quiet & friendly neighbors. For some reason however, the property management have nothing but spite in their hearts for the people that pay their salary every month, and take advantage of their residents & lack of protection laws for lessees.

Excellent customer service all the way. Maggie, leasing…read moreconsultant, is awesome! She was super helpful and friendly in answering my questions and concerns about the Madison. The maintenance team is awesome too! They are very prompt to respond to maintenance request. Great location to I-275, Publix and walking trails.

It is almost my 10 year anniversary! Best place to call "HOME". Quiet, safe, and comfortable place…read moreto live within the business park area. Lots of places to walk, small lakes & close to restaurants. 12 Minutes from the Tampa Airport, and 7 minutes from the St. Petersburg (PIE) airport. All size dog-friendly community. The management & maintenance staff are 100% phenomenal. Another note - a good transition place to live if you are moving to town while looking for a house. Additionally, we were not affected by any of the storms. Lots of activities, gym, classes, trivia nights, and more! Have made lifetime friends!

All positive reviews are from previous management. New management refuses to even walk the grounds…read moreto see how bad things have become when people go up to complain. This place has gone insanely downhill which is a shame because it went from a place that had a waitlist to one that they cannot get people to come or stay. They keep upping the price of the apartments because there are dozens of vacancies. Before it was beautiful, now the grounds are straight up a wreck. They fired the wonderful ground crew from before who had things in tip top shape, now the grass is constantly above ankle height and there are deep trenches of mud and water all over the grass and layers of slippery mud on the sidewalks. To express how little they care, they have had a broken security system in the front office that gives off screeching beeping sounds that can be heard several hundred feet away. This annoyance has been going on for SIX MONTHS and no one has come to fix it. Also when the place was risking flooding during a tropical storm the management did not even turn the sprinklers off...which worsened the problem. Same thing, they leave the sprinklers on when forecast shows 3 straight weeks of rain so everywhere is a straight up mud pit. They hired the paint crew from hell, which were reported dozens of times for peeping in windows (including my own), and wrecked the landscaping which still has not been repaired. Did they ever do anything about it? No, management said "headquarters is in charge of the project" so they had zero oversight of random people hired on. 8 months in, not a single building has had painting completed. The dog park is a wreck, holes everywhere, the fence is rusted and the area is not secured. They put in "dog toys" that no one wanted or asked for that are straight up not suitable and just disgusting. They constantly turn off the water with no warning in the dog park which is abhorrent and unethical during the summer. The maintenance guys are doing their very best to salvage a bad situation and are playing clean up crew nonstop to people leaving trash around and doing their best to fix the damage the paint crew created. Walking around building 5 is also a nightmare recently because I've seen people who live there letting their dogs poop all over without picking it up. Several of them do this around other buildings as well and then we get notices about cleaning up after our dogs despite not ever having issues before people in that area moved in. I've heard of multiple people complaining of mold and my place was even flooded due to a neighbor. I did not receive a sorry for what happened nor a discount on my rent for having an unlivable place for a week. Plus I shelled out hundreds in electric costs to run the fans and dehumidifiers to dry the place out. I had to resign my lease due to extenuating circumstances and in the first month I'm already regretting it as they cannot get my payment amount correct. Do yourself a favor and look elsewhere.

Any time I have a question or need help everyone in the office is super helpful and always there…read morefor me. Anytime I need something fixed in my apartment it gets taken care of the same day; within hours. Beautiful environment and great shops near by. I live on the bottom floor and I have never heard my neighbors or don't hear my upstairs neighbors. I highly recommend living here Thanks for everything office and maintenance team !

We moved in a year ago, it seemed like a nice place at the time, a very friendly, lovely Debbie…read moreshowed us around so we thought we found the right place. Soon after we moved we realized that things were not what it appeared to be. Rules started changing. Children were not allowed to play outside, complaints, police were called. By then we met the rest of the office staff, the most unfriendly people I ever had the misfortune to meet. They don't crack a smile if their lives depended on it, except for Debbie, she is awesome. The new rules now, children can only play in the playground but they must not make noise. Are parents supposed to taped their mouths shut? You can only sit by the pool with swimming attire. No bathing suit, no sitting, oh and can't sit outside your apartment either, that's loitering. When you move out don't expect your deposit back, they will find a way to keep it. The rent increase is ridiculous, and apartments are not worth the rent. You can find cheaper and updated apartments with friendlier staff. We did!!! I will never recommend Parkcrest at Innisbrook.

My experience at this apartment community was terrible from start to finish. Upon moving out, my…read moremovers pointed out heavy mildew and rust in the utility closet, which explains the constant musty smell I dealt with throughout my lease. The AC and water heater were severely corroded, and all the pipes were a disgusting rusty brown, indicating long-term neglect and poor maintenance. On top of that, I had multiple issues with the AC not working, often going for days without proper cooling before anything was done. Walkways were constantly full of trash, food, debris, and dog waste. Most residents do not pick up after their pets, and maintenance does nothing to address it. Broken sidewalks created hazards throughout the community. Many neighbors sit on their doorsteps smoking, so walking along the single sidewalk in the community exposes you to constant secondhand smoke. The community is technically gated, but many gates are broken, have holes, or are left open, making the "gated" aspect meaningless. There are no security cameras near the gates or mailboxes, leading to frequent package theft. Mail carriers will often leave packages and letters on the ground in front of mailboxes, and I ultimately had to get a PO box to ensure my deliveries would arrive safely. The units are outdated, the water quality is awful, and overall, the buildings are in rough shape, very thin walls, you can hear your neighbors watching tv. Most definitely an overpriced community. On top of that, the leasing staff is very misleading when providing information and just refer you to the corporate MAA if you have any problems. When the hurricane hit last year, management completely disappeared. They went silent for days and took an unreasonable amount of time to clear the property. The apartment across from me had a shattered window with large pieces of glass hanging over the walkway, which all residents had to pass by. Broken glass kept falling onto the sidewalk, it stayed that way for a month, putting everyone at risk. I would never recommend these apartments to anyone. Save yourself the stress, money, and health risks, and look elsewhere.

This has been one of the most frustrating rental experiences I've ever had. When we moved in, our…read moreunit only had one sliding glass mirror door -- but now management is claiming we "broke and removed" a second one that was never there to begin with. The property manager has been completely dishonest and unwilling to take accountability. On top of that, the apartment had ongoing maintenance issues: faulty bathroom pipes that leaked and led to mold, and a persistent pest problem that was never properly addressed. Communication was poor, and it always felt like management cared more about avoiding responsibility than helping residents. Save yourself the stress and look elsewhere -- Twin Lakes is not worth the hassle.

This place is horrible. Lived here for 4 years and the place had been sold multiple times. The same…read morecrappy manager is still here. Angela is horrible. She doesn't care about the residents, just her bosses profit. Our apartment is literally falling apart with cracks in the walls and the ceiling is bowing but she denies there's an issue. She also said it was caused from"renovations upstairs". Yet there are people living upstairs. She denied anyone lives there yet I see them every day. I was over charged for water and sewer and Catherine tried to help me but Angela told her the leak in the toilet that the maintenance tried to fix for two months unsuccessfully was my problem not theirs. Pathetic. I wouldn't recommend this complex to anyone. $1500 for less than 1000 sqft is robbery. Absolutely can not move soon enough. No one ever answers the phone on the office. The parking is atrocious. They charge you $23 for "valet trash" that just sits on your porch because their lazy employees "didn't see it". It's not optional. Neither is the internet they force you to have that is WiFi only. Why can't I plug in to Ethernet? Just bad management all around.

Replying to Gloria B. There is a big difference between the ALF and the independent living . This…read moreis important! I'm delighted to hear that your family had a positive experience with Stratford Court. At Stratford Court of Palm Harbor, there are two distinct sections: independent living and assisted living. You didn't specify which one your mother was in. Our encounter was with the assisted living section. If your mom was in assisted living, I am hopeful that my critical online review of my mother's stay at Stratford ALF, and her passing away as a result of their substandard care, resulted in the facility making changes to improve their deficiencies.   Above all, I want to see families' loved ones receive the quality care they rightfully deserve. Warm regards, Shelley B.

I find Shelley's experience very hard to believe when coming to Stratford Court. From the moment my…read moremom arrived, the staff worked to make her feel comfortable and at ease. They helped us in every way to make the atmosphere feel right at home by giving us the ability to make it "her room." I have never found a reason to speak negatively upon how they treated us here at Stratford Court. They give a type of personal attention that made our family rest easier every time we left. I am truly grateful for all the incredible service that they provide and hope that you can see that myself, as well as others, have a positive experience from joining the Stratford residence. Thank you Stratford Court for all that you do and I hope Shelley doesn't ruin the wonderful experiences you have brought to me and my family.

Ive had the most splendid experience working with a true professional .Mario Montero went above and…read morebeyond the man works miracles as a Leasing Consultant. Extremely patient great communication and genuinely committed to your wants and needs. The process was fast but not pushy stress-free it's rare to find someone who actually cares as much as Mario does. If you live in the Tampa area and want to be appreciated and not tolerated. Contact Mr. Mario your in good hands

We moved in using the excellent service of Nadia, our leasing agent. Awesome care. Any problems…read morewe're instantly fixed by their maintenance staff. So happy. Plus they are upgrading the grounds. Enjoy our home.

My neice's new apartment home. Just behind the AMC Woodland's theatre, the apartments are…read morecentrally located off of Curlew and Tampa Road, they have a lot of amenities, including a dog walk park, pool, play ground and valet trash pickup. Not a bad looking place.

I love this place it is beautiful the grounds are nice the cats and the lakes are amazing to look…read moreat everything and staff are amazing I absolutely love it