Arrived late and staff was friendly and it close to restaurants and interstate but the house…read morekeeping in not great, paper in peep hole, hair pick in floor, shower head and curtain road could use a cleaning the tv has about 20-25 channels- only 1 kid channel (Disney) gave it a 4 star maybe should of gave it a 3 because of house keeping, since I unsure how they missed a hair pick in floor.

I've stayed here twice since May, the last time in July for almost a week. The staff is very…read morehelpful and friendly. The hotel is clean, and the bed is so comfortable. I love that they have lemon water available all day - just a nice touch. The breakfast is okay. I did find out that even though they said it starts at 6 am, I found if I waited until then the bagels were gone since the workers staying there eat earlier. So I just came down before 6. I also liked having a refrigerator for snacks and extra breakfast items I picked up at the local Publix. If I'm ever in the area again, I definitely will stay there.

This place needs 0 stars. I paid extra to check in at hotel and I get there to check in at 5:00 and…read morethese idiots have cancelled the room. Did not call anyone or even tried to contact me. Very poor customer service

My family and I were staying for a night and honestly, it was really good. The service from the…read moreworkers were really looking after us and treating us like we are family. The room was really clean with no hair or any trash. What a really peaceful and good hotel.

Nasty on top of filthy!!! On March 14, 2027, I checked in around the 4 o'clock hour, Room 213,…read morewhich was PLENTY of time for my room to be cleaned. The tub was nasty as if it haven't been cleaned in 3 months. The bed was filthy. I wasn't the only guest that had the same complaints. Nothing was done about it and I had to go to Walmart to get my own supplies and clean my own room. Someone should have told me that hotels do this now. David Coram, regional director of operations, is constantly lying about having meetings with his staff and that none of my claims are accurate. But I understand that you will say anything to protect your establishment, but I also know that the truth hurts. David, put a bandaid on your wound and clean up place. You are not under direct of iHG but using their brand name and giving iHG a bad reputation.

elevator not working for 2 weeks . had a broken ankle and the front desk lady with reddish hair was…read morevery rude . was not told the elevator was broken b4 reservation was made . no accommodations were made for handicapped persons . it was absolutely ridiculous. no reduction in rate offered . one of the beds was still wet from it being steam cleaned . not worth the money . horrible

Terrible beds. Bed frames sticking out the side of the bed and mattress sagging to the right. 30…read moreseconds in the room and my daughter was badly cut and punctured on the shin by the frame rail. Took hours to suppress the bleeding. Horribly dangerous, needs to be rectified immediately. Reported the injury to Managment and placed a call to corporate, no one called back. Apparently they don't care (seemed like the front desk didn't care as well). Not worth the stay. Other hotels in area better, cleaner and nicer. Still waiting for the call back I was promised next I'll turn the injury over to someone who will take action.

For a 2 star hotel this one is alright. 4 stars for what is expected. Everything was pretty clean…read moreand beds were comfortable. AC worked. The only weird thing was that they didn't have house keeping in the evening and my son threw up and we had to just clean it up ourselves and put a towel over it. We were fine cleaning it up but the lady had no interest in keeping the carpet from getting gross. Surely they need to have something to soak up and treat areas like that until housekeeping gets there.

The only reason I gave two stars is because the staff was very friendly. Everything else was awful…read more We were here for Talladega and were supposed to be booked at the Marriott in Birmingham with the rest of our group. Somehow we got booked here. Should have rebooked with our group, but we were already at the races and here and figured it couldn't be too bad. It was. Very run down and dirty. Really gross. No coffee maker in the room. Went down for the breakfast, not much there.

On the way to the East Coast we found this hotel that would accommodate us with parking since we're…read moredriving a Semi Truck. Although we were in desperate need to find somewhere to stay and for parking we will skip this place next time. It looks like they have some a lot of upgrading with the floors, restrooms and rooms. I noticed the layers of paint in the doors and maybe even on the walls because the restroom door in our room wouldn't close enough to lock and the room had a smell of what might be mold. In a positive note, there's are a few fast food restaurants in walking distance like a Burger King and McDonald's and gasoline stations next door, in case you decide not to have their breakfast.

THERE IS NO ELEVATOR. I was not told there was no elevator. I have a disability, and can't climb…read morestairs. They put me on the 3rd floor, and just said there was nothing else available. If I would have known there was no elevator, I would NOT have booked here. The hall smells like urine. The bathroom smells like dirty feet -- I think it might be the shower curtain, but it is almost unbearable. The room is hot and stuffy -- air does not work well. Bed not comfortable. There is only ONE outlet by the bed -- my husband and I both use c-pap machines. Do NOT stay at this hotel. It is awful. Go somewhere else.

I was immediately hit with the smell of urine and mildew when I opened our door. It was midnight,…read morewe had been driving for 11 hours and we had a pet. Our options were limited, or I would have turned around with a big hell no! The list goes on. Ants in the bathroom. Mildew on the shower curtain. The dingiest white washcloths I've ever seen. Stains on the bed spread to the point we didn't use it. There is nothing quality about this place. They even charged us an extra $27 for our small dog. i hope I have helped some other weary traveler from making the horrible mistake we did. Sleeping in your car will be better than this experience. Save your money.

Stopped for gas and snacks. The restroom needed some attention. It amazes me how women can be so…read morenasty. I found some new gummy bears and I'm happy about that. I love this brand and have tried many variations by them.

Diamond in the rough. Don't let the picture scare you. Greeted by friendly wait staff. Buffet was…read morepretty darn good for $6.99! BBQ with salad and cobbler for dessert included. Chicken fingers and sweet, creamy corn nuggets were really good. Not much curb appeal but quick, clean and inexpensive.