This is your typical comfort inn, but they keep it really well cleaned. Overall, for a typical…read morenot-brand-new comfort inn, this is a 5 star hotel maintained wise. It's also Comfort Suites, so YAY to that. In hotel 201, the couch has some stains but I drape a blanket over it and i lay my suitcases on it so no big deal. Beds are still boxspring-esqe but I bet aren't as old as the facility. To reiterate, if you want a clean, affordable, and would-stay-again hotel.... you found it

My husband and I stayed here on our way home from Arkansas. It was the last leg of our journey and…read morewe arrived to wet weather in the early evening. The luggage carts were readily available at the front door so we quickly loaded our necessary items and checked in. Check in was quick and efficient after the receptionist finished speaking to her friend. Once in the room, we quickly changed into warmer clothes and walked to Cracker Barrel behind the hotel. As we walked out the door, we saw that the peep hole had been covered with a napkin and bandaid! Back from dinner and in for the night, my husband 'stole' the remote and channel surfaced most of the night. I continued to work on my computer/paperwork. Upon a good stopping point, I loaded everything back into the back pack that was sitting atop the pull out couch. While putting my things away, I saw hair in the couch pillows and several spots of something white on the arm rest and seat cushions of the couch. The AC WORKED TOO WELL! I was under 4 (yes four) blankets, in my Jammie's, and my feet tucked under my husband.... STILL freezing! The pillows may as well have been called napkins... they were as flat as pocket square and not much bigger! Definitely NOT a good night's sleep! While brushing my teeth this morning, I looked up at the ceiling and noticed the black mold/mildew all around exhaust fan. Then I closed the door to used the restroom and noticed the hair on the floor behind the door and the mildew on the grout around the base of the tub. Both only is that disgusting, it's unsanitary! The last thing I took issue with is that this hotel DI NOT have the option of late check out. There couldn't have been more than 15-20 occupied rooms on Sunday evening and I'm sure no influx is reservations on a Monday afternoon. More than likely won't be patronizing this location again.

This place needs 0 stars. I paid extra to check in at hotel and I get there to check in at 5:00 and…read morethese idiots have cancelled the room. Did not call anyone or even tried to contact me. Very poor customer service

My family and I were staying for a night and honestly, it was really good. The service from the…read moreworkers were really looking after us and treating us like we are family. The room was really clean with no hair or any trash. What a really peaceful and good hotel.

Nasty on top of filthy!!! On March 14, 2027, I checked in around the 4 o'clock hour, Room 213,…read morewhich was PLENTY of time for my room to be cleaned. The tub was nasty as if it haven't been cleaned in 3 months. The bed was filthy. I wasn't the only guest that had the same complaints. Nothing was done about it and I had to go to Walmart to get my own supplies and clean my own room. Someone should have told me that hotels do this now. David Coram, regional director of operations, is constantly lying about having meetings with his staff and that none of my claims are accurate. But I understand that you will say anything to protect your establishment, but I also know that the truth hurts. David, put a bandaid on your wound and clean up place. You are not under direct of iHG but using their brand name and giving iHG a bad reputation.

elevator not working for 2 weeks . had a broken ankle and the front desk lady with reddish hair was…read morevery rude . was not told the elevator was broken b4 reservation was made . no accommodations were made for handicapped persons . it was absolutely ridiculous. no reduction in rate offered . one of the beds was still wet from it being steam cleaned . not worth the money . horrible

We had been on the road 12+ hours and just needed beds. Found this on the app. Front desk lady that…read morechecked us in was very nice. Right after we got in our room (maybe 20-30 seconds) fire alarm goes off. She was able to turn it off (false alarm) and let us know it was a false alarm as she was going down the hall to do something else related to it. Room was clean and I like to sleep In a cool room. A/C definitely got it cool. Bed was ok. Not hard but not soft either. Shower was warm and decent pressure and you can adjust the shower head for a concentrated stream. Breakfast was ok. Eggs look like instant eggs and were a little runny. Potatoes and gravy were ok but not great. Plenty of other options like scones, waffle station, fruit, yogurt and bagels. Juice was a little watery. Would stay here again if needed.

Terrible beds. Bed frames sticking out the side of the bed and mattress sagging to the right. 30…read moreseconds in the room and my daughter was badly cut and punctured on the shin by the frame rail. Took hours to suppress the bleeding. Horribly dangerous, needs to be rectified immediately. Reported the injury to Managment and placed a call to corporate, no one called back. Apparently they don't care (seemed like the front desk didn't care as well). Not worth the stay. Other hotels in area better, cleaner and nicer. Still waiting for the call back I was promised next I'll turn the injury over to someone who will take action.

The only reason I gave two stars is because the staff was very friendly. Everything else was awful…read more We were here for Talladega and were supposed to be booked at the Marriott in Birmingham with the rest of our group. Somehow we got booked here. Should have rebooked with our group, but we were already at the races and here and figured it couldn't be too bad. It was. Very run down and dirty. Really gross. No coffee maker in the room. Went down for the breakfast, not much there.

On the way to the East Coast we found this hotel that would accommodate us with parking since we're…read moredriving a Semi Truck. Although we were in desperate need to find somewhere to stay and for parking we will skip this place next time. It looks like they have some a lot of upgrading with the floors, restrooms and rooms. I noticed the layers of paint in the doors and maybe even on the walls because the restroom door in our room wouldn't close enough to lock and the room had a smell of what might be mold. In a positive note, there's are a few fast food restaurants in walking distance like a Burger King and McDonald's and gasoline stations next door, in case you decide not to have their breakfast.

THERE IS NO ELEVATOR. I was not told there was no elevator. I have a disability, and can't climb…read morestairs. They put me on the 3rd floor, and just said there was nothing else available. If I would have known there was no elevator, I would NOT have booked here. The hall smells like urine. The bathroom smells like dirty feet -- I think it might be the shower curtain, but it is almost unbearable. The room is hot and stuffy -- air does not work well. Bed not comfortable. There is only ONE outlet by the bed -- my husband and I both use c-pap machines. Do NOT stay at this hotel. It is awful. Go somewhere else.

I was immediately hit with the smell of urine and mildew when I opened our door. It was midnight,…read morewe had been driving for 11 hours and we had a pet. Our options were limited, or I would have turned around with a big hell no! The list goes on. Ants in the bathroom. Mildew on the shower curtain. The dingiest white washcloths I've ever seen. Stains on the bed spread to the point we didn't use it. There is nothing quality about this place. They even charged us an extra $27 for our small dog. i hope I have helped some other weary traveler from making the horrible mistake we did. Sleeping in your car will be better than this experience. Save your money.

Stopped for gas and snacks. The restroom needed some attention. It amazes me how women can be so…read morenasty. I found some new gummy bears and I'm happy about that. I love this brand and have tried many variations by them.

Diamond in the rough. Don't let the picture scare you. Greeted by friendly wait staff. Buffet was…read morepretty darn good for $6.99! BBQ with salad and cobbler for dessert included. Chicken fingers and sweet, creamy corn nuggets were really good. Not much curb appeal but quick, clean and inexpensive.