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    Lalor Robert T DDS

    4.0 (1 review)

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    14 years ago

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    Larry P Bleier, DMD

    Larry P Bleier, DMD

    2.0(6 reviews)
    3.6 mi

    Dr Bleier was great , as are the hygienists, however office manager ,and scheduling , billing…read morepractices unprofessional and not upfront . After being a patient for 35-40 years, charged me an extra $100 for cleaning after THEY cancelled my appointment and could not give me another one before I went away for a few months , even tho I explained I was going away, was told to call when I get back .I did, Went to appointment appointment and 3 months later got a bill charging me extra for being over the required time frame.. Called the office and tried to explain, was told manager was not there and could not talk to Dr Bleier about this. So I wrote a letter explaining and went away for 3 months. . Came back and had two letters, one was a bill again and other was notice of turning me into collection agency, Called and Tried to explain and discuss, however manager Linda, rude , yelled and hung up on me. . Unfortunately, after being a patient for almost 40 years, maintaining my schedule of periodontal maintenance, ALWAYS always paying my bills on time, this is the way I was treated .Will not feel comfortable in returning to this office. Will only make appointments for ESTABLISHED patients 3 weeks ahead of time, yet if you can not come within the 6 month time frame, they penalize and charge you extra money for routine cleaning. As I was told "it doesn't matter if you are one day over the 6 month timeline , we charge you extra .

    I was a patient with Dr. Bleier for gum issue during COVID. Dr. Bleier's treatment was very…read moreefficient and I loved his technique. But the front desk lady Nancy was absolutely rude and unprofessional but not answering my phone and refusing to schedule me. I missed 2 appointment not willingly. First time I told her in the phone call that I was traveling, and she said it was fine to see the doctor. So I drove 1 hour (I live in Ithaca) down to his office and when someone was checking me in I told them again I was traveling and that person said I wasn't allowed to come in (I said I called and that person said it's fine, but the person said they are sorry but can't let me in). I had to drive back for 1 hour. Second time my roommate was tested positive for COVID and I called immediately the office to let them know I need to be quarantined for 2 weeks and they said I could schedule later. After I got cleared and I got vaccines, (I know Dr. Bleier with older age he wants to make sure patients are careful and I wanted to create a safe environment for the doctor) I called them again and the front desk lady Nancy won't schedule me again because I "cancelled" 2 of my appointment. I'm an Asian college student and I feel very offended and discriminated. I tried to call them again, but the front desk lady Nancy just pretended she couldn't hear me and hang up. I now can't connect to their office anymore.

    The Smile Designers

    The Smile Designers

    3.2(14 reviews)
    3.3 mi

    I had my first appointment with The Smile Designers today and i have to say, I'm very pleased. I'm…read moresure many people agree with me that going to the dentist isn't the most enjoyable experience. But, let me tell you, the people here are amazing. I wasn't in the waiting room more than 5mins. before they called me back (I'm used to waiting for at least a half hour at my old dentist) Their equipment is more up-to-date than I'm used to so everything went so quick. Whenever i had gone to the dentist before, i always left with my mouth hurting. Not this time. The women that did my xrays were quick and very efficient. I didn't have to retake the pictures, like at other places. Everything was done right the first time. The dental hygienist was quick and very gentle. She answered all my questions, regardless of whether they were general dentistry questions or about specific procedures. Very informative. The dentist, Dr Grossman, was very nice and addressed my concerns (i need my wisdom teeth out soon) and he gave me a referral to a great oral surgeon I've heard about. I would highly recommend them and will definitely be returning. Thank you again, Smile Designers

    Had a dental emergency their soonest was 3.5 weeks and cancelled on me the DAY OF THE APPT, next…read moresoonest is July....... So sad We loved doctor Grossman, since his passing this place just went completely downhill... in all regards This is my second dental emergency since his passing and last time was just as much of a nightmare I don't do poor patient care, I'll choose out of pocket and go to the amazing Vestal Dental ......

    Lalor Robert T DDS - oralsurgeons - Updated May 2026

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