I came to Lalor Dental Vestal as a new patient from out of state with an active periodontal…read morecondition that had already been fully diagnosed by my previous dentist (moved), including current X-rays, pocket depth measurements, and a DNA bacterial test. The office rejected my wish to send my existing X-rays and pocket depth records when I called and made an appointment, requiring me to repeat testing that had already been done. The X-ray process took 40 minutes and was very painful which I am not used to in previous annual cleanings, but the hygienist was great and helped normalize that most patients say it's uncomfortable as well. She and the man who greeted me in-person at the front desk are the only reason this is not "0" stars. Dr. Attal showed little interest in my existing documentation or the urgency of my situation, which was very frustrating to me since I was experiencing pain. I was asked to schedule yet another separate appointment just to re-measure pocket depths already on file. Not every patient has the time or financial resources for repeated appointments and duplicate testing, especially when dealing with a painful gum condition requiring prompt treatment. I left feeling dismissed and no closer to the treatment I needed. I will now be driving 7 hours one way to see my previous dentist because Lalor was unwilling to provide the care I need. I would not recommend Dr. Attal to patients who come in with existing records or complex dental needs.

I have had an excellent experience every, single time I've had to come…read more The dentist is not my favorite place, but Dr.Sbarra and his team have made every experience a great one. Customer service here is impeccable. They are responsive and truly care. I will recommend them to everyone I know.

My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Dr. Manunts was thoughtful, caring, kind and incredibly professional in helping to treat me for…read morewhat had become a painful and traumatic dental issue. She took the time to make walk me through the entire procedure, answer any and all questions I had throughout, and even called me at home to check in on how I was feeling following the procedure. I highly recommend her.

Amazing place and amazing staff!! Care and quality of care is exceptional. I would recommend this…read moreoffice! Thank you for the care and my new teeth!!!

I cannot say enough about my 'Sambursky experience'! The quality of care? Outstanding. Warm…read moreenvironment, friendly staff, welcoming feeling as soon as you step in the door!!!!!

I had 7 visits at Aspen dental in Vestal, the first few visits were ok as I was just getting a…read morenew upper denture. When I went for a fitting of the new denture it was horrible and I refused to leave with them, they seemed very abrupt and rude to me. I had already paid in advance almost $2000.00 i was treated like a low class citizen. I did go back today and came home with my new denture but I honestly would never go back there

I had a very disappointing experience at Aspen Dental - Binghamton. From start to finish, the…read moreoffice felt disorganized and rushed. Appointments seemed to be double-booked -- I waited far past my scheduled time more than once, and it was obvious they were trying to move patients through as quickly as possible. The quality of work did not meet my expectations. I felt like my concerns weren't taken seriously, and procedures felt hurried rather than careful and thorough. Communication was poor, and I often felt like I was being upsold instead of genuinely cared for. Don't bother calling the office either, you will be put on a hold loop, sent to multiple places to end the call!

Great staff. Great service. Highly recommend. My family has been going here for decades and can't…read morespeak highly enough of them.

I've been coming here for the past few years and I've always had a really positive experience! The…read morereceptionists and hygienists are super nice, and the appointments run on time for the most part. The hygienists I've had try to be as gentle as they can, and they've got some really cool technology here to help detect cavities and stuff. My dentist is Dr. Robinson and he's always been really great-- very friendly and knows what he's talking about. I'd definitely recommend coming here!

I had a phenomenal experience at Acahti Dental today. The staff were incredibly kind and competent…read more They were flexible with scheduling my appointment, and they were ready to see me once I arrived. Dr. Peterson was extremely kind and offered great dental advice. I cannot recommend Acahti Dental enough if you live in Ithaca.

I love this dentist. All the staff are the kind of people who are attentive to details so they work…read moreto accommodate you as if you were their guest. So, for example, you are anxious at appointments, they will help you with that issue and they have a male and female doctor so your entire family can be seen on the same day and they are expert and experienced Ivy League dentists so be polite and wear your best outfit because these people are high quality professionals and their time is valuable.

As a former healthcare clinic manager of 20 years, I can usually tell within minutes whether a…read moreclinic is well run. From my very first call, Gorges Dentistry gave me all the green flags. The staff were genuine, attentive, and professional -- you can feel when a clinic truly values patients, and this one does. My first visit was excellent. The care team listened, took their time, and never made me feel rushed. The atmosphere was modern, clean, and relaxed. Staff encouraged and reinforced positive habits rather than shaming anyone for what they "should" be doing -- a huge difference compared to other places. The first set of x-rays was essentially free (saving me hundreds), which stunned me. Both the dentist and hygienist were thorough, careful, and patient. This is how dentistry should feel: professional, compassionate, and centered on care -- not billing. I highly recommend Gorges Dentistry to anyone in Ithaca looking for quality dental care.

I would like to start off by saying Dr. Omar was incredible…read more HOWEVER, the staff was very unhelpful, unprofessional, and unknowledgeable about how my insurance worked. I have an Excellus plan through the marketplace. They initially told me that I would receive a reimbursement check in 4-6 weeks... That time had passed so I called back and someone said they would get back to me later that day (no one ever did...). I waited another WEEK and had to call back again. When I spoke to a person this time they had trouble looking me up because the person initially taking down my information had it completely wrong... same birthday (month/day) but wrong year, same first name, but wrong last name, and the wrong street address (but the same street number...). Very odd and unprofessional - it seemed like they were trying to multitask or looking at information from two different sheets... It made enough sense to confirm it was me, but had SO MANY errors. Either way once that was resolved she said I would get a check for reimbursement withing a week. Another Week goes by and nothing so I call back AGAIN! And this time I find out that they cannot submit the claim because its through the state (I don't know how they missed that on my initial visit, but they did.) SO I had to call insurance and submit the claim on my own just to find out that Gorges dental was "out of network" - so now Im stuck paying "out of pocket". I WOULD AVOID THIS DENTIST AT ALL COST IF YOU HAVE INSURANCE THROUGH EXCELLUS, OR ANY PLAN THROUGH "THE STATE".