Worked with Clay recently on a t-shirt project - what a pleasure. Got them the artwork for a…read morelast-minute rush job on a Friday and we got hundreds of shirts on time on Wednesday. The shirts looked terrific but, even better, Clay's suggestions on a few things just made the shirts look even better than I had imagined. I'm very impressed with their price, service and quality. Good people to work with!

Filed against : KonocTees…read more2395-C Oglin Canyon Rd Clearlake CA 95422-8941 Complaint Description: KonocTees, monogrammed my Turkish Both Robe using the wrong initials. Summary: On the afternoon of Dec. 24, 2013 I picked up the bathrobe I had dropped off at KonocTees for monogramming approximately 10 days prior. The agreement was to match the initials JDH which was on the towels I was providing. (Please note, KonocTees had to send the robe out of town for the work to be done.) In my haste, I glanced at the embroidery, paid the owner and left. That evening when I started to wrap it, I looked at the work again on the robe and was shocked. The initials they used were LDH not JDH. On Dec. 26, 2013 I returned to KonocTees and showed the owner. He said he would stand behind it, and fix the problem. It is now Jan. 3, 2014, and KonocTees has had no contact with me. I finally contacted them today with still no relief. I was told that they had to order a new one and they were still waiting for it. I reminded the owner's wife of not only the date, but that I also called the business where I purchased the robe and they told me one could be delivered to me in Clearlake, Ca. overnight guaranteed. Again, I reminded her of the date, her response, silence. I also commented that I understood her company took the cheapest way out sacrificing customer satisfaction by way of incompetence. At 2:34 p.m. while writing this complaint, the owner of KonocTees called me and said that it was going to be at least another 7 days before the robe would be done. I then informed him that it was ironic because I was right in the middle of filing a complaint with the B.B.B.. Suddenly, the owner, Clay, lost his composure. He said, "You better stop". I told him to "do what you have to do, and then call me". Your Desired Resolution: A settlement would be up to the owner. I myself do not really see a way to fix this problem. I even left monogrammed towels with this company so there would be no mistakes. No one else should have to go through this ordeal. It looks like 'reputation' is the only answer. Filed 1/03/2014 3:16 p.m. Today, 1/09/14, I went to Konoctees and picked up the finished robe. I didn't see the owner when I walked in, so, I ask the secretary if the garment in the bag on the table was mine. She said, "yes". I retrieved it, and left. Not another word was spoken. There was no conversation in regards to righting the wrong that was bestowed upon me by Konoctees this last Christmas Eve. The owner didn't even have the decency to greet me. Like I stated in the above complaint, this is something no one should have to go through. No One!!! Beware of this business.

Back in November I wanted to have some custom shirts with a logo made for my business. Connor was…read moreamazing to work with-extremely professional, approachable, friendly and efficient. Our communication about the details of the process went flawlessly and he was able to explain things in a way that helped everything move along quickly. Within a day or two he had the order placed, the paperwork ready, and was ready to start working on my shirts. He continued to keep me informed over the next week while he was making each one by hand and ensured me that they were going to turn out great. I was so thrilled when they were finally done, and Connor actually delivered them in person to my place of business. Disney's screen printing is the only business that I will turn to for these types of professional products from now on!

Super friendly, great customer service. Connor is awesome! I was pretty indecisive about what I…read morewanted. He took the time to send me multiple mock ups of my design and logo. Just got my order and I LOVE my shirts! Can't wait to place another order!

I had a couple logos screen printed for my t-shirt design company. Quality was great and reasonably…read morepriced.

We recently placed an order for some sweaters and t-shirts. It was our first time placing a large…read moreorder and we had so many questions regarding the logo, the colors and placement. They took the time to answer our questions and ensure that we were feeling one hundred percent confident before moving forward. Needless to say when we got our order, we were absolutely impressed! The attention to detail was bar none. We are extremely satisfied! Great quality! Great service and we will definitely be placing future orders! 100% recommend! Thank you, Screen Image!

Jon has been so very helpful with our constant changes and requests. Looking forward to completing…read moreour large order soon. It is hard to find customer service that is both quick and friendly, this place does both!

Great service and John had my order ready right on time. Quality product, also!read more

We were having our Grand Opening for our new business Top Shelf Mega Storage in Turlock and I…read moreordered our apparel through Apparel Graphics! They were amazing! The shirts and hats turned out amazing!! Brett was so nice and easy to work with and when I need something to give away, he came through with amazing bags for me! I highly recommend them and will be using them again! Thanks Brett!

I am so glad I chose Apparel Graphics for the launch of my clothing brand, Very Melanated. The…read morequality of work was undeniably the best, when researching, but to actually get to work with them is where the true magic lies. Brett has held my hand throughout the entire process, guiding me as a first timer, with patience and thoroughness. An opportunity presented itself at the last minute and Brett and everyone at Apparel Graphics made sure I had the best quality products to present at the event (so says the patrons), in less than 2 weeks! I cannot sing the praises of Apparel Graphics enough. They gave my idea wings. I am truly grateful for guidance from the best in the game. I look forward to the evolution of this relationship.

Really good quality, fast service and super great value! This is my 5th time buying shirts. Why???…read moreBecause this guys are the best!!! And they have the best quality at the best price!! Look no more and try this place to do any clothing printing!!

Ryan is awesome and his crew is always on top of my order. The t shirts have not faded over a year…read moreof using them for plumbing and hvac.

My employer is too cheap to personalize my company logo polo shirt, so I contacted Custom Arena for…read morea timeline and quote to have it embroidered there. The quote was less thanwhat I received from others, and my shirt was done in less than 30 minutes today. (I was offered a choice of picking it up next day or in a half hour if I wanted to wait.) Thread color a good match and my name looks great above the company logo -- very happy, and will bring future embroidery jobs to Custom Arena first. Thank you, Kheir!

Thank you Kheir for this gorgeous stole! I needed this rushed and Kheir was able to work quickly…read morewith the turnaround I needed before my graduation ceremony. Professional and detailed! I appreciate the time Kheir took to work on my design with me. Highly recommend for individual pieces or businesses that need custom work!

Thank you TShirt Source! It was a pleasure to meet you and do business with you. I had a late bday…read morerequest to get name and number on back of Mexican soccer jersey for my brother and they finished my rush order early and in time for upcoming World Cup game! I would absoltoely recommend you!

If I could give 0 stars, I would…read more I brought my graduation stole to T-Shirt Source in Daly City for embroidery and even paid extra to expedite the order from the normal 7 days to 3-5 days because my graduation was coming up. The day before I was supposed to pick it up, they called me and told me they had "lost" my stole. Instead of taking accountability, they told me to go buy another stole myself and that they would embroider the replacement "on the spot." I ended up taking time off work trying to deal with this mess, and to make things worse, I could barely even get ahold of the store while trying to figure out what was going on. When I asked if they could at least reimburse me for losing my stole, they told me they couldn't because they were "no longer making a profit" off my order. There was little to no apology, no urgency, and absolutely no professionalism. Then after all the back and forth, they suddenly "found" my stole and told me to come pick it up at 5:30. It became pretty obvious that they never actually lost it -- they just lied about it to buy themselves more time. This was one of the most stressful customer service experiences I've had, especially considering this was for a major life event. Really shitty service. I would not recommend trusting them with anything important or time-sensitive.

BEST EMBROIDERY SHOP!! BERKELEY GRADUATION STOLE APPROVED!!…read more I had the best experience! Omar took care of everything and really prioritizes his customers. He was so, so kind and also made sure everything was exactly as I liked. 10/10!

Exceeded my expectations! Shirts are of great quality and the logo feels like it wasn't just added…read moreto the shirt but part of the fabric. I'll definitely be back to buy more.