She did a fabulous job fixing my couch after my dog destroyed it. Very fast turnaround, and I…read morecouldn't be happier with how it looks. I will definitely be going here for all of my future alterations. I highly recommend this place to anyone who needs a great seamstress.

DO NOT GO HERE. Her work is sloppy and miscalculated... She recently altered a bridesmaid dress for…read moremy sister. After she took the dress in way to much and frayed the fabric, she went in to get some sort of refund. Instead of doing her due diligence she proceeded to refuse to do anything and then had the audacity to insult my sisters size, saying that it's a crime to put a women of her size in a strapless dress. I'm stunned by the rudeness and carelessness of this woman. Support businesses that support positive body image and quality work, not this woman.

CONSUMER BEWARE Before You Trust Jenny Jen Lakewood…read moreCleaners Windsor CA With Your Clothes... Jenny Jen Lakewood CleanersWindsor, CA My Experience Multiple garments were damaged, including my wedding dress. The business would not resolve the issue. I filed a California Small Claims case. The court ruled in my favor. After losing in court, the business filed an insurance claim and received payment from its insurance company. I still was not made whole by the business. My wedding dress was one of a kind and cannot be replaced. Protect Yourself Take photos of your garments before dropping them off. Keep all receipts and written communication. Ask for the business's damage policy in writing. Have You Had a Similar Experience? If you've had problems with Jenny Jen Lakewood Cleaners Windsor CA, I'd love to hear from you. I'm happy to share what I learned through the small claims process and help if I can. This flyer reflects my personal experience and the outcome of my California small claims case and is shared to raise consumer awareness.

Jenny is fantastic. I only come in once every few years, but she always remembers my name, and my…read morefamily!! It is amazing. She does a great job with alterations and cleaning, and her prices are fair. I would highly recommend her.

I called Laurie hoping she may be able to help me with a same-day alteration for a wedding dress…read more(bustle) for my best friend. She answered when I called and shared that she was swamped but provided us some great tips on how to do it on our own. My friend had been researching but Laurie shared the best tips. It was exactly what we needed without it being done professionally. If I ever need alterations again, Laurie will be my first call (and referral). Thank you, Laurie!

If I could give her zero stars then I would. It will not let me upload in order so they are…read morenumbered. This might be the worst customer service and just service in general that I have ever received. The bride and I both brought our dresses to Laurie. She seemed so sweet. She tells you she can do things that she is clearly not qualified for. Says she has a background in costuming for theatre, which tugs at my heart strings as my oldest has been in theatre for forever. The screenshots tell you all that you need to know so I will be brief. In January the wedding dress was dropped off. She ripped out the back of the brides dress saying she could do everything the bride asked for. Then said the dress was ready for pick up (Aug 2 well passed when a bride should have their dress back from alterations) but when we showed up all the pins were still in it. It hadn't even been hemmed. The back (and butt) were ripped out and a piece of transparent lace was sewn in its place, crooked and bunched in areas. No way to fasten the dress. She had removed the boning. The bride text her after we left asking her to please stop working on the dress and she would come back and pick up. Laurie decided to "put the dress back together" then charge the bride for alterations she didn't do. My dress was supposed to be ready by Aug 1 at the latest (I'm the MOH) I showed up to pick it up and she had only taken in one side of the dress and sewn the seam backwards...it even had pockets and now one was facing backwards! The straps were so short that I could barely get my arms through, and so much more was wrong with it that the list is just too long. She swore she'd fix it and it would be done in a day or two. Nope. She just kept putting me off. I finally text just telling her that I need my dress back. I'm at the point where I've purchased another dress because I had no idea if she would finish it. I no longer have time to get the bride's approval on my dress. The wedding is in 4 days. No apology. No accountability. No compassion. And she's still charging full price for services that she didn't do as agreed upon. Now she says she will be selling our dresses. This woman is not a seamstress. She's a scam artist.

I found Ashi on Yelp and I am so happy I did ! I had gotten…read morethis Snoopy bomber jacket as a gift and wanted to add some patches, this turned out so much better than expected !! A+++ The turnaround time was excellent and I will definitely be using Ashi and her expertise.. Thank you !

I needed my pants shortened and Ashi really came thru for me. She made the process simple and easy…read more My pants was ready next day and it was perfect!!!! She was very nice and i highly recommend!

This is a great little shop full of reasonably priced artsy goods and an AMAZING tailor to boot…read more This is my go to place for any and all tailoring needs. High recommend!

Anytime I need something done that is clothing or bag wise I go to Coco. It's a good half an hour…read moredrive each way for me, but I refuse to go anywhere else. She does such great work and is always so welcoming. Since my last review I have gone there for her to make a scarf out of a piece of felt, a lap blanket and a bag. I went there not too long ago, for a simple retreading of buttons on a rain jacket and to stich up a hole in the arm hole of an expensive custom-made trench coat. Everything was perfect!! I will be going again soon to take a shirt that my friend loved but decided to get rid of due to it being worn. She has no idea I still have it; Coco will be turning it into a bag, and I will gift it to her for her birthday. This place is AWESOME!!

The young man who runs the place is very nice…read more However, the price for hemming a pair of jeans ($35) was just too high. He initially said the price was $30 when I brought the jeans in. When I questioned him about the $5 increase, he said he was actually going to charge me $40 but took money off b/c there was a mixup on getting back to me about when the jeans were done. He said he was going to charge more b/c the seamstress matched the color of the thread on the hem to the stitching already on the jeans. I thought a seamstress would have basic colors available for their work. This wasn't an unusual color of thread. The actual job done was fine but I wasn't pleased with the hiked price and having to keep calling to see when my jeans would be done. I won't be going back.

Jenni rocked the alterations I brought in. All the folks are super friendly. And the two dogs are…read morecuddly and very welcoming too!

She's had my trousers, and my wife's trousers for over a month; no update no nothing call after…read morecall nothing!!! Could not even have the decency to return multiple phone messages Who does this???! Expensive Italian trousers I want back, done or not done!! What do I have to do? Ha? Take you to small claims courts; we're attorneys, it's going to cost you a lot of money and time! Give me my god dam pants back! What kind of way is this to run a business?!

Linda is a wonderfully, talented tailor!!! She tailored 5 pairs of brand new jeans I hadn't worn;…read morebecause, as we know, manufacturers always seem to change the sizing of women's clothing. I love my jeans!! Thank you, Linda!! The price was very reasonable for the excellent quality of her work, and she's a very nice lady, as well. I will definitely return to her for any future tailoring needs I have

I inherited a very expensive Burberry raincoat, (the kind that looks like London Fog that Peter…read moreSellers wore as the Pink Panther). Anyways, it was my dads and had some cracked buttons and I wanted to restore it to its full functionality and original design so using the spare buttons inside the skilled seamstress matched the thread and all is back in working order! Previously she had tailored some suit pants I needed adjusting to attend a family funeral out of state, so timing was critical and she was on time and the adjustments were perfect! I use this business for all my alterations! High quality, reasonable prices and good turn around.. and love the Puerto Rican jazz playing in the shop!

Carla does an expert job and has very reasonable prices . She works very hard and is it is fun to…read moretalk with her.

Absolutely love this dry cleaners. I've been coming here for couple of years now. I've brought in…read moreeverything from uniform pants, to stained silk blouses, to leather jackets and even my friends wedding dress that had a huge soda stain on it. These guys come through every time! Perfect starch on my uniforms, stains gone, and cloths looking like brand new without a chemical smell or feel. The staff is always super friendly and makes you feel like family! And the pricing cant be beat! Life long customer!

I needed a few shirts to be altered because they were too long. I took them to Empire Cleaners and…read moreasked the gentleman how much it would be. He said "$18 to $20 a piece." I found it odd that he didn't give me a specific price, especially since he mentioned working there for over 20 years. The price seemed high, so I only gave him the one I needed sooner than later. I then did some research and checked multiple cleaners in the area and most quoted me $12, a couple $15. I got the call today that my shirt was done. I picked it up and it was altered beautifully, a tailored fit. The problem is, I was then charged $24. Twice as much as everyone else and $4 more than I was quoted. One for the price of two? Never again.