The worst dentist I've ever met in my like it's taken me 3 years plus to get an upper plate they've…read moretold me time and time again your dentist is not here but one time a month unlock I have asked Several times to give me a new dentist they said when we start with a dentist they do not like to be switched I'm still as of today September 24th 2023 and my gums are not fixed nor does my upper plate react properly to my moi have an appointment tomorrow at 10:30 AM they have missed for the last 2 years this bone that is sticking through my gum I have had 2 surgeries on my gums I had to be put under for now I am facing a third Surgery they owe my insurance $405 and my insurance sent me a letter said they were gonna come after me if the dentist did not pay for I called them they said they would pay for it it's due by December 3rd or the fifth and the lady Said in septimber it's not do right now we'll look more when it becomes closer I have excellent credit I do not wish to have anyone come after me for moneys that was not sent to me but was sent to the dentist I am not at any fault I just wish that the dentist office would have given me a new dentist within that office that was there for more than 1 day a month and a 1/2 I Who is 68 years old had her teeth uppers and bottoms pulled replaced and input it into her mouth the same day any thoughts

I am only giving this one star bc you can't give zero. If I could I would give them negative stars…read more At first I was happy to find a place that had such great hours and availability and then we went there a few times. My husband and two daughters all went for cleanings. My daughters both complained that the hygienist was rough during cleanings and they have never complained about that before. My husbands went ok but when he asked if he could schedule with the same hygienist they said they are not allowed to do that because they didn't want certain hygienists to have a lot of patients and others had none. They wanted it to be fair. I'm sorry is this a dental office or kindergarten? How about what the PATIENT is comfortable with? When I asked about a cleaning but said that I didn't need xrays the receptionist got extremely snippy with me and launched into rant about how people don't know what they need and that THEY are the professionals and they don't like when ppl try to self diagnose to try to save money (which was not my intention or reason for saying I didn't need them). However that was enough for me to say no thank you. Then they said my older daughter, who is 19 and has had one cavity her entire life, had 6 cavities! I was shocked but at that point had no reason to distrust them. I scheduled her appt and specified that since they were in the back of her mouth silver was fine because of the big price difference. Had they been in a more visible place we would have gone white but you wouldn't even see these unless she had her mouth wide open. I handled it because although she's 19 she hadn't made appts or handled ins yet and I was teaching her to do it on her own. This was all done when we set the appt. However at her appt they again asked her what kind of filling. When she asked the difference they told her the white was better and they could do silver if she really wanted but since she hadn't told them in advance she wanted silver (really?) they would have to do it another day because it takes longer to set silver up. When she said she wanted to call and ask me they told her they didn't have enough time to do that and that she really should go with white because there was basically no price difference. So after being pressured she said go ahead with the white. Practically no price difference?? Only about $60 per filling! They only did 4 that day and said she had to make another appt for the rest. I was very upset when I found out they had lied to her! They DID know in advance because I told them silver myself! They asked when I made the appt!! Also I know for a fact there's not so much more prep that they couldn't do silver that day. I tried calling to find out why they were taking advantage of my daughter which they did bc she didn't know better. It took 5 phone calls, leaving msgs and never getting called back, and going in person twice before I finally got it taken care of and had them credit us for difference of the fillings they scammed her into. Then I made it VERY clear for the last two it was to be silver. She made a big show of writing it in the chart and said there would be no issue. Imagine my surprise when my daughter told me they STILL tried to talk her into white. She knew better this time but that's not the point. They knew she was young and learning to do these things and they deliberately lied and took advantage of her. That was the final straw. They had also tried things like telling us that we really should come in every 3 months if we wanted healthy teeth. NO ONE does cleaning every 3 months. Every 6 months is fine and that's why ins pays for every 6 months. Then they tried to sell us "special" toothpaste or mouthwash or toothbrushes or bite guards or just something every single time. And they didn't just ask, they would act like you didn't care about your teeth if you said no. To sum it up this just a chain office and they are all about the money. You are not a patient there but rather a dollar sign. I would not recommend that anyone go here!! If you still chose to do so, do it at your own risk!!