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    Lamb's Tire & Automotive

    3.6 (137 reviews)
    Closed • 8:00 am - 6:00 pm
    Updated 1 month ago

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      Services - Lamb's Tire & Automotive

      Tire balancing

      Tire installation

      Tire repair

      Lamb's Tire & Automotive Photos

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      Reviews With Photos

      Lamb's
      Rachel S.

      I brought my car in on a Tuesday for a transmission issue and was able to pick it up the next day. The staff were all very friendly and kept me updated. They were able to change my oil too . The waiting area is clean, but the prices were a little high IMO.

      Angus C.

      Like others, I try to support local businesses, but after two terrible recent experiences I vow to never entrust my vehicles to Lambs again. Here's why, and I will stick to facts and keep it short. Ish. First incident: I have a 2007 Land Rover that was misfiring. I took it to them after trying a number of things myself. They told me they have a certified Land Rover technician so I asked them to diagnose the problem and give me a repair quote. Long story short, they told me there was an internal engine failure and there was no compression on cylinder one, which they had verified with a compression test. This would require an engine replacement for at least $7-10,000 which is clearly not worth it for a 145k mile car. I didn't buy the story 100% as there were some previous events that made this explanation illogical. So I took it to Terry Sayther automotive. They quickly diagnosed the problem as a faulty fuel injector. I agreed it made sense to replace all four, and so for $1,500 my engine was running like new again. So, I was given an inaccurate diagnosis, lied to, and almost defrauded out of the best part of $10,000. Yes, that's fraud. Next, thinking, "oh there's not really anything that can go wrong with a state inspection, is there?" Is there? Well yes, as it turns out, a $7 safety inspection indeed can go wrong, as Lambs proved. They badly scuffed the (Tesla) steering wheel, which I noticed within 30 seconds of getting back in the car after collecting it. I went straight back and asked what happened, and not only did they immediately deny all responsibility, but Nathan, the "manager", was extremely rude, made sarcastic remarks about another tiny damage I really admitted I was the cause of, and did absolutely nothing to even hint that, wait, maybe something could have happened while the car was in our care. This sounds minor but the damage is significant enough that at a minimum the wheel will have to be re-wrapped but that's not the worst part. The worst part is the utterly abhorrent display of poor customer care, accusations of me lying, and total denial that this might just indeed have been caused by one of their workers. By his behaviour he was implying I was trying to hold them accountable for something they didn't do. With respect I have a busy life and much better things to worry about than trying to pin a damaged steering wheel on a shop if they didn't do it. That's what you, as a business, have to allow for. That occasionally, you or your employees screw up. I get it. It happens, but DO NOT go on the defensive immediately without so much as an apology or an attempt to figure out what really might have happened. You have insurance, you have a piggy bank. Get out of the way of your own arrogance and treat your customer with a modicum of respect. And yes, I have the audio recording of the conversation with the manager and I'll be happy to share it. Make it right.

      Robert and Brandon are my heros. I'd get my vehicle towed from Istanbul if I had to... to get this team to help me out. Totally earned my trust. New vehicle. Still under warranty. Made horrible sounds from 1 wheel when turning left. Called around and even took it to other places. Everyone gave me the 'it can be this, it can be that need to leave the car ...' But here, Brandon and Robert got me in, took a look, did a test drive ... pulled out a small pebble from the brake... and got me going in 17 min flat. What a solid pit stop crew!

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      2 months ago

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      Customer S.

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      8 months ago

      Great customer service. We've been taking cars here for many years. Prompt, professional and courteous. Thank you!

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      9 months ago

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      9 months ago

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      Customer S.

      Thank you for your support! We hope to see you again.

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      3 years ago

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      2 years ago

      For 3 years I've been going here, always impressed with their service and their recommendations. Great service and great prices

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      2 years ago

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      5 years ago

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      3 years ago

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      4 years ago

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      Helpful 1
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      4 years ago

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      4 years ago

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      4 years ago

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      5 years ago

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      9 years ago

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      7 years ago

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      5 years ago

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      5 years ago

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      6 years ago

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      6 years ago

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      4 years ago

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      7 years ago

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      6 years ago

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      Customer R.

      Thank you, John. See you next time you need anything.

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      7 years ago

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      9 years ago

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      7 years ago

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      6 years ago

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      6 years ago

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      3 years ago

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      15 years ago

      Helpful 8
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      10 years ago

      This place is pretty good. They have a nice waiting area and friendly staff. They do a great job.

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      Jim R.

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      11 years ago

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      12 years ago

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      7 years ago

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      10 years ago

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      10 years ago

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      8 years ago

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      9 years ago

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      8 years ago

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      Page 1 of 4

      Ask the Community - Lamb's Tire & Automotive

      Review Highlights - Lamb's Tire & Automotive

      “And now thanks to Mark I know of a new land location and I look forward to having my vehicle serviced here.”

      Mentioned in 14 reviews

      Read more highlights

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      Oil Changers & Repair

      (145 reviews)

      I like this place. It can get busy, but occasionally you luck out and it's laid back. I've had the…read moresame manager for several years now & in my experience they provide excellent service here. I've spotted some celebrities in here just discreetly TCB like the rest of us have to do. This is my "go to" spot for vehicle inspections. Just be sure to have your insurance info on hand and current!

      I needed an oil change urgently before going out of town and it was a Sunday, so I was pretty…read morestressed trying to find a place that was open. I called and spoke with John, who was incredibly helpful and confirmed they were open on Sundays. I was pleasantly surprised. I arrived about 30 minutes before closing (they close at 5 PM on Sundays), and they still took me in without hesitation. The team was very careful while working on my Mercedes and made sure everything was done correctly. I was able to watch through the window while they worked, and they took their time to make sure everything was done right and that no mistakes were made. They even checked extra things like my tires, which I really appreciated. After the service, my car ran like a top on my trip out of town. That gave me a lot of confidence. The prices are very reasonable, and they even had a $7 coupon available. Overall, I feel comfortable trusting them with my vehicle and wanted others to know about the good service I received. Thank you to John and the team for helping me out when I really needed it.

      Frank's Complete Mobile Auto Care - Meet our shop technician Juan. With over 20+ years of experience, he dedicates his time to big jobs that require being put on the lifts.

      Frank's Complete Mobile Auto Care

      (218 reviews)

      East Austin

      Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

      In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

      Lamb's Tire & Automotive - tires - Updated September 2026

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