I called them right before the heatwave, and they started texting and diagnosing the issue via…read moretext. I was able to get the owner, Tim, out in less than 24 hours notice, and he already had the presumed replacement items for my issue on the van with him. Diagnostic, install, and general checkover were done in less than 2 hours, and also less than $300. A major win in my eyes. Tim was great, personable and also took the time to explain what he was doing so I could have an understanding of why the specific repairs were necessary etc. 11/10 recommend. I'll be calling them again in the fall for furnace and AC maintenance.

We just had a replacement ac unit put in today! He came out same day (yesterday) to do a check on…read moreour old unit and found it needed replacement. Tim and his son were here first thing this morning to get the job started! Very professional and knowledgable and explained things every step of the way. Very fair price! Our job was complicated due to long lines from the unit to the furnace. They handled it beautifully. I would definitely use them again and refer others!

Jun and his co-worker Bob are excellent. He was there the day the furnace quit working. Went to…read moreLondon to get the part the next day and installed it but we were still having a problem with our furnace. Called him the next day. He came and took a look but our furnace was on it's last leg as it was 26 years old. He gave us a fair quote on a new furnace, water heater and A/C. They are very professional and hard working. Explained things while working to make sure we understood. We will highly recommend Ace to anyone looking for repairs or new appliances. His prices are reasonable and wrote everything in his quote to us. Awesome work. Best in town.

This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.

A reputable business that puts the customer first. I've…read morepurchased my furnace and hot water heater through them and they do a twice yearly inspection on them and my air conditioner.

Very responsive staff. They were able to solve my A/C service issue on the second visit.read more

Great work! Professional, friendly, on time, and easy to communicate with. Nick replaced our…read morefront porch steps, and did some excellent work on some brick work. (tuckpointing). Would highly recommend!!!

From the owner: With 30 years of…read moreexperience in the masonry industry, I pride myself on delivering top-quality craftsmanship and exceptional service. Whether you’re looking to build, restore or enhance your property Nick Antonelli Construction is here to service your needs. Feel free to reach out with any questions or to schedule a free estimate.

Absolutely -- here's a sharper, tighter version with a more authoritative tone. It keeps the facts,…read moreremoves repetition, and delivers a clean, impactful message that reads well as both a letter and a public review. --- To the personnel at Atlas Fireplace, Our experience with your company began well. Nathan handled both of his visits with professionalism and care, and we appreciated the quality of his work. The fan replacement during the second visit was completed to the best of his ability. During that visit, I asked about adding an Alexa‑controlled relay. After purchasing the relay, I scheduled an appointment for installation. Nathan returned with Spiros K., whom I understand to be his supervisor. Despite multiple attempts, they were unable to install the relay, and the fan began running continuously. They assured me this would be corrected on their return visit, along with installing the plug extension. I purchased the needed plug myself and texted to schedule their return. The next day, I received a message stating they would "pass on installing" the relay due to how it needed to be set up. I responded that the relay was no longer an issue and that I simply needed the fan problem--caused during their visit--resolved. After that, all communication stopped. Multiple messages went unanswered. We paid roughly $900 for the two visits, and I was willing to pay for the fan correction despite it resulting from their work. Instead, I had to hire another company to restore the fireplace, costing an additional $350. Declining to continue with the relay installation is understandable. Abandoning the job without fixing the fan issue is not. The lack of follow‑through and communication is unacceptable. I am extremely disappointed and will not be recommending Atlas Fireplace to anyone.

Found the issue with my gas fireplace. Unfortunate it was pretty old and made sense to install a…read morenew setup. Prompt, clean, a great job by Nathan.

The installed my home sprinklers system in 06-22-1990 It's been working since 2025 When DTE dug…read moreup 1/2 of my driveway looking for a gas line and found nothing. A treasure hunt but no gold to be found. So they tore up the left side of the driveway and bingo the found the line. They also replacement an electrical tubing W/ wires to get the street lamp to work. But still no lights. So they dug another hole on the right side of my driveway. And bingo they finally hit gold. So What they did to fix the three sprinklers lines. All failed due to poor workmanship. With the help from Aqua Mist I have the parts to do the job the right way. No bubbling water coming up from the ground because of the lack of skills. I will do the job the right way and they won't leak. Great staff very friendly Thank you, Florian Nowicki, Riverview, MI

I have had my fireplace for over 10 years. It still works great, I get the glass cleaned once a…read moreyear and they check it. I have never had one problem with it, and it's one of the best things I put in my house. This house had one of those old-fashioned woodburners which was dangerous and always smelled like ash from creosote falling behind it. I hated it so replaced it with this and I love it.

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

Al arrived little early and gave me heads up when he was on his way. He was very down to earth…read moreperson. He explained everything and answered all my questions. He inspected and cleaned our chimney for first use and there was not a single dust left when he was done. They were very responsive when I messaged them on Yelp and when I called. Chose them because they are not just a great family-owned business but do a professional and clean job. They will have my business when I need anything done with our chimney. Thank you again!

BUYER BEWARE Horrible workmanship too high of pricing- had to frame the project 2'x, workers were…read moreno show constantly,one worker was relative who was a landscaper terrible atitude kicked my patio door. Made sure he never came back. Workmanship horrible, owners tells you can use more of "brown" fieldstone instead workers used more gray. Workers did not listen to customer. Never cleaned up, so I could my kitchen. Bricks crooked, mantel crooked on one of the sides, when pointing to owner "he said floor wasnt even"ordered incorrect insert logs,the grout or should a say cement is crumbling at the bases/hearth. The other side of FP with a new mantel was taken down 2'xs because of excessive gaps. One worker had to be on one side working and couldnt "touch" the other side of FP of a worker who never showed up.Owner is a "smooth" talker- increased pricing didnt change invoice. Then when it was time to light up the FP, it didn't work! One guy couldnt figure out the problem, then owner came out several times and finally took part of FP apart, found that they didnt build it correctly, workerss forgot to install a baffle inside the exhaust. They never pulled permits with city, remove a gas shut off valve, when house was built, said we didnt need it anymore. What! It took over 3 months to complet the project, neighbors even ask why took so long!

Shores came highly recommended to me and they did not disappoint. They were professional and…read moreresponsive every step of the process. On the day they installed my fireplace it was terrible snowy weather and they laid out tarps through the house where they were working, trenched the lines outside and were very clean and organized. The team was talkative and nice too, explaining what they were doing on the install. Their crew even shoveled my entire driveway to bring everything in and out with the old but the cherry on top was that they shoveled my sidewalk. They took their time, did a fantastic job and I am loving my new fireplace insert! Highly recommend Shores Fireplace and BBQ!

Negative stars. Their workmanship and ethics are poor to nonexistent…read more I sincerely hope they this company is incompetent. I would hate to think that they did this deliberately. Inspected by city inspectors too. Call us (519 344 7730) and get all two pages of costly screw ups they refused to make right. ie. "effectively turned nine floor joists into 2x6's; didn't reconnect the air ducts...just left them sitting so it looked like they were connected. I checked before the ceiling went up; cut a floor joist completely through and left it hanging, hidden behind abs pipe they installed.

Saucier (John Morin) installed a new furnace a few years ago in my very old house. I was under…read moreduress because I had to deal with the old furnace breaking down in the middle of winter and since I was not in the house at the time pipes froze up. It was quite a nightmare. They did a great job of the installation the Plenum I believe it's called looked good. I was happy then. A couple of years ago I asked them to come in and install a nest thermostat in a different location. All was good. Today not good at all. Since the beginning of summer I had requested service to clean up the ductwork and create a new vent to satisfy a city building permit requirement . I was given the estimate amount I asked when would they be available to do the work. ThenI waited . I waited a couple of months. I reached out to them yet again and I was told they were on vacation that they would call me back the following week. they never called me back. In the meantime I had been asked to remove everything from the basement, including the new Ikea kitchen to make way for the work to be done. I don't know if you've ever seen an IKEA kitchen in boxes but it's huge, there's a lot of boxes and it's very heavy and I'm an old woman. I brought all those boxes upstairs. Since they did not respond I returned all of the boxes to the basement. Now when I see their trucks drive-by I make a point of glaring at them. I hope they read this so they understand why. No I no longer recommend this company.