I called A Rose in December to order flowers for my mom's birthday. She has dementia, and I figured…read moreshe would love flowers that were full of color and variety. I didn't know what to pick on their website, so I gave them the backstory and told them I trusted them completely to create whatever they thought was best. The woman on the phone was incredibly caring and knew exactly what I meant, even though I stumbled over my words the entire conversation lol. They absolutely nailed it!! The bouquet they made was bright, colorful, and so interesting to look at. The pictures don't do it justice. My mom loved it and would walk by the flowers every day, and would always stop to look at them and smell them. I'm so happy they made something she could enjoy for days after, not just the day itself. It meant so much to me to see her happy. I'm really grateful for the care and attention they put into this order and will definitely be using them again!

They did the centerpieces for my future daughter in laws bridal shower . Every centerpiece was…read moreexquisite!! One was prettier than the next. So fresh and the aroma was out of this world. A perfect 10 in my book!! Also , the presentation flowers were breathtaking!!

I gave this place a poor Google review. I received a call from Alyssa about an hour later. She…read morestarts the conversation off with " I just read your Google review". She then said; " it was very long winded & difficult to understand ". Lolol Alyssa! Perhaps you could reread it! Your employees; Maria & the young Cashier have No Clue WHATSOEVER about good Customer Service. I was ignored when I walked into Penn Florist! Neither individual behind the counter acknowledged me! That is beyond RUDE!!!!! Neither employee @ Penn Florist said hello or do I need help with anything!!!! That is rude! I was made to feel unwanted and unwelcome @ Penn Florist! I bought a cross wreath to put on the graves of my MOTHER, FATHER, SISTER & TWO BROTHERS. I was not told that there is a charge to put their names on a ribbon beforehand but I did pay for the service. Why wouldn't someone tell you in advance that there is an additional cost to put names on a ribbon & how much the charge is beforehand? You called me to ask me about my Google Review Alyssa; then you insult me with saying it was " long winded & difficult to understand ". To add insult to injury; you did not have an open mind to my review. I stated that clearly your employees need training on good Customer Service. You called me to be rude to me & tell me that they " did not need training'. Lolol! That's laughable. Clearly you are in denial & obviously your nasty hostile tone on the phone while talking to me speaks volumes. YOU HAVE ZERO CUSTOMER SERVICE SKILLS! THIS PLACE HAS VERY RUDE EMPLOYEES WHO LACK COURTESY, CIVILITY, EMPATHY, COMPASSION & RESPECT. NOT RECOMMENDED

My husband way here to get me flowers for my birthday they did a great job just look how big they…read moreare

I chose this florist based on the google reviews and ratings for my special occasion. I live out of…read morestate and wanted to send a close family member a gourmet basket to celebrate their birthday. When I called to place the order, I asked if the limited options on their website were the only thing available. They advised it wasn't and that they customize the basket to my needs. They asked for my budget , which I advised was $85 total. I was expecting FRESH locally grown fruit an associate of GOURMET crackers, jams, cheese, etc. I also asked that they email me a receipt as I had just paid by giving them my card over the phone. These are all the reasons why you should not do business with this florist and spend your money elsewhere. Although I told them I only wanted to spend $85.00 total, they collected more than $100 from my card, and I never was emailed the receipt I requested. On the day of my family members' birthday, I called the florist shop to inquire what time the delivery would be made. I was informed it would be around 3 PM because they were waiting for FRESH fruit to arrive. I called back after 3 PM and was met with a rude, condescending tone and poor customer service. They didn't want to confirm when the basket would be delivered. When I immediately shared the dissatisfaction of the customer service, I was met with "sorry you feel that way" and a slick undertone. In short, my order was delivered around 5 PM on a Friday. My family member was so excited to receive the gift from me and overjoyed at the thought and the deceiving appearance of this "gourmet." When she opened the basket the next morning, we were filled with disgust, disappointment, and felt like we had been robbed. The basket was filled with rotten, molded fruit that looked like it had been pulled from a local dumpster. The container that the strawberries were in was so aged the label was barely visible anymore. It came with a bag of prepackaged almonds that were already opened and a goldfish cracker. There is nothing gourmet about goldfish crackers that's a childrens snack. I sent the owner photos within 24 hours of getting the basket and called several times. No response back! They robbed my family of this special moment. NEVER SPEND YOUR MONEY HERE!

A little bit over a week ago I had made an order with this Florist for valentines day, fast forward…read moreto now my order was unfulfilled, the flowers I requested were never ordered by the shop even though I paid extra for the requested flower. I understand the flowers were out of season, but I was assured they would have them upon delivery. A massive disappointment, and would strongly recommend going elsewhere.

Long distance order My favorite Aunt passed in Cherry Hill…read morewho adored playing bingo. I live in Las Vegas & called CHFB for a "special" order. Boy, did they deliver. My cousin sent me pics of the arrangement & how it lifted everyone's spirits with the bingo card added on. I was rolling the dice with this order & hit a Jack pot! So very pleased with the friendly service & beautiful custom flowers. It meant so much to all of us

Thank you Rick for the Father's day flowers for my Dad. What a beautiful arrangement! You are the…read morebest. Thank you again.

Excellent service. Very fresh and long lasting flowers arranged beautifully. I will go back again.read more

We called this Business? on a Sunday morning. Had exactly 3 hours to get flowers delivered to a…read moreyoung girl with physical and emotional challenges. This florist took it and ran with it! They delivered the colors and an arrangement exactly as we asked for. Not only that but they threw in a crown for our girl! Also some butterflies! They got it there with an hour and a half to spare and saved the day making her feel like a queen before her fashion show! This florist goes down in the history books as the BEST EVER! If you need a florist in the area please use them!

So my daughter ordered flowers for me for my birthday. The order was given to this florist. She…read morepaid close to $80 - I received a vase with 4 carnations and 2 small bunches of mums and babies breath. When she called them she was told it was because they had to pay fees , so that is all they could do. I would suggest they not accept orders if that is the quality of what they can provide . I've seen nicer bunches at the grocery store.

We had a tiny issue with our flower order. Dave handled it very well and everyone was happy. We are…read morevery satisfied customers. Dave was super nice to deal with! We will list ceremony order form then again.

My friend's mother passed away a day before I was traveling. I couldn't visit her immediately and I…read morewanted to at least send her some condolence/bereavement flowers. I found Finer Flowers on Google and I called them. I spoke with a nice lady named Madison. She promised to create a unique bouquet with fresh flowers and deliver them the following day. My friend loved the bouquet. She gardens, so she knows her flowers/plants. She said the flowers were very fresh, it's been 11 days and they are still flourishing. Below is a picture she sent me of the bouquet on the day they arrived.

My daughter wanted to send her grandmother flowers for Christmas, I suggested she call a florist…read moredirectly near the Lindenwold area. Christmas Eve my mom calls, ecstatic and surprised by such a large and beautiful floral arrangement. Oh, I had nothing to do with that. Later I was informed that my daughter called on Christmas Eve with her request. First, I want to apologize for the last minute phone call. Second, I want to Thank You for going above and beyond what I would consider normal customer service limits. If it's any consolation, you truly made gram-mom happy. You will be my go to florist from now on. Next time we'll call sooner. Thank you again. Merry Christmas.

Thank you John for the beautiful flowers for my dear Uncle that passed. They were absolutely…read morelovely. You always go above and beyond, and I am so grateful.