My dog was injured while staying with them. They will not tell me what happened. They will not…read morerespond to phone messages or certified letters asking for explanations and hopefully an apology. They did refund my money but are avoiding answering my pointed questions. I haven't spoken to a manager or an owner since the event. Two worthless calls from an employee named "Rebecca" who takes no responsibility and only made the situation worse, refuses to have an owner contact me after three requests. Canine Country Club lacks basic compassion for animals as their culture is to treat them like livestock. Don't take your pets here, ever.

Clean, nicer facilities than some places I have seen. Never boarded my dogs before but felt…read morecomfortable leaving them at The Windsor when they needed to stay one night.

Very bare bones, but the staff is nice. Unfortunately the communication when you pick up your dog…read morevaries. We have 3 dogs. Some would come home with little behavior reports about their stay, and some did not. This happened multiple times. And the last time we picked up our dogs, one had lost weight. They never told us she wasn't eating. That can happen when you leave pets for any period of time, but it would have been nice if they mentioned it. Also, they tended to be very exhausted and stressed when we picked them up. We noticed the difference when we started bringing them elsewhere. Bottom line is your pets will most likely be safe here, but don't expect special treatment unless you pay extra.

Had my dog in for nail trim and they were very nice and accommodating. My dog seemed very happy…read morewhen he was all done. We will be returning.

This place is amazing. My dogs go crazy and claw at the door to get in here every time we go. The…read morestaff are very caring and know our dogs very well. Seeing the same faces for years is also a great sign of stability. It was sold recently but I feel the new owner is making the place even better. My dogs are my babies and I am careful about where they stay. You can tour it and see for yourself, it's a good sign when a kennel lets you tour it. Don't trust your dogs to just anyone, you get what you pay for.

Seems like a good place based on reviews. Called for rates for dog since not listed on website. $38…read moreper day including day of pickup and drop off. Includes 10 min walk. More expensive than others but our dog has separation anxiety. Must be up to date on vaccinations. Will visit and tour soon.

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

Written opinion from third veterinarian about dog from Vom Fasanlauf: "My examination of Axl…read moreconfirmed that he has weakness in all four of his legs, which is most likely caused by a neurological issue in his neck. The way he walks also suggests there may be a separate, orthopedic component affecting his back legs. The x-rays you brought showed a calcium deposit near his spine, which could potentially be pressing on the spinal cord and causing these signs."

Tammy ,you are such a a liar. You have had several litters you bought from Serbia for a couple…read morehundred each and then you want it er 5000 for them, but that's right, you do it for the love of the breed. Every year you claim your Facebook is hacked so you create new one so you leave no paper trail of your deception. The dogs Amanda got were not from your breeding,all imported but Winnie, her mother was imported pregnant to you yettbyou list Winnie as impor. If you didn't delete your Facebook all the time it would prove my claims to be true. You talk a good game but you tell mostly lies. I see other that have not got their reg papers either. Scammer

I've sent 5 horses to Sam over the years for both riding and driving training and have always been…read moreextremely pleased with the results. Sam has the perfect blend of patience and consistency that horses respond to rapidly learning what is expected of them. He also includes sessions with the owners so they can learn to handle the horses in the optimum manner. Harmony Hollows new indoor arena is a great addition to the property.

This guy is the best horse trainer I've met. We started off by sending him a horse that everyone…read moreelse gave up on. This was a horse so bad some trainers refused to even look at him. Other trainers got nowhere. We were told to put the horse down because he was "unfixable". Then we found Sam! And the horse is now safe to handle, predictable, and seems much happier now that he knows what to expect. Sam employs a variety of techniques. I like that he still goes to the clinics of other trainers, so he's always getting fresh ideas. He is very good with solving problems. He does groundwork but he also trains for riding and driving. He is also one of the bravest trainers i've met: willing to ride any horse I bring him without a complaint. If the horse is really misbehaving, I've never seen Sam loose his temper. Sam isn't the cheapest guy around but he's also not the most expensive. And compared to the cost of feeding a horse for months & months while buyers ignore a horse with some behavioral issues -- it's money well spent. He also does single sessions and several times a year he does day-long clinics. He's always dealt with me fairly and honestly. He's also very open and honest with me, and he'll tell me if a horse might not be good for the job we had in mind for him/her. For this area, I think he's one of the best trainers around. I will continue to bring horses to him.

I took my 2 dogs today for grooming. They have been groomed every 8 weeks. One is 15 lbs and the…read moreother is less than 5 lbs. Oscar's website gives a fee of $50-55 for dogs 5-20 lbs. when I picked them up they said one was $60 and the other $65. They rep said it was up to the groomer. Well of course the groomer is going to charge a higher price. I feel this is false advertisement. Maybe the owner needs to set pricing and stand behind the pricing they advertise. Very disappointed.

I'm trying to contact them to get training for my dog. I've called three times already and they are…read morenot returning my calls. Is it always like this?

Always excellent care of the pups We have never been disappointed with their care .read more

We use this kennel several times a year and love it. Our greyhound loves it here, it's odor free…read moreand very clean and family owned. Not a fancy resort but a very nice kennel.

Everything went well! The 'Windsor' is fabulous, very well maintained and immaculate, not to…read moremention the personnel who are knowledgeable, kind and essential to the organization and running of it all. I could not recommend it more highly. A+++++

Our mastiff has never been boarded before so I was very nervous but the employees made me feel much…read morebetter. They kept me posted and even sent me pictures. This place is great!

We just can't stop watching our brood of cats enjoying the kick toys. We have used the pet sitting…read moreservices for many years and this new toys service is super! The toys are designed to entertain our cats and boy do they ever! Not a typical service. This company really knows what animals like and makes their toys for each species. We cannot recommend this Service more highly.

Joyce and her Pet sitting services have been such a great help too my husband and myself now for…read morefour years in the Downingtown area. We would highly recommend her as she is very personable responsible and hardworking individual ! She's been there for our two Irish Setter's and our English Llewellyn setter in such a caring way. She is always willing too be there for emergency visits in her busy schedule! We would highly recommend her services for your pet sitting needs!