He is an excellent eye doctor. Sometimes the clientele in the office is a bit challenging to…read moretolerate and the parking lot outside is filled with vagrants. I they like to wait near cars and ask you for money as you leave. I don't feel safe when people approach me uninvited... especially as I am trying to get into ky car.

Dr Israel is amazing! He's friendly and thorough and the staff is always so professional! I've been…read morecoming here for many years.

Great experience from beginning to end…read more Went in for my first visit here on 5-2-25 and was very impressed by the service. The entire staff were extremely friendly and efficient. I was seen as soon as I walked in. They did a great job taking images and testing my eye. Dr Shields was super nice, patient, and explained my results thoroughly. I never felt rushed or treated like another number. Jasmin helped me out my whole way through and even hooked me up with a couple pairs of glasses through my insurance. This is my only eye doctor and place I'll order glasses from here on out.

I had my initial eye examination with Dr. Shields recently. I thought she was humble, genuine, kind…read moreand incredibly thorough with the testing procedures she completed on my eyes. Dr. Shields explained all of the results of my examinations to me in terms that I could understand. I wear reading glasses every day for work as I'm constantly in front of a computer screen, so my eyes tend to get very irritated and dry by the end of the day. She offered me a coupon for an over-the-counter eye-drop solution that I'm using daily now. I was able to pick out a new eyeglass frame, too. Her members of staff were very warm, patient and friendly as well.

We have been coming here for many years (30 years), the Doctor is very knowledgeable and they have…read morea professional staff, Dr. Silverman and Laura are like family. This office has multitudes of eyeglass frames and use only the latest technology to check your vision and eye prescription.

My insurance is taken here! I'm impressed with my optometrist, he seems young and new to the…read morepractice but very knowledgeable, encouraged me to ask any and all questions I may have about my eye health. The office has been here pretty long, it's nice and pleasant to wait in, the staff is friendly and gets you in the system as soon as you come in. There are only a few pages to fill out as a new patient and very little hassle to deal with. They then take you back and check your eye pressure and pupillary distance. Once they're done they walk you into one of the empty rooms with all the equipments. You're going to get either one of the optometrists and they're both equally great I've heard, and since I have already personally experienced with one I definitely recommend it for others to come and get your eyes checked! Once a year folks, don't be afraid, your eyes are worth it

Great Doctor, great nurses, very happy with procedure. This surgical center runs like a clock and…read moreDr.O and his team are amazing. Would recommend them to anyone.

Everybody at the clinic was professional and highly organized. I was treated with respect and all…read moremy questions were answered. They explained everything they were going to do before they did it. Last thing I remembered was being rolled int the OR then I was waking up. I am extremely amazed at the clarity in my right eye. I would recommend Dr. O and his staff to anyone.

Was recommended by another business that couldn't help in my situation. But Brandi was great ! She…read morefound a nice frame we ordered and should be here in a few weeks. Then she was able to do what 3 other places tried and failed, she adjusted an old pair of glasses so they are wearable now. Thanks Brandi will see you in a few weeks.

I want to say they are normally pretty good but if you call like 5:30 they leave you on hold for…read moreover 15 mins and hung up on you and then don't answer their phones.

I had a great experience at Lancaster Optometry. From the moment I walked in, everyone made me feel…read morewelcome and comfortable. The staff was friendly, efficient, and professional, and the doctor took the time to thoroughly explain my eye exam and answer all of my questions without making me feel rushed. It's hard to find a place where you genuinely feel like they care about their patients, but that's exactly how I felt here. The entire process was smooth, and I left feeling confident that I received excellent care. I highly recommend Lancaster Optometry to anyone looking for an eye doctor who is knowledgeable, honest, and truly puts their patients first. I'll definitely be coming back for my future eye exam.

I couldn't have been happier with the service I received at Lancaster Optometry. Every member of…read morethe staff was pleasant, professional, knowledgeable, friendly, and accommodating. The facilities equipment was all modern up-to-date state of the art. The doctor took plenty of time to explain all the nuances during the procedure. The waiting room was clean, up-to-date and very comfortable. A top-notch professional facility expertly maintained and professionally staffed

Very pleasant staff & dr is very efficient! Place is very clean & smells good! Professional…read moreatmosphere. No long waiting time!

love the office manager!! Took care of me! my concerns were heard and I will def be back!!read more

I ordered a replacement pair of glasses on May 18, 2026. I called twice to check whether they were…read moreready for pickup, but when I called again on June 25, 2026, I was told that the lab had not received the frame. As of today, July 2, 2026, I am still waiting for an update. The fact that it has taken this long and the glasses are still not ready says a lot about the level of professionalism and communication throughout this process. I understand that delays can happen, but I would have appreciated better follow-up and more accurate information regarding the status of my child's glasses. I will leave this review for now and provide another update once my child's eyeglasses have been received.

Super excited to be getting my glasses they are fast easy and with the writing insurance you can…read moreget in and out if you have Blue Cross Blue Shield PPO run don't walk