The only Thing is it doesn't have a website so that you can browse thru the store and see what is…read moreavailable without walking all over the store as I am handicap

David was great! He was attentive and answered all questions that we had. I've been in the store…read moretwice this week and he greeted me immediately both times. They had a good selection of furniture and great prices. I definitely recommend this store and David!

Friendly staff, Great prices! Bedmatch matches you to the perfect bed! I love my mattress!read more

Thanks to Matt for making everything so quick and easy! I was in and out with a new guest bedroom…read moresetup in 15 minutes! Matt even loaded everything into my car and secured everything himself. I paid cash and it was a breeze. I love doing business here!

We found a comfy mattress for each family member. The prices are fair and you can get a discount as…read morea LU student. Friendly and helpful team!

i bought a mattress cover from this store and returned it in october. I have yet to see my refund…read moreand its february . something is wrong with this picture. I have contacted them and have had no response . will never shop there again

I purchased a new mattress from Marshall's a year ago and this has been a great mattress. It was…read moremy first adjustable bed and I have been very impressed by how well it has held up. After a year, it looks as good as when I bought it and not the slightest bit of sagging. The staff are great and very helpful!

The staff really took care of us and walked us through selecting our new bed. Asked questions and…read moremade us feel valued.

Don't buy a lift chair from them unless you can be without it for a week or so before anyone comes…read moreto look at maybe repairing it or have to take more time to order parts and put you back on their repair list to have the work completed. A critical piece of furniture such as a lift chair should be a priority. People don't normally buy a lift chair unless they have a physical need for it.

Called to check status of order and sales man told me my mattresses had arrived and couches had…read moreshipped from factory. 2 weeks later I called to find out where couches are and was told that the couches just shipped from factory. I was told that 2 weeks ago. I will never buy another piece of furniture from them, did they sell my couches and order more? Poor communication don't tell a customer they shipped when they didn't.

Great store! Love the store manager Jennifer! She got us the perfect mattress in our budget! Highly…read morerecommend!

When I walked in with an ankle boot and cane from an injury, the associate met me in front and…read moreasked a few questions about my needs and budget. She walked me directly to three mattress sets which were all perfect. After laying back on each one and making my selection, she made the purchase transaction go smoothly and we set a delivery date. From other comments, I wonder if the local mattress companies hire third parties for delivery but mine went smoothly. They brought it in the house, set it up an took away the packing materials. That bed was for my furnished apt set up for traveling professionals. My tenant said it was the best night's sleep he'd had in a long time. Affordable and easy. I'm truly impressed and am heading there this afternoon again to get a mattress for myself!

My husband and I bought both of our desks and my desk chair from the Ashley Furniture Store in…read moreRoanoke, Virginia. We have had problems with both desks and they are yet to be repaired. I have a lighting problem and some other structural issues. My husband's desk is warped. We do have an appointment with Murphy's on November 12, 2024. This is the second trip from Murphy's, as they had to order parts for each desk. I feel this has been way too long, as this furniture was purchased in the early Spring. s My second issue. About a week and half ago we purchased 4 pillows and two lamps from the store in Lynchburg. Our sales person was Cory Reyna. At that time, he didn't show us around, or really help us look for the lamps. I was the one that found both the lamps and the sofa pillows for our previously purchased furniture at another furniture store. The pillows were delivered late last week, on Thursday or Friday. He told us then that we had a month to return anything we might not be happy with. Today we returned two of the sofa pillows, as the sofa is not big enough for 4 huge pillows. He told us he would take care of a refund and that someone would call us on Tuesday, October 29. I gave him the pillows and asked him for some type of receipt that he had the pillows. He threw them at me and told me to keep them, and that we would hear from someone on Tuesday. This is not acceptable customer service. Thank you, Lynn Meredith, 1127 Marie Drive, Huddleston, VA 24104 (540-520-1292)

Do not give these lying people your business!!! I went into…read morethe store and made an order mid-July. Mind you my husband and I moved here out of state and have NO furniture. The salesman told us that it would be delivered in 2 weeks. Guess how long I have waited??? 6 weeks!! and they still continue to tell me I have to wait another three weeks because "a piece is missing." They have terrible communication because one of the employees told me the missing piece arrived on August 8th. The workers continue to give me and my husband the run around and we see no end in sight. We are now trying to cancel this order of over $4,000. At this point this store needs to either be shut down or get new staff that can communicate better. Let's see if I can get out of this horrible business deal. I will be taking my business to a company that can communicate and respect their customers.