Despite saying they "are accepting new patients", their nearest appointment is in…read more2026...Considering this is October, I would say they actually ARE NOT taking patients. Don't waste your time.

Always take good care of my dog and staff is wonderful to deal with. We switched when our vet…read moreclosed and have been going here for a couple years now and we are happy.

Compassionate, caring and loving. They have need our vet choice for a number of years. They are top…read morerated in my book.

I called this office last week when my dog was having an emergency medical issue. His normal vet,…read moreDr Sheri at Conway Vet was out having emergency surgery so I reached out to other local clinics. Understandably, like many area businesses, they are overwhelmed and cannot take new clients. What is not understandable is why the person who answered the phone was so rude. She actually went out of her way to be rude and condescending. I have no doubt it must get annoying to have to tell people countless times a day that you are not accepting new patients, but perhaps mention that on the recorded message. You don't have to be kind but when someone is trying to get help for their best friend who is having frightening symptoms, you should really skip the whole being a jerk thing. I was able to find another vet and he got great care and is doing well now. I'm glad we were able to find another clinic because I would have taken him to this place despite the rudeness if they had been willing to see him, I was that desperate to get him help, but outside of a medical emergency, I would never want to place his care and well being in the hands of people like this. Imagine getting the honor and privilege to work with and care for animals all day and somehow still manage to be a horrible and miserable human.

Dr Kate and her staff are amazing. Our pups enjoy their visits. The pups are greeted with smiles…read moreand excitement when they arrive. Compassion and care from the start of the visit until you walk out the door. They have eagerly responded to questions and concerns rather it is routine care or an emergent situation. They treat my fur babies as part of their family. Thank you Dr Kate and team.

Signed off that a new puppy was free of external and internal parasites for a breeder, but I found…read moreout my puppy was never actually tested.

Went there they came to the door and told me I had to go back and call while I'm standing there…read morewith tears running down my face. When I got to talk to the intake worker she was cold and rude. I told her my cat had diarrhea and her response "oh your here for euthanasia" I replied NO The vet I spoke with was very patient and kind..however about $700 dollars I was told my cat had cancer I said how long, a month a week he said not even! When my husband went to pay the bill the woman acted put out and rude. I cried for a few weeks everyone I held her...it's been 2 years Do not recommend!!!!

If you are in a situation where you are struggling financially, do not attempt to receive services…read morefrom this business. Cold hearted, money driven - they are not there to help everyone, just those with loads of $$$. My dog had a puncture wound from running in the woods - an 8in long scrape with a very deep 1.5in puncture wound right in the middle of the scrape. The puncture itself was at an angle, and beyond anything I have ever treated on a dog. It was located on his chest extending down to his ribs. He was bleeding, and needed stitches. After almost 3 hours (a 40+ minute wait in the parking lot plus the 2+ hours they had him) I received a call about his status. He had not been evaluated because "he didn't like them very much" (snippy from the fear and the pain he was in). They placed him in a kennel, did not muzzle him, did not look at his wound, and provided no treatment. YET, the call was to discuss how I was going to pay (estimated between $900 and $1900). When I explained I could not pay anything near that in full, he was refused any treatment. The most disheartening piece of this whole thing is that they already knew this before I brought him in. I called ahead driving from about an hour away. I told them what happened, my concerns, that he would likely be snippy because he is pain so please muzzle him, as well as the fact that I would only be able to pay the $185 emergency fee, and need to do a payment plan for the rest. If that was not an option, then why even take him? I could have treated it myself sooner, or attempted to find someone or somewhere else where he could receive care. The demeanour of the entire staff shifted the moment they realized I was not going to be able to pay. I was treated as a second class citizen, and forced to sign an AMA stating I consented to the refusal of care - which I did not, I just had no other choice. They delayed his care by 4 hours for something that could have been life threatening. There was no "bedside manner" - they even had the nerve to rub salt in the wound and say "hey, its not because we don't care." They don't care - not about anything but money. They offered no options, no help, and no treatment. My dog could have died - I have never been so disappointed with an establishment or its staff. I used them before for my other dog, but was financially stable at that time and had no issue. To have experienced such a drastically different response, SOLELY because of money, is inexcusable. I was lucky enough to get him into his regular vet 2 days later, and get him the proper treatment, antibiotics etc, for $160 - and after sharing with them my experience at LAVES, they too were in disbelief. "If you care, you would do something" - I couldn't agree more. For all you fortunate souls who are not in a situation of financial struggle - disregard this review. It serves not to slam the establishment, but to warn those who may be in similar shoes, so they do not have to go through what I just did.

Great staff who worked me into their schedule as a new patient in 4 days. Very friendly and caring…read morewith supportive follow up

This place is simply the best. Everyone has been incredibly nice. The doctors with whom we have…read moreworked have been very professional, all while very personal and taking a great deal of time. The online resources and website are excellent. Very large waiting room with good separation.

Really great person. Very skilled and conscientious. Came from one emergency to my emergency as…read morefast as fast could be. Stopped my horse from Choking. Stopped his pain and followed up to make sure he was ok. Hard to find good hearted and available vets.

Awesome service! Extremely professional, thorough and knowledgeable veterinarian. Always there when…read moreyou need her; totally reliable. She has years of experience and remains on top of her field through constant research and updates. And of course, she really cares about our animals' health and well-being. Check out her handouts available on her website. You can't go wrong with Dr. Cornwall!

Danville animal hospital is wonderful, everyone there is so caring. Dr Whitney is AWSOME!! I bring…read moremy two dogs there. I have other vets much closer to me but I am wiling to travel to Danville. I can not say enough good things about this place and everyone who works there.

We had a good experience here. They made time to see my pet the next day, since I was afraid it was…read moresomething serious. They were very understanding with all of my questions. They were very quick with the exam and diagnosis. The folks here seem very kind and patient, which is really nice when you need a vet.

I already wrote a review on their website and it disappeared…read more I didn't want to write this review but I feel it's important for people who love their pets. We brought our seventeen year old papillon for two days last weekend to Karla's Pet Rendezvous. Our first impression was great. They were very friendly and they said they were waiting for us. Someone took our dog right away and said she would be with her. The woman at the desk received our dog's bag and started taking notes of everything we needed with respect to feeding our dog. We gave her a new bag of very special food and explained how to serve it. We told her also that we left a can of food, only in case of need. She was saying yes to everything. I wonder if she actually wrote it down. Two days later we returned for our dog. We were very concerned to find out if she ate well. She usually doesn't eat well when we are not around and that's why we brought in the special food. To our surprise, they said she ate well. We also asked if she was taken out to the bathroom recently. She said about an hour ago. Our dog was crying from the moment she saw us, which was also unusual but we thought she really missed us. We left, thinking everything was fine. We took her outside and she peed immediately for a long time. She doesn't do this unless she hasn't been out for hours. I was already disappointed but I didn't say anything and left. Our dog kept crying in the car, which it's also strange. I gave her a treat and she devoured it. And wanted more. I told my husband, our dog seems very hungry which it's very unusual since it was about 3 in the afternoon and she doesn't eat dinner until after 6. We stopped to feed her. The first thing we found was the bag of the special foods that was not even open. We served it immediately and our dog was really starving. They didn't even opened it! We found the can food that was open and they used only a little bit. We were so upset. Our dog ate and stopped crying. The next day I called the pet boarding place and they dismissed me. They said it was an accident. I felt really bad to have left my dog in such bad care. I do not recommend this place at all.

Boarded my dog, the dog was happy and healthy when I picked him. The dog also has been in for…read moregrooming and toenails, highly recommend

Have been coming here for YEARS! My latest dog is now 7, and VERY anxious. 9 out of 10 of my…read morevisits have been great. they have been very creative in how they examine her, (outside, one distracts her while the other tech gives the shot from behind and between my legs, look in her ears while she hides behind me on the bench, etc)and very respectful of my feelings as her "mom". The only exception was during covid, when they simply pulled her away with a struggle without pausing to help her settle. since then, it has been MUCH better!!!

Sadly, when the owner sold this practice, it was purchased by one of the massive corporations that…read moreare buying up small veterinary businesses all over the country (NPR had a great series on this). The quality has plummeted, the new systems and computer 'upgrades' are horrible, the good docs are all retiring, and with the exception of one or two of the original employees, the new staff is all business (read: unfriendly). Our animals don't like going there anymore -- the old staff knew their names, talked to them, etc. I get the distinct impression the woman at the front desk doesn't even LIKE dogs. The prices have skyrocketed -- to the point of being outrageous. There is such a (vet) staff shortage they are no longer open Saturdays. Good luck even getting an appointment.

Best vets in the area. The gentle, caring & professional way they handle the pet is comforting &…read morereassuring. Their understanding & kindness toward the pet parent are unmatched. A decade of helping me through each stage of my two cat's lives has been exceptional. The entire staff just wonderful.

Newbury Veterinary Clinic took care of our dog for 9 years. Exceptional care by a great staff…read more Dr. Cook is very personable and caring. She has always helped us make wise decisions for our dog. Our dog had succumbed to cancer this last week, and we feel lucky to have been blessed both with our dog and the care she received from Newbury Vet. Clinic. All the happiness and love our dog shared with us was in part because of The staff at the clinic. Thank you! We recommend them 110%