Compassionate, caring and loving. They have need our vet choice for a number of years. They are top…read morerated in my book.

I called this office last week when my dog was having an emergency medical issue. His normal vet,…read moreDr Sheri at Conway Vet was out having emergency surgery so I reached out to other local clinics. Understandably, like many area businesses, they are overwhelmed and cannot take new clients. What is not understandable is why the person who answered the phone was so rude. She actually went out of her way to be rude and condescending. I have no doubt it must get annoying to have to tell people countless times a day that you are not accepting new patients, but perhaps mention that on the recorded message. You don't have to be kind but when someone is trying to get help for their best friend who is having frightening symptoms, you should really skip the whole being a jerk thing. I was able to find another vet and he got great care and is doing well now. I'm glad we were able to find another clinic because I would have taken him to this place despite the rudeness if they had been willing to see him, I was that desperate to get him help, but outside of a medical emergency, I would never want to place his care and well being in the hands of people like this. Imagine getting the honor and privilege to work with and care for animals all day and somehow still manage to be a horrible and miserable human.

These guys are wonderful! I was so impressed by my interactions with the staff…read more My pet was recently diagnosed with Lyme disease, most likely from our time living in Maine. The vets were we currently live have no experience with Lyme and no idea how to treat it other than online protocols. In trying to find better information I called Fryeburg Veterinary Hospital. Over the next several days their vet technicians and veterinarians spent a good deal of time with me on the phone. They gave me a lot of great information, resources and specific recommendations based on my dog's lab work. They went above and beyond for my family and our dog!

I tried to bring my two cats to fryeburg and I was over 10 minutes late with a very sick cat in the…read morecar and another one with diarrhea all over my car and they would not take me they refused!!!!

The staff at Conway Veterinary Hospital is exceptional. We bring all three of our dogs to the…read morepractice. Recently, our 14.5-year-old Maltizu became suddenly ill, and they were able to see her on short notice. Dr. White's diagnosis was spot on, and we were able to bring her to the emergency hospital in Scarborough for surgery. Dr. White and the team saved her life! Dr. White explained the diagnosis in detail and in a way that was easy to understand. We will be forever grateful. Their care and compassion are evident, and I am delighted to be a client.

Dr Sheri and her team have always been there for me. Living in North Conway we get a lot of…read morevisitors in the summer, fall leaf season, and winter skiers. I think people from out of town don't realize that this is a small practice with one Vet who can only do so much. They are not offering night time emergencies, and daytime depends on availability. In the negative reviews here, the people are from out of town AAND had an emergency. This is the North country and we don't have the range of services people expect further south. We ourselves usually have to drive to Portland for a 24 hr larger vet that is set up to handle emergencies, especially at night.

Dr. Brown is, without a doubt, the most amazing vet I have ever brought my pets to. She spends a…read moresignificant time with each pet, you can tell that she really cares about their well-being. I wouldn't hesitate to recommend

Dr Brown was amazing, very responsive to initial email and came out to the house and spent time…read moredoing a thorough exam and ultrasound on our senior dog who has a mass on her bladder. Went over various possible options with us and dispensed some meds to help her in the meantime while we decide about further treatment.

My family brought our dog here in an emergency situation because he was passing blood. We were…read morealready very anxious since we had lost another dog just a few months ago. Unfortunately, instead of compassion, we were met with rudeness and judgment. The staff member we spoke with was dismissive, belittling, and even brought up our recently deceased dog in a very insensitive tone. On top of that, she made a remark along the lines of "I don't know how people can have dogs when they can't pay for their vet bill," which was incredibly hurtful and unprofessional. Emergencies happen, and families deserve empathy not criticism when they're trying to care for a beloved pet. Most of the staff here were kind and professional, but unfortunately our experience was ruined by the receptionist. we were met with insensitivity and judgment, which made an already difficult situation so much harder. I'm deeply disappointed by the lack of compassion shown during such a stressful time. Pet owners go to the vet hoping for help and kindness, not to be shamed.

2 major mistakes happened to me at the Sacopee Vet. In Cornish ME. 1st. Was told all organs r…read moreworking good even thu I told them he had a heart murmur. So I went with dental surgery/removal. A few months later he is diagnosed with severe heart disease 2nd mistake was his medicine care. After being on 3 different kinds heart medicine for months. The Dr. Called and said stop giving 2 of 3 meds and I'll see him next week. I told her I thought it was a bad idea. He died a few days later. So much inexperience, cost me my baby his last summer. So sad

The staff are amazing, everyone! They know our animals and care for them as their own. The doctors…read moreand assistances are outstanding and have cried with us in that decision making time all pet owners endure.

The medical work done was good. It's the prices that seem ridiculously high. $612 for a…read morepre-surgery visit + dental & 1 tooth extracted.

4.5 stars- Our Bernese Mountain dog was acting lethargic and began throwing up; Our local vet was…read moreclosed for a number of days so we headed here. The operation opens at 3PM and performs triage- we were warned that even if the vet was working on our dog and a pet came in hit by a vehicle, our dog would come second. We arrived at 3 PM and were #5 in the queue but when the doc focused on our pet, she did a thorough evaluation and performed X-rays, ultrasound and blood work. We picked our burner up 7 hours later.You pay a premium for their services but after a couple of days, our burner is responding nicely and is nearly herself again. I recommend their services in a crisis situation but be prepared to pay a premium.

Review Title: Cruel, malicious behavior from veterinarian during emergency euthanasiaI am writing…read morethis to warn pet parents in the North Country. I had spent months trying to find a regular vet for my 18-month-old kitten, Willow. Her only symptom was a poor appetite--at home, she was still cuddling by my side every night, jumping in her favorite windows, and watching birds. When she suddenly declined, I rushed her to Littleton Area Veterinary Urgent Care.The attending veterinarian (identified verbally by the clinic as Dr. Bador) told me Willow was incredibly sick and gave two choices: spend $4,800 just to stabilize her for a 2-hour transport to a hospitalization facility with no guarantees, or euthanize her. Heartbroken, I made the agonizing choice to let her go.As the vet was actively injecting the medication to stop my baby's heart, the atmosphere became tense, and I quietly commented to the vet that she had no compassion. She snapped back, stating: "I don't have compassion for people who bring their animals in in this condition."I was stunned, heartbroken, and completely traumatized. This doctor chose the exact moment my kitten was dying to intentionally inflict emotional cruelty and guilt on me. They ruined my final moments with my baby. If you expect basic human decency and empathy during a worst-case scenario, do not bring your pet here.

My animals have been seen here for over a decade. Loss of veterinarians and staff started to show…read morea few years ago. My particular veterinarian who I really liked has been of their game for a while. Im being vague on purpose but my beautiful 2 year old boy died due to carelessness one week ago. I had a bad feeling going in knowing that my vet was just not paying attention to my concerns about his previous sensitivity to anesthesia. I don't think the technician had adequate experience. He died after receiving excessive anesthesia and a poor resuscitation effort. I don't think the Kindness animal Hospital staff is properly trained to manage a code situation. I was provided no explanation. The surgeon or tech did not meet me when I arrived to pick up his body. It has been a week since his death and no one from the office has had the decency to call me to review this tragedy or see how I was doing. If this was a two year old child there would be repercussions, an investigation. But careless veterinarians get away with murder and no one knows or cares. I used to speak highly of this animal hospital. I can't anymore. Do your best to find another place to take care of your animal family.

We can't state enough how pleased we've been every time we've had to take Jelly to you and…read moreyesterday was no exception. Each and everyone's empathetic and graceful help yesterday in her passing was above and beyond and beyond that again. Thank you, Paul and Gloria

A friend's dog was staying with me for a week and I knew a leash coupler was in order because two…read moredogs would tangle ME during walks. Lupine's 24" leash coupler was exactly what I needed, it was shipped the next business day and I received it two days later. Walks are pleasant, I am not tangled up AND I have a free hand!! Excellent ordering and product experience, thank you Lupine! Woof!

Zero communication from Lupine after U.S.P.S. Priority Mail shipping to their P.O. Box, (1) 1" x 6'…read moreBasic Red Leash over "fraying" issues. I sent it back to them for inspection, as well as an explanation. Whether that "cheap" single ply nylon piece of "garbage" is replaced as per their "lifetime" guarantee, or not, at this point I don't even care. I have already replaced it with a "heavy-duty" two ply nylon dog leash manufactured by Coastal, and I haven't looked back since. I have been a loyal Lupine repeat customer for decades, and have returned over that period of time maybe (2) leashes due to factory defects. Their current abysmal lack of communication is the sole reason why I am now switching brands. Their "lifetime" guarantee is a farce, and nothing but a marketing ploy.

Not so helpful! called to try to get an appointment for my senior dog as soon as possible and they…read moreare booking out 6 weeks. This is un compassionate care and I wouldn't let them clip my dogs nails. I am a new resident of Wolfeboro, but I will drive 3 hours back to MA for veterinary care. Unbelievable

My husband and I have been taking our three golden retrievers to this veterinary clinic since we…read moremoved to the area last March. It's a beautiful office, the vets are well qualified and the staff has almost always been courteous, professional and upbeat. That changed yesterday. Several weeks ago we booked an appointment for annual check-ups/shots for all three dogs. We showed up for the appointment on time. The clinic was running behind considerably, by almost 30 minutes. Things happen, and docs get backed up. I understand that. A heads up call would have been nice, though. As we were waiting in the parking lot, my husband needed to use the restroom. Most adults can hold it. He can't. He's a 3x cancer survivor (sarcoma). His chemo treatment has left him unable to hold it. After sitting in the car in anguish, he politely knocked on the clinic door fully masked, told her he was fully vaccinated and asked if he could use the restroom. The woman with the blue hair (sorry, I don't know her name) answered the door and flat out told him no. Keep in mind that we're paying customers. Yesterday's vet visit likely would have cost us somewhere in the neighborhood of $600 based on our experience with other visits to this clinic. So, we drove down to the nearest Port-o-John so my husband could relieve himself. Meanwhile, I called the clinic and got blue hair lady on the phone. I was calm and pointed, making it clear that we would be taking our business elsewhere because of her lack of compassion for another human being. I wanted this to be a teaching moment for her. I explained my husband's cancer situation, and she said that she would have let him use the restroom if he had told her about his illness. I was aghast that a paying customer and fellow human being was expected to bare his soul to a stranger for some basic humanity. Not sure if she knows a lot of men, but most aren't exactly the soul baring types. Blue haired lady started to cry. She told me she was shaking. Truly, my intention wasn't to make her cry. It was to educate her on her profound ignorance and let her know she had lost a customer. I recognize that this country is a cesspool for inhumanity and narcissism right now. But, one has to wonder if they want their beloved pets being cared for by someone who displays such mean, judgmental and shortsighted behavior to another human being. I got a glimpse into who that person is, and I don't trust her to care for my pups. The beauty of capitalism is that I can take my business somewhere else. I'll not reward rudeness with my hard-earned dollar. There are plenty of qualified vets in the world whose staffs are considerate of both people and pets. **UPDATE** One of the docs left my husband a message. So disappointing and unproductive, claiming I "berated" her employee and hiding behind her Covid protocol. Typical clinician who hasn't a clue about how to run a customer-facing business and doesn't care about people. Why would I trust this person with my pups? Reaffirms our decision to not return to this clinic. Clearly, the management only empowers bad behavior from its employee.