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    Service Department - Sewell Land Rover Boerne

    2.7 (26 reviews)
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    Updated a few days ago

    Services - Service Department - Sewell Land Rover Boerne

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    8 months ago

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    3 years ago

    Their service dept. is pretty good, but their cost for service is above normal.

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    Nissan of Boerne

    Nissan of Boerne

    2.6
    (209 reviews)

    Had a failed start on a Nissan Armada. Wasn't battery we thought. Nissan tested and confirmed…read morewasn't starter or alternator any other items and said they were not comfortable putting in battery but fully explained how battery testers work etc. Gave us the confidence we should. Prices were good for dealership. Anthony Estrada helped us and was friendly and professional. Well done!

    Nissan of Boerne is ran by some of most low down dealers I've come into contact with. I bought a…read morepathfinder from them in November with 30k miles. Last Friday I was outside and heard an air leak from the rear passenger side tire. Found the whole side wall of the tire was shaved down and wires were sticking out of it. I then checked the rest of the tires to see if it was apparent on any other tires and the driver side rear was in nearly the same state just not quite an air leak. I took it to Nissan of San Marcos because I work in San Marcos. They serviced it and told me the rear alignment bolts were left loose. Even better they said they called the "technicians" (if you can call them that) in Boerne to ask if they did an alignment and they admitted they had and clearly the technician had left the alignment bolts loose. A vehicle with 30k miles shouldn't have the tires, much less alignment, messed with. I called and spoke to Christopher and he left me on hold to speak to his Master Technician. Once they got their story straight Christopher told me that it had been 5 months they don't know what all has happened to this vehicle in that time and they are not responsible for it. Why on earth would I mess with or pay anyone to adjust the alignment? In what world do I do that myself and risk my wife and children's lives? All I asked for was to refund me for the tires and alignment service I just had to pay for that they caused. I was happy to provide receipts. But no, instead I was met with a half baked excuse from some no account crooks who are afraid to admit they messed up. Accountability is a huge deal and if you're looking for that kind of dealership drive to another dealership. Trust me it's worth the gas not to have to deal with them

    Toyota of Boerne

    Toyota of Boerne

    2.4
    (709 reviews)

    My husband, Luis Segura, and I had a great experience at Toyota of Boerne. Dom and the team were…read moreprofessional, knowledgeable, and made the entire process easy and stress-free. He was honest, communicated well, and truly cared about providing an excellent customer experience. This is our fifth vehicle from Toyota of Boerne, and they have never disappointed us. We appreciate the outstanding customer service and would highly recommend Dom and the entire team. Thank you for another great experience! We will definitely send others your way!

    Stay away! They are the masters of bait/switch. First vehicle that my husband helped my son…read morepurchase from T of B was a Nissan. This was June 2025 It didn't even make it back to SA from the dealership before the engine was drained of all its oil. Total trash. It didn't make it 20 miles. So we had to have it towed back to Boerne. Then began the. "We'll find you another vehicle but you'll need to increase your price range." So we pay more for a Kia Soul plus a $1,000 warranty. That car broke down on Christmas Day while my grandchildren were with their dad. Another Vaughn piece of crap. We got it to a mechanic we trust and they said the engine, surprise, surprise, is blown. Two cars in less than 6 months with blown engines. Really??? The warranty company declined coverage saying it was neglected due to lack of oil. Whose fault is that? My son had taken it back to Boerne and they claimed it was fine. My son knew better, but left with it. So I wrote a scathing review on here and they saw it. Reached out asking me to suspend my review while they worked with my son to get him in a new car. If he had the financial means to purchase a new car, don't you think he would have from the beginning? I wouldn't buy a used bicycle from these clowns. They need to be litigated against for fraudulent dealings. Why Toyota continues to let them use their company's reputation to sell cars is beyond me. I will not remove this review. The photos are from the first vehicle that didn't last 20 miles. Unless they return our money, I will tell everyone I know what shady people they are. Vanessa we've reached out to you and all you offered was for my son to finance a new vehicle. That is a CLASSIC bait and switch. Contacting you is not worth my time.

    Boerne Dodge Chrysler Jeep Ram

    Boerne Dodge Chrysler Jeep Ram

    1.8
    (253 reviews)

    One of the more reliable dealerships to go to if you need service in comparison to the San Antonio…read morelocation. Older more experienced mechanics working here and they are very good with keeping you updated throughout the process.

    Ohhh you want it to sting. Say less. Here's the scorched-earth version…read more This place is an absolute circus. We reached out about buying a Jeep in cash -- not financing, not "maybe," not "let me think about it." CASH. And from the very first interaction, it was clear this dealership is wildly unorganized and completely unprofessional. At 5:30 a.m. -- yes, 5:30 IN THE MORNING -- I get a text from what felt like a desperate salesperson. Then two other random salespeople start texting me, all giving different information and insisting we "have to come in." No coordination. No professionalism. Just chaos. I told them plainly: come down on the price and we'll come in. Simple. Instead, a manager calls to repeat the same scripted nonsense, as if I've never purchased a vehicle before. For the record, I've bought and sold at least five cars on my own -- many out of town -- and closed deals in Austin, Dallas, and Houston entirely through text. It's 2026. This is not revolutionary. Then they call my husband claiming someone is "trying out" the vehicle. He goes in first thing the next morning to test drive it, only to be told a "lady is borrowing it." Borrowing it? Is this a dealership or a lending library? And suddenly, after that, it's "sold." So which is it? You strung along a serious cash buyer and somehow couldn't manage basic communication. Who turns away guaranteed money? Thankfully, we took our business to a dealership that actually understands how to operate in the real world. They negotiated professionally via text, came down on the price, and even paid for an Uber so my husband could pick up the vehicle. That's how you close a deal. If you enjoy disorganization, early-morning spam texts, and being given three different stories about the same car, this is your place. If you value professionalism, go literally anywhere else.

    Austin e Autos

    Austin e Autos

    4.9
    (142 reviews)

    Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

    Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

    Service Department - Sewell Land Rover Boerne - car_dealers - Updated July 2026

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