Very Professional buying process - Thanks Danny Diaz. Explanation of all the features and options. Had a couple questions before the sale with service - thanks Cory Huggan and then a simple process with Finance going over all the details with Daniel Honnold. We could not be happier with our purchase process of our new Land Rover Defender. Such a wonderful experience. Love our new Defender and the support of Land Rover Tulsa. read more

This place is an absolute joke - from the salesman John who promised a reliable vehicle but actually sold us a HOOPTY, from the Parts guy who is either lying about what's wrong with the vehicle or doesn't know how to fix it, to the GM who washes his hands of any responsibility for the junk of a vehicle sold my husband and I claiming that when the vehicle breaks down is out of their hands - even though we had it less than a week before it had to be taken back. My husband and I drove to OKC from Tulsa to buy a 2020 RR Velar that they just received on their lot. It was a certified pre-owned vehicle that John promised passed all inspections. As soon as we drove it 70mph on the highway, the engine light came on. We bought the Velar outright in cash, no negotiating or haggling, as we trusted the word of RR Tulsa and salesman John. They drug their feet through the holidays to communicate with us what's wrong with the vehicles. We remained patient on more promises it would be done after the new year and that it was only sensor issues. They have now had the vehicle longer than we have owned it. They won't even call to communicate like real men, just sending texts to my husband with a "welp sorry". This is becoming a joke at this point and we are enraged. We have had better hospitality from a used car lot. Who would have known that a Range Rover Tulsa was going to sell us a LEMON!!! I will never recommend these a-holes or their POS vehicles to anyone else. Range Rover is a junkyard with caviar attitudes. read more

First contact with advisor was unsettling, took my car in for a manufacture defect, panels around the vehicle was peeling paint (my vehicle is a 2020) paint shouldn't be peeling on PANELS ONLY. Through out my contact with him he kept saying "LET ME SEE WHAT I CAN DO...... I NEED TO SUBMIT BUT DON'T GET ANGRY WITH US IF IT DOESN'T GET APPROVED........ when my appointment day arrived I was told it would take approximately 1-2 days almost 2 months go by I get a call saying my car is ready. I pick it up and totally my fault I didn't walk the passenger side, 3 hours later I notice that 2 panels on the passenger side wasn't replaced, I take it back to Land Rover and my advisor didn't even know it wasn't replaced.... He then says "DAMN IT! I FORGOT TO ORDER IT" now I have to wait 4 months for my next appointment. I drove a Mercedes all my life until recently I now drive a Land Rover. I have never had a bad experience with the service department at Jackie Cooper Mercedes. I guess everyone treats there customers differently. So sad......October came next appointment for my panels, that repair took almost 4 weeks to get done, they also had to replace my screen and center console panel, in the process of that they damaged the panel near the gear shift so they had to order the parts. Since replacing my screen I have encountered issues with my screen turning black and nothing worked. Next repair April 2023 they fix the screen again along with my key fob so all systems work together that service took 3 days yay! But now 3 days later my entire front end safety features don't work and my entire dash is flashing red safety measures needs to be taken. Not to mention 2 panels on my drivers side is pealing paint like the last ones they replaced and now I'm being told I'm out of my warranty so I have to pay to replace. My car is still in service. But out of all the issues I've encountered I have been very patient, kind and respectful to everyone I have spoken with, to have my cup holder cover go missing. Which they're replacing. read more

I'm from California and traveling back home. I previously had it serviced at a local dealership and was there almost 7 hours! It was night and day from the service I experienced here. I had a service alert come up and wanted to make sure nothing was wrong... so I chanced it and took it to the Tulsa dealership to see if they could take a look at it before heading home. Andy immediately came out to ask me what I needed! He true to reset the alert and was unsuccessful. He took it back and had it out within 5 minutes!!!! He assured me that nothing was wrong and we were on the road. Thank you so much for your professionalism and quick service. Sure wished your dealership was closer. read more

I visited Range Rover of Tulsa yesterday and was shocked as to how unprofessional and disinterested they are. I looked at all the vehicles on the showroom floor twice and my presence never acknowledged. I went and got my husband to show him a vehicle in the showroom floor and we were again never spoken to or acknowledged. I'm curious how they can stay in business when they have zero customer service skills. read more

EDIT, the salesman who sold me the car lied. Told me all 4 wheels had new tires. That was not true. I had a blowout on the highway after I believe 7k miles due to bad alignment, both front tires were worn to the wire. Went to the dealership and they replaced one tire and gave me an alignment, and I paid for the other tire. The dealership did their part to help make it right, the salesman is not recommended. read more

Land Rover Tulsa - Auto Repair Near Me - Tulsa, Oklahoma

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Purchased a used 2012 LR4 via the Internet site unseen. Had major issues with trucking companies that promised to pickup the car, after 3 weeks they never did so I flew out and drove it back to Portland Oregon. Car was perfect, exactly as described. Sales man Rupy was easy to work with and picked me up at the airport. They didn't pressure me to get the car off the lot when the trucking company failed. Great experience! read more

Everyone here was friendly. They smiled, they offered us something to drink, and brought a bucket of candy over to us so our kids could pick something out. They had a kid play area with kid chairs, a lowered tv, and coloring books. John helped us with our rover and spent one on one time to go over all the buttons and settings in the car with us. We didn't feel rushed through on learning the car. He answered all of our questions. After we were done with our purchase, he even offered us quarters for the turnpike for on the way back home.The finance manager also got us a decent rate. Good experience. read more

I called from out of town to check if a vehicle was still available. Talked to BJ in finance who assured me it was still available. He asked me to submit my credit application which I did immediately. Called me back quick saying it might be a little challenging but I had more than enough to put down and it was definitely possible and that he would submit my application to the banks. I was excited but after 2 days of no response, I called to find out he never submitted my application and they sold the vehicle the day I inquired about it. Idk. BJ may do 100 deals a day but those hard inquiries are HUGE to me and a phone call should of been made before I put my application in. Beware if your applying from out of town. If your local, go stand on your vehicle before they sell it to someone else and dont call you. read more

Great facility. The Land Rover brand sells itself. The 2013 RR and 2014 RR Sport models are classy and sophisticated to the eye. What maintains the business plan is the staff. When you come thru the door you are met with a warm and genuine hello from top to bottom general sales mgr Eric, sales-Rupe & John, service advisor-Curtis, technician-Kevin, service mgr-Craig, receptionist/cashier-Aleka; Parts-Dave; Pam and the rest of the staff. These folks treat you like family and are the reason that bring me back. read more

Land Rover Tulsa - Winner of the scavenger hunt-iPad mini 16. Lots of fun. Évoque is a fun car to drive. A lot of zip - Auto Repair Near Me - Tulsa, Oklahoma

If I could give them a zero star I would. This dealership was very unhelpful and rude. Spent 30 minutes outside in their lot and no salesman until we went back to the car. Salesmen are arrogant. Will not take the time to call you and let you know when a vehicle becomes available. Overall bad customer service. Will take our business to another dealership. I'd rather drive 2 hours or out of state than deal with them. read more

Wonderful Dealership! They sent me every single service record of my '11 Range Rover Full Size since it was new in 2010. They also made me feel comfortable when buying the car from someone besides them, they said, "I know that car it was a doctors' wife's car and it was in here for service every single time, and don't hesitate to buy it." So i did, and i couldn't be any happier !!! Will for sure be back for future business and service overall, oh and I should also mention that the day I bought it from "Overdrive Automotive Center" i had a problem where my car charger wouldn't work, took it across the street to Land Rover Tulsa and they swapped the fuse on their time and money. zero issues. read more

Land Rover Tulsa - Auto Repair Near Me - Tulsa, Oklahoma

After a bad experience with another Land Rover dealership, the people at Land Rover Tulsa went above and beyond to find, retrieve, and deliver the right Land Rover for me. During the Covid19 pandemic, they helped me do everything from my home (including financing) and delivered my vehicle to my home in Oklahoma City. The customer service was superb. I will purchase my next new Land Rover here too! Thank you Eric! read more

Bought a car from Jeff and received A++ service from the time we arrived at the dealership for the first time until we drove off the lot. Phenomenal customer service and look forward to doing business with these people in the future. They weren't pushy with their handling and answered all of my thousands of questions with respect and timeliness. read more

We were on the hunt today for a new car and of course my husband had to go here. He's always wanted a Range Rover. We test drove a few models and all we're very nice, they don't have a bad car on the lot. John helped us drive cars previously and so we went back to see him today. He was very helpful and knowledgeable about the car we decided on and went the extra mile setting up every aspect of the car to fit our needs. Needless to say my husband is thrilled with our new car! read more

I think Land Rover employees know that the cars do sell themselves, and they have little motivation to be very good salespeople or service advisors. I've had really disappointing experiences with the sales staff. Mostly just general laziness and no motivation to go out of their way to be helpful, despite the fact that we've bought several new cars from this dealership. I cringe every time I have to take the Range Rover in for service. Despite selling high end cars, this dealership has none of the usual bells and whistles of a typical luxury car service department. You will not get an email confirmation or reminder of your appointment. You will not get snacks in the waiting area. You will wait at least a week to get an appointment, no matter what the reason is for your visit. My biggest problem is that the service staff has absolutely no respect for my time. Every single time I have been in, they have over-promised when my car will be ready. Look--if it's going to take 3 hours to do the work, just tell me 3 hours--don't tell me 1.5 hrs and then act surprised when I show up after 2 hours. Recently I had a scheduled repair, which I was told would be so minor I should just wait on it and not even schedule a loaner car- less than an hour they said. Well, I was the only person sitting in that waiting room for 2 full hours before my car was ready. A couple of sales guys came over to get themselves coffee from the customer coffee bar and laughed to me about how incredibly cold it was in the waiting area. Sorry, not funny to me when I'm the one sitting there freezing for 2 hours. read more

I love this dealership they are so accommodating to all of their customers when I bring my Land Rover in for service Curtis is always so fast and very friendly I would recommend this place to anyone's service needs or any need for your Land Rover you always are treated with proper respect. read more

I can't comment on the sales department as I purchased my LR3 elsewhere. But my experience with the service department was by far the worst experience I've ever had in over 20 years of driving. I was treated very poorly by the staff whom went as far as yelling at me when my car was not fixed properly and I expressed disappointment. These guys don't know what customer service means. The experience has turned me off from the brand altogether and I'll stay away from Land Rover from now on. When you spend a lot of money on a car and for services related to it, you expect to be treated with respect. read more