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    Landa Eye Center

    4.3 (20 reviews)
    Closed Closed

    Services - Landa Eye Center

    Eye exams

    Eyewear fitting

    Retinal imaging

    Landa Eye Center Photos

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    Recommended Reviews - Landa Eye Center

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    5 months ago

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    24 days ago

    Got an appointment within a week of calling. Staff great, office clean and modern. Got a new pair of glasses and they came in on time.

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    9 months ago

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    9 months ago

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    2 years ago

    Business owner information

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    Landa E.

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    4 years ago

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    7 years ago

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    Landa E.

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    4 years ago

    Dr Kline took my detached retina eye and improved it 70%. I am grateful for her network of Physician experts.

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    6 years ago

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    Review Highlights - Landa Eye Center

    s. I was worried because dr Cline looked incredibly young but, decided a second opinion couldn't hur

    Mentioned in 5 reviews

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    MyEyeDr

    MyEyeDr

    3.2(28 reviews)
    2.3 mi

    I called my insurance company to find a provider under my insurance plan and they referred me here…read more I called them to verify that they take my insurance which they said yes. I went there for my exam and to get new glasses. After the exam the optician was helping me with my glasses. I have a high end frame (several of them that are in prime condition). I just wanted to replace the lenses. I have over 50 years of experience in the optical field from manufacturing to dispensing. The optician asked what I wanted. I explained that I wanted what I currently had. She responded with, let's get the most expensive and see what your insurance covers. I asked why and she said, why not? She could not justify wasting money on something I did not want or need. Then she said "your insurance doesn't cover any glasses." Well that is a crock. I had already called the insurance company and knew exactly what they cover! She gave me a price of over $1,000 dollars for a simple bifocal lens! This place is a scam! I left and took my prescription from the VA not the one from them because I had ZERO trust now. I filled it out of pocket at another optical company for 300 dollars! I called my insurance company and filed a complaint about this place. The only thing they care about is how much money they can get out of you.

    Dottie was so helpful with my contact lens issue today. Initially, she said there was nothing they…read morecould do but after I voiced some frustration (sorry Dottie and Krista), Dottie got on the phone and took care of my problem. She was able to order a replacement lens for my defective lens without me having to go through all the warranty red tape with the supplier. THANK YOU very much Dottie. I appreciate you!

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Visionworks - Inside

    Visionworks

    2.9(35 reviews)
    3.9 mi
    $$$

    This review is about the optometrist (Jolly Good) and not the glasses center. The optometrist…read morecenter makes it seem as though you are required to either take pictures of your eyes for $39 or have your eyes dilated for part of the exam. They will tell you without the pictures you will need to get dilated which will effect your vision for 6-8 hours. They fail to tell you that these are optional and not required making it seem like it is mandatory. They are trying to scam you out of money by making it seem you are required to get one or the other when you are not required to do either. Go to America's Best or somewhere else that is honest with their patients.

    I was immediately served and asked if she could look up my insurance. Great! I like quick service…read more She called my insurance to verify and I heard her say, "single vision." I corrected her to let her know my prescription is for progressive. (Why would you just assume single vision?) While I was looking at frames, I watched several customers come in to pick up glasses. The lack of personal attention they were given for fittings, etc. caused me to decide that unless the process was fabulous, I would not purchase my glasses here. Then, as she was finding out the cost, she asked, "What kind of progressives do you want?" My reply: " What do you mean?" "Well, these days there are different kinds of progressives." Me: "In what way?" "Well, the regular ones have a smaller field of vision." At no point did she show me an example or have a diagram... Anyway, my glasses were going to be $250 after my $250 allowance!

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    Visionworks
    Visionworks
    Visionworks

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    Eye Care New Braunfels - Older EOB from another service provider that shows both contact lens and routine exam that is covered 100%

    Eye Care New Braunfels

    4.3(9 reviews)
    3.9 mi

    Dr Lozano was pleasant and caring. She spent a lot of time making sure I understood everything I…read moreneeded to know regarding my contacts. Very thorough. Was seen on time, staff are also very pleasant. Insurance information was up front and much appreciated. Even adjusted my glasses that I did not purchase there.

    This is an updated post regarding the billing practices that are being performed by new Braunfels…read moreEyecare and the erroneous charges (approx $300) that my husband and I have been paying for the past few years that are covered services by our insurance. Currently, I have been a contact lens/eye glass wearer for over 20 years and have had the same insurance (BCBS FEP Blue Vision) since 2013. Since 2013 I have moved to five different states (Iowa, Illinois, West Virginia, Florida and Texas) and have seen several eye doctors within those states using my same blue cross blue shield FEP blue vision. My insurance normally covers all my exams (comprehensive vision and contact lens evaluation and fitting) free of charge without a co-pay. My first visit I was charged a contact lens fitting fee $70 which I thought was odd. When I enquired about it I was told it was due to the contact lenses that I got. Then my husband mentioned he was also assessed the same fee. Given that they took really good care of my husband I didn't think to question or look into it. The second exam came around and I was charged the same fee and I asked more questions about it and they were saying that my insurance will not pay for both the exam and contact lens exam/fitting. Third exam took place on 5/2/2024. Prior to my appointment I took a deep dive into my benefits and saw that it is a covered service. When I arrived I informed the front desk of this and they printed my benefits and they confirmed it showed $0. My vision exam was swift, no issues, and no changes in contact brands. I chose to use my benefits towards my glasses and paid out of pocket for contacts as my insurance will only pay for one or the other when it comes to materials. Yesterday 5/14/24 I received a call stating my glasses were ready for pick and that I owed $70 for the contact lens fitting. I called back and left a voicemail wanting additional justification for the fee. This morning I received a phone call and I explained the above mentioned and that I have never been charged such fees. The conversation ended up going south as Stephanie was cutting me off and said they billed the insurance and contacted them and it's not covered. I then logged in and began investigating all my EOB claims. You will see an older claim ( picture 1) done at another provider showing both contact lens and comprehensive exams and I owed $0.00. Then you will see my claim at NB Eyecare where the contact lens fee was never billed. I then contacted blue cross blue shield and spoke to a claims specialist who also agreed that per my benefits I should not be charged. BCBS then contacted new Braunfels Eyecare and had a three way conversation. Bcbs the informed there billing specialist that I am being charged for services that are 100% covered. The specialist had no clue and was faulting the system and said the box is greyed out. The bcbs representative then told her to contact the provider line for assistance but I should not be having to pay a fee for the covered service. I then went in and picked up my glasses and informed them that my husband and I will no longer be patients due to there unethical billing practices which is unfortunate as both my husband and I really liked the doctors and have always had a positive experience. But we will not be subject ourselves to being taken advantage of financially.

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    Eye Care New Braunfels - EOB that reflects never being billed for contact lens exam.

    EOB that reflects never being billed for contact lens exam.

    Eye Care New Braunfels - Merry Christmas

    Merry Christmas

    Eye Care New Braunfels

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    High5 Vision Development

    High5 Vision Development

    3.7(3 reviews)
    2.3 mi

    My son goes to a different optometrist office. He was referred here by her for vision therapy due…read moreto his results from his recent eye exam. I'm so happy high5 was recommended to us. We could not be happier with how things are going with our son's vision. He is only six years old and he has severe myopia, astigmatism, and extropia. After one month of coming here, his nearsightedness is completely gone and his astigmatism has gotten better. His prescription in his eyeglasses has also changed and is better than what it was when we first begin our program. The vision therapy program is costly, but so worth it! There is no price tag on what I would pay to make sure my son is getting elite care. That is what your child will get if he or she needs vision therapy. I recommend anyone bring their child here to see Dr. Nielsen and her team for any vision therapy needs.

    Absolute worst front office experience I've ever had…read more I came in today for a prescription correction appointment after my original prescription was written incorrectly. My appointment was at 11:15 a.m., and when I arrived, I was unfortunately on an extremely important phone call that had me repeatedly placed on hold until around 11:40. When they were ready to take me back, the woman at the front desk told me, "Whenever you're ready." I apologized and explained that I was dealing with a very important call and thought I could possibly continue the call while going back for the appointment. Instead of communicating that I may need to reschedule, she simply walked away and left me sitting there until I got off the phone. Once I finished the call, I asked how long the correction appointment would take because I had another appointment later that day and wanted to make sure I'd still make it. Her response was, "Girl, are you really asking me that right now?" accompanied by an incredibly rude expression and attitude. I was completely caught off guard and decided to leave. I later called back to explain that if someone had simply communicated with me while I was on hold, I would have gladly rescheduled. I fully understand that I wasn't ready for my appointment and take responsibility for that. However, there's a professional way to handle situations like this, and the way I was spoken to -- both in person and over the phone -- was completely unacceptable. I rarely leave reviews, but this experience was too unprofessional to ignore.

    Landa Eye Center - optometrists - Updated June 2026

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