An absolute godsend. Amazing, empathetic and responsive. Truly one of the kindest, most caring…read moremedical professionals I have ever met. Will never be able to thank him for his kindness and immediate attention in an emergency situation.

Dr Faulkner made an awkward surgery the best with his positive and friendly bedside manner. He has…read morea way of connecting and showing a caring approach to Health care! Great experience

Exceptional professionalism and patient advocacy…read more I want to recognize Christina at Valley Urologic Medical Group for her outstanding professionalism, guidance, and follow-through during what has been a very stressful medical situation. After weeks of conflicting information and delays related to an urgent biopsy authorization, Christina immediately recognized that something was wrong. She took the time to carefully review my situation, clearly explained what had not been done, and took full ownership of resolving it. She was empathetic, calm, and extremely professional throughout the entire interaction. What stood out most was her willingness to advocate for me as a patient. She didn't deflect responsibility or offer vague answers--she acted. She committed to addressing the issue promptly, followed up as promised, and even provided a direct way to stay in communication. In a healthcare environment where patients often feel lost or unheard, Christina made a meaningful difference. Her attention, accountability, and compassion restored my confidence during a difficult and emotional time. She is exactly the kind of professional patients hope to encounter, and Valley Urologic is fortunate to have her. Thank you, Christina, for truly caring and for doing the right thing.

this clinic is the absolute worst for communication! They continue billing insurance for test after…read moretest and then dont following through! I had to show up in person at their office numerous times without an appt because I couldn't get a phone call back in a timely fashion. Also the phone operator in charge of surgeries, Carrie, is the most unprofessional, condescending, and rude customer service representative ive ever experienced. She actually argued with me about what day it was, and then laughed without an apology when she realized she was wrong. Then said she tried to call me, but my phone was disconnected, which was a lie. They made my mom go through a test after test after test, And kept canceling her lithotripsy. Then after a year and a half of this nonesense , Dr Ilbeigi, saw my mom's health deteriorate due to the constant infections due to the kidney stone stuck in the ureter. He looked at me in my eyes and PROMISED me that he would take care of it. We had approval to have her procedure in hospital with all the safeguards that implies, and once again , a litany of lab work, blood tests, urine analysis, EKG, chest x-ray.... All the while my mom doesn't drive anymore, so I'm driving an hour away to take her to all these separate appointments. Only to be turned down once again 2 days prior and now asking for an GI test (MRI) which was done in the beginning and in her charts at Eisenhower and Loma Linda had they done their homework. I don't know how they get away with billing insurance for so many repetitive pre-op tests and never following through. They now operate under the name Palm Valley Urologic Medical Group. Do yourself or loved one a favor and Steer CLear!

Years ago, I had a kidney issue and didn't know any doctors here . Previously, I had kidney surgery…read moreback east with one of the top urologist. Dr. Walsh said that I need to be checked internally, I proceeded to tell him that I had a GYN that does that. He insisted that it needed to be done. He didn't even really check me, it was two seconds. I thought ihe was very unprofessional. I called the office the next day and complained,...a few days later I got a letter that he was dismissing me. The only reason why I'm saying this now is that I've heard from so many people, that have gone to him, that have complained.

Update #2 I was suddenly changed to another Dr. where I was able to speak to a receptionist right…read moreaway and make an appointment. Have no idea why, but Dr Walsh's office is impossible

We went to Dr. Bodon for our son's circumcision, and she was incredible. She took her time with us,…read moreanswered our questions, and made sure our little boy was comfortable throughout the procedure. She did such a great job numbing him that he actually slept through the entire thing. We are so grateful for how smooth and stress free the experience was. I would absolutely recommend her to any parents looking for a doctor for their baby boy's circumcision. The only feedback we had was with the office phone system. As others have mentioned in reviews, it can be very difficult to get through to someone by phone, and I even saw some people come in person just to schedule appointments. That said, once you are able to get in, the care and overall experience are excellent.

Dr. Bodon has been my doctor for many years, and I truly appreciate her knowledge, care, and the…read moreway she listens to her patients. She is the main reason I continue to come back, and I trust her medical judgment. That said, the front desk and overall follow-up still need improvement. While phone answering has gotten better compared to the past, there is still a lack of urgency. I left 2-3 voicemails regarding a culture I had done with Biocor and waited about two weeks without a callback. During that time, I called the office multiple times just trying to get an update. Eventually, I went in person, and suddenly the results were available and the prescription was sent to the pharmacy. Unfortunately, I had to go through my symptoms for over 9 days longer than necessary, which was very frustrating. Dr. Bodon herself is great, but better communication, follow-up, and urgency from the front desk and assistants would make a big difference in the overall patient experience.

Nothing but the best care and treatment. Dr. Schreiber and his staff are top notch. His facility…read moreand center is impecable. His staff is friendly.

I had an initial consultation today with Dr. David Schrieber. I doubt that I have ever had a more…read moreinformative visit with any doctor. He is passionate about what he does and tells you everything you should know about the options you have. His receptionist is just as good. While I was meeting with Dr. Schrieber she took the time to look up all my doctor's emails, addresses, and telephone numbers which I had so inadequately provided to her. Dr. Schrieber has created a video to give you even more information. If you have a prostate problem and you are concerned that it might be cancer, you must consider this expert in the treatment of your problem. Hopefully, your urologist would refer him to you, but I wouldn't count on it.

I saw Brian who was very thorough and took the time to answer all my questions. I have learned to…read moreadvocate for myself and he seemed to respect that. I will say the physical space def needs some TLC!

Absolutely the worst office staff ever! They never call you back! I find it very odd that the 1…read morestar reviews are very detailed and the 5 star reviews are glowing but vague. Obviously the 5 star reviews are planted to counteract ALL the 1 star reviews!!

I love CWI! I've done several services with Carol, Dr. Raj…read moreand Chaz. Carol does the best colon hydrotherapy. She made me feel really comfortable and my stomach felt amazing after we were finished. I've also got a B12 shot and Myers cocktail when I was under the weather with Dr. Raj. I will be doing my blood panel too so he can review my hormones. I went to Chaz also for my sciatica pain I've been having for over 6 years and one EPAT treatment helped me tremendously! I will definitely do more treatments! Over an amazing place with so many different services!

CWI has so many wonderful services!! Carol and Dr. Raj are so caring and I really felt comfortable…read morehere. I received numerous services like their colon hydrotherapy, Myers cocktail IV, pain management with their EPAt Shockwave Therapy and more! I would highly recommend this place for your wellness needs! The office is very clean too and it was easy to book my appointments.

Dr. Sanford is not only the most knowledgeable person when it comes to Kidney Stones Care his…read moreadvice and no nonsense approach when it came time for surgery put all my concerns to rest.

My husband has had an extremely positive experience with Dr. Sanford from day one. The nursing…read morestaff is very friendly and very competent (front desk could be friendlier) and the doctor is very welcoming, friendly, easy to talk with and eager to help. My husband was scheduled for surgery immediately and Dr. S was quite willing to work with our complicated schedule. He seems to genuinely care about his patients as he came to see us both prior to and after surgery. He is very caring and seemed genuinely pleased to give us good results.

Exceptional professionalism and patient advocacy…read more I want to recognize Christina at Valley Urologic Medical Group for her outstanding professionalism, guidance, and follow-through during what has been a very stressful medical situation. After weeks of conflicting information and delays related to an urgent biopsy authorization, Christina immediately recognized that something was wrong. She took the time to carefully review my situation, clearly explained what had not been done, and took full ownership of resolving it. She was empathetic, calm, and extremely professional throughout the entire interaction. What stood out most was her willingness to advocate for me as a patient. She didn't deflect responsibility or offer vague answers--she acted. She committed to addressing the issue promptly, followed up as promised, and even provided a direct way to stay in communication. In a healthcare environment where patients often feel lost or unheard, Christina made a meaningful difference. Her attention, accountability, and compassion restored my confidence during a difficult and emotional time. She is exactly the kind of professional patients hope to encounter, and Valley Urologic is fortunate to have her. Thank you, Christina, for truly caring and for doing the right thing.

My husband was scheduled to be examined by Dr Alexander as a urology contractor (there are not…read moresufficient numbers of specialty doctors and Urology is particularly needed here.) whereas we usually use the physicians at Eisenhower Medical Center, which is wonderful. He was seen in mid-February this year at the office of Dr. Alexander. The exam went ok (I did not sit in on the exam) and my husband told me he would be getting some lab tests before a kidney stone removal. We were hopeful that an appointment for surgery would be forthcoming. We got an email on February 23, from someone in Dr. Farshid Mirzae's office (a physician my husband did not see in the earlier visit) discussing various preop labs and EKG and X-rays. They were assigning us to varied lab offices and not Eisenhower facilities with several deadlines prior to surgery (this is by no means my biggest complaint) which is stated to be set for 4/14/26. So we had a go-round of multiple emails to insist we do testing via Eisenhower. Reports were very slow in being received by the primary referring physician at Eisenhower, so back to the telephone and emails I went. That in itself was a mere beesting compared to the rest of this circus to come. During the email escapade, I received an office report from the scheduler, but the name of Dr. Alexander was nowhere to be found. There were errors in demographic info plus the date of my husband's stroke and obviously someone in Dr. Mirzae's office entered info from the Eisenhower MyChart that was wrong. I was astounded as normally a physician enters the legal information about who examined the patient. I combed over the document and found no cosignature as one would see from a Director or owner. Having been an RN for 50 years my hackles were up. In the midst of this foray, I had to drive to the office of Dr. Alexander to speak with someone at the front desk. Why? Because there is no way to reach anyone on the phone. I had to provide a fax number to Eisenhower Imaging because they had been faxing an ancient number in the wrong office. If anyone asked me about parking issues at this old office building on Fred Waring, I would not even complain about the lack of ADA ramps because I was already incensed about too many of their antics I could not even bother. (Calling the office is also awful because they have an English speaking person mangling the Spanish menu prompts. Nauseating.) Fast forward to surgery. The scheduler kept us up in the air about preoperative interventional radiology. This would occur before surgery. Surgery finally went forward because the true Eisenhower employees called us with all of the instructions and provided all of the pre-op materials. My husband was only told by Dr. Alexander's office to stop taking the aspirin but to continue with his regular medications. He had the surgery and one overnight stay at Eisenhower, which went well. We always enjoy the care at Eisenhower and he was given tramadol for pain after his surgery. He had a drain which was removed and he had dressings which had to be cared for for several days with instructions not to shower immediately. Following anesthesia he was very exhausted and very foggy because, as you may know, anesthesia is very very difficult on the body, especially for a senior citizen. Two days after the return home, he had severe dizziness while walking with a walker and he fell. We took him to the ER at Eisenhower where the physician commented that the medication he takes at home causes a major drug interaction with Tramadol and this should not be combined. He was cleared to go home. Now we are having a great time waiting for Alexander's office to give us the scheduled time for followup- we were told May 7 a couple of weeks ago and that someone would call on Monday, May 4. Guess what? No message was received and I still cannot get through to scheduling. If the patient were to have a few other commitments on that date, they have to wait to be scheduled. There is a big shortage of specialty docs here including Urology. We have a large population of old patients with prostates and kidney stones too. My advice to you is drive up to Loma Linda, USC in Arcadia, or anywhere but this place. I am registering our fristration when we see our Eisenhower team. Maybe even State of CA medical board regarding documentation. I am required to leave one so here it is: there was a Jackie Chan movie on the tv in the waiting room.