I've always had a great experience with the Service Department at Landers McLarty Chevrolet. They take great care of me every time I bring my vehicle in, and the staff is always friendly, professional, and keeps me informed throughout the process. Because of the outstanding customer service I've received, I already know where I'll be going when it's time for my next vehicle. It's hard to find a dealership that consistently puts customers first, and that's exactly why I continue to choose Landers McLarty Chevrolet. Highly recommend! read more

Landers McLarty Chevrolet - LOVE MY BLAZER! - Car Dealers Near Me - Huntsville, Alabama

I had an outstanding experience at Landers McLarty Chevrolet. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right vehicle without any pressure. The entire process was smooth, transparent, and efficient. They took the time to answer all of my questions and made sure I was comfortable every step of the way. Their customer service and attention to detail really stood out. I highly recommend Landers McLarty Chevrolet to anyone looking for a hassle-free car buying experience. I'll definitely be back for my next vehicle! read more

I had an outstanding experience at Landers McLarty Chevrolet! From the moment I walked in, everyone was friendly, professional, and genuinely focused on making sure I found the right vehicle instead of trying to pressure me into something I didn't want. The entire process was smooth, transparent, and stress-free. They answered all of my questions, gave me a fair deal, and made sure I was comfortable every step of the way. If you're looking for a dealership with a great selection, knowledgeable staff, and excellent customer service, I highly recommend Landers McLarty Chevrolet. I'll definitely be back for my next vehicle! read more

Landers McLarty Chevrolet - Car Dealers Near Me - Huntsville, Alabama

Each worker I interacted with was super helpful and professional. They made my car buying experience quick and painless. I highly recommend this dealership for all your car buying needs! I, also, love their service department. They are quick and offer courtesy rides to other places while you wait. read more

Purchased a used vehicle from them three months later the torque converter went out. Tried to call the office to see if it was under warranty after being transferred twice on the phone call still I had no answer. I've left multiple voicemails with callback information and no response. read more

Patrick had told me they had a truck in stock and to come look at it and it was everything I wanted and I drove 2 and a half hours for it and told him, just for it to have been sold a few days prior. wasted 6 hours because of him read more

We purchased a 2025 Genesis GV70 from Landers McLarty Chevrolet on May 4, 2026, believing we were purchasing a vehicle with no prior accident history based on the information provided to us at the time of sale. We later discovered the vehicle showed prior accident damage, something that was not disclosed during the purchase process. Since purchasing the vehicle, we have experienced multiple issues including braking concerns, moisture inside the headlight, trim problems, and other defects that caused us to lose confidence in the vehicle. We paid approximately $36,000 cash and would never have purchased this vehicle had we known its history and condition beforehand. We attempted to address the matter professionally and requested rescission of the sale, but the dealership has not been willing to resolve the issue. We have since filed a complaint with the Alabama Attorney General's Office and are continuing to document the situation. Consumers should thoroughly inspect vehicles, obtain multiple vehicle history reports, and ask detailed questions before purchasing. read more

Was very interesting in purchasing a vehicle from this dealership that is not a fast moving unit. They had a $10,000 discount on the vehicle - $6000 off MSRP and $4000 in GM rebates which made the truck a decent deal. Well, when it came down to the details, they added an additional 2.5% to the cost since I was purchasing it out of state and it was a cash deal. Worked as an automobile dealership controller for the Dobbs, UAG, and Bill Heard. We never charged anyone an out of state fee. Landers is totally bogus. Save yourself some time and energy - go to Down The Road Motors. read more

Poor communication, no call backs, no follow up. They owe me a new Key and Fob and tried giving me a used fob that does not work. Still waiting on a response after multiple emails, and phone calls. nothing. read more

Would give zero stars if I could. We came in with an offer on a truck from Chevrolet in fort Payne but came here to see if the could match the price and save us a drive out that way, they told us as soon as we walked up that they would beat their price, then the new car director, Will, came up very enthusiastically that he would beat it by $500. He had us stand around for over an hour just to come back and say that he actually couldn't beat the price and was extremely rude when we tried to hold him to the price he said he could beat. Absolutely terrible customer service. Asked to speak to his higher up to discuss the situation and he refused and just continued to tell us his name and that he's the director and pretty much pushed us out the door. read more

My overall experience with Landers McLarty Chevrolet was positive. I worked with Cody, and I would recommend asking for him by name--he was knowledgeable, kind, and efficient throughout the process. I had been searching for a used Chevy Silverado 1500 on Autotrader for a couple of months and had looked at a few trucks before coming here. Because I live about 4.5 hours away, I asked beforehand if they would be willing to come down on the price to make the trip worthwhile. I was told they "may" be able to, which encouraged me to drive up. When it came time for negotiations, however, the dealership wasn't willing to move on the price beyond $150--and that was only after I pointed out a crack in the HUD windshield (not just a standard windshield) that had been missed during their 172-point Certified Pre-Owned Inspection and was not mentioned in any ads on the truck. Ultimately, for me, the truck sold itself. I understand that the "may" was a common sales tactic and it's something many dealerships do. But I do think it's worth noting so other buyers know what to expect: this dealership operates like most others in terms of pricing and negotiations. read more

I drove a long way to see an advertised truck that I confirmed they still had, only to be stunned by the result. The truck in question (3GTUUGED6SG206027) was behind a building with mud all over it, front bumper ripped off, trash and car seat inside. I wouldn't buy a truck there if they were selling them on BOGO. read more

Set up an appointment to get airbag changed on my Chevy Traverse due to recall. Arrived on tme only to find they NEVER ordered the part. Even rookies don't make that mistake! Manager said "Oh yeah, sometimes that happens..." Really???? read more

Was told that my car had a recall and that I would have to pay for the recall fix since my car was out of the 3 year/36,000 bumper to bumper warranty. This is of course COMPLETE BS since the GM issued recall is paid for by GM. These are the petty tactics used by your average "Crime Family". It's just amazing what many companies think they can get away with these days. My advice is: Don't do business with criminals. Stealing is stealing regardless of how you go about it. read more

While I do have buyers remorse over buying a Chevy in general due to the amount of issues I've had with my car, Brandon in the service department has been outstanding in assisting me through my car troubles. He has thoroughly communicated throughout the process and went above and beyond his role. While I hope I do not have to return my car again, I am glad I can trust those working there. read more

My vehicle has been at their shop for over a month now. Called my service Advisor Brandon numerous times over the past week but no answer, my call automatically gets dropped after about 10 rings, so I'm unable to leave a message. When I call their general service department phone number, they always say the service Advisor is out on the service line and can leave a message for him, which I do but never get a call back from him. Their auto techs are not competent enough to diagnose my vehicles problems. No wonder their dealership has only a two star rating. I'm totally disgusted with the dealerships customer service skills and technical incompetence. read more

Figured I'd learn my lesson from buying a truck from them in 2020 but decided to sell and get a car recently. Everything went alright for the most part customer service was decent at best. I bought a brand new vehicle and upon buying it, it was night time so I couldn't see the dark trim where this plastic panel was and noticed the next morning it was broke. You'd think you'd get what you're paying for but just seemed very unprofessional especially when bringing the vehicle back to try getting fixed and someone in the service dept. they basically shrugged and said didn't know what was really was for kept just saying it seemed to be a "dumb" piece and walked away and came back saying it would be over a week until the part comes in and they'll reach out. Overall definitely won't be doing business at this dealership ever again. read more

Landers McLarty Chevrolet - Broken plastic panel won't stay in on brand new 36k car. - Car Dealers Near Me - Huntsville, Alabama

Brandon in the service dept is a top notch guy. My wife's suburban needed a new differential and I had the extended warranty from when we bought it. Brandon took care of us and he was on top of everything with communication. He made sure we got everything we needed done for the best price under warranty and even had his guys check out a couple other concerns I had. If you need anything ask for him! read more

I agree I would not deal with this dealership especially the sales rep Ben he's been ducting me since o brought my car with no key after delivery hope the place goes to shit read more

BEWARE!!! First dealership that EVER tried to charge me for a manufacturer recall! lol What a bunch of knobs...

I was making a deal yesterday with Siroos Mokhtari, he was extremely unprofessional and unhelpful. The truck I was attempting to buy was left filled with trash and was very dirty. The truck also did not start, and no effort was made to jump it either. 10/10 WOULD NOT RECCOMEND read more

Devin and Jeff make this dealership worth checking out. Their service is impeccable. Let's face it, you can get a car anywhere. It's the experience that the consumer looks for. This is a wonderful car buying/leasing experience. The follow up to make sure we were satisfied is the reason we will purchase our next car from Landers Chevy!! read more

We drove down from TN to buy two vehicles from this dealership. My wife's uncle has been a employee of this dealership for over 40 years. He told us we would get done right and he was correct. We will be buying our next vehicle from them as well. read more

I went in the other day to buy a car and was greeted by a dark haired girl with glasses. She was sweet at first then when I told her what type of car I was looking for there was an immediate attitude switch. She became hostile and very rude, I don't think I did anything to offend her. It might have just been a bad day for her but still when working service you should have good manners especially if you want someone to buy a car from you so you can make money. It wasn't like the whole time was bad there was just a negative attitude that came out of no where. Will not be going back here because clearly youngsters cannot respect their elders when they've done nothing to them. I tried to request someone else but ended up just leaving. Not a good first experience. read more

One of the worst cases of abuse for an elderly veteran! My dad is 93 and on HOSPICE and they took advantage of him. They sold him a Miata MX5 for 38,900 when it is valued at less than 20,000. Do not ever do business with these crooks!!!!! read more

I purchased a used car from this dealership in June. Due to a broken seatbelt the vehicle was not ready for a month. I live in Nashville so they delivered the vehicle to my work. They only brought me one key when they dropped it off. The salesman I dealt with said he gave me the other key when I bought it a month earlier. That did not happen. I reached out to him several times about the missing key and he continued to blow me off. He then quit or got fired. I reached out to customer service and they said I should have gotten the second key negotiated in writing when I bought the car. A key cost me $485. I asked them to pay half and customer service told me if the ex-employee wants to pay for my key he can. She also told me that after 30 days they don't owe me anything. I started asking for help on this as soon as I received the car. read more

I went in to this dealership pretty much knowing what I was going to get and the deal I was going to get. For that reason, the process was fairly simple and quick. I had Taye as sales person and she was personable and friendly. If she didn't know the info, she went and got the info for me. In all honesty, the first truck I was interested in stalled out at a yield sign on a main highway in the middle of town. It was fine, but they tried to tell me it had the auto shut-off feature and I knew it didn't. The managers came out and tried to show me where the button was for auto shut-off and it wasn't there because the truck didn't have the feature. So I didn't get that truck. I found a similar one without a bed liner and they agreed to get the liner sprayed. I think the worst thing was when I went to pick the truck up, my girlfriend and her five year old son were walking around the lot. He loves cars, trucks, and such and went to check out what looked like a demolition car parked by the service department. I guess there was a yellow jacket nest in the old thing and he got stung multiple times. Kind made a downer out of the evening. I enjoyed the experience overall. Great truck selection. read more

Lander's Mclarty sold me a 2012 Equinox that had a problem with using excessive oil. Over 250,000 Equinoxes has this problem and all dealership's we're notified for this problem and they sold me this lemon anyway. read more

Terrible service. Terrible employees. Oh and if you have a problem with your vehicle or just need to get information or ask a question in general, they will NOT answer the phone for you or return your calls. And then when Kyle gets your review and sends his number, you will be ignored after he finds out what your issue is. I will never buy another car from this dealership. Never have I been treated so badly by a dealership when I've purchased a vehicle. Absolutely the worst! read more

THE REAL DEAL : Over and Beyond, Exemplary Service from Landers McLarty Chevrolet !! As My child attends school in AL , upset and stranded 1000miles away from home with a blown engine , no nearby family support Christina, David and Ardarius at Landers stepped up to to make things right, Charistina went into parent mode assisting me and stranded Daughter, ensuring she was safe while gathering other Landers team members to worked with her and myself Virtuality to resolve the issue during our crises. The team ensured my daughters safe return to campus, while simultaneously working a great Virtual purchase deal using the Internet, text and overnight mail, Kodo's to the Finance Dept. Landers McLarty Chevrolet is definitely an Honorable Dealership, and a great asset to their Community. As an Army Veteran Iit makes me proud to have served to uphold the wholesome caring sovereignty displayed by this dealership. I Salute you !! Thanks, D. A. read more

This dealership told my mother she was approved, and had her sign all the paperwork. The stipulation was that she had to leave the car with them until she got insurance. An insurance policy was purchased on Wednesday, but when m mother contacted the dealership, she was told she wasnt approved. After re applying an approval was finally reache and my mother took the car home. The very next day the car would no start. When my mother con tacred the dealership no one would help her. My mother made a $5000 down payment, but they jacked the price up $5000 more than what the car was worth, making the down payment free money to the dealership. As you can see, this dealership is crooked, and ai strongly caution against giving them your business. read more

To be fair and honest, I have only dealt with the body shop at this dealership, so this review is pretty limited. They are the body shop used by the Subaru dealership. From day 1, I was treated with respect and like my business was genuinely appreciated. They went above and beyond for me, allowing me to order my own parts, then matched the paint and had my replacement bumper painted and waited, allowing me to miss only one day with my vehicle. It has been two years now, and the paint is indistinguishable from the rest of the car. read more

I took my car in to be looked at in May 2019, I thought it had something fuel related, they said right away it was the transmission, so after putting in a $3,600 transmission, there was something else wrong with the car. After taking it for a test ride, they discovered that it was the throttle body, which only cost $80, my guess it was the throttle body all along and they just wanted to stick my service insurance for a $3600 transmission. Keep clear of this place. read more

My husband, Rick, and I purchased a 2018 Chevy Silverado on 04/28/2018 (we arrived at 12:30 and left at 6:10). I was hesitate about going but with the Rebates on the vechile, I agreed. Rick's 2013 Toyota Tacoma 4x4 (with TRD package and 43250 miles) was paid off. The truck was in great shape. Sadly, Rick wanted a new truck. Our sales person Chris was very accommodating at first (friendly, talkative, and eager to help). Chris showed two vechiles and finally Rick decided. We went into the dealership to talk prices. This is where the experience went south. I understand when people are talking money things can get a little intense. They low balled our Tacoma with a trade in value at 19500. Thank goodness for USAA - they informed us that our trucks trade was 21915 but private seller was 27000. USAA suggested that we meet in the middle. I informed our salesman, Chris that we wanted atleast $23000 for our trade in. Chris went on the defense that their truck was 53000 and marked down to 39000. We were already getting a great deal. The back and forth game was absolutely rediculous! I was firm with them paying the 21915 for our truck. Chris came back with an out the door figure of 18517 with them giving 21915 for our trade, but in order to get that price we had to finance through GM. Rick and I already had our financing arranged with USAA and were not interested in financing with GM (at a higher rate or one of their 50 banks). The dealership raised the price to 19517. We were done and ready to fine another dealership that was ready to do business and not play games. I walked out, Chris followed stating that a manager wanted to speak with me. I went back in - they did not want to make a deal. They tried to strong arm me into financing with GM for the extra 1000. I politely stated no and he said you are walking way from this incrediable deal over a thousand dollars. I said "yes, have a great day". We were gearing up to leave and another manager came out to discuss with us their position. I let Rick do the talking - Finally, Rick and the new car sales manager agreed to split the 1000. Keep in mind we arrived at 12:30 and it was 4pm. We came to a deal. After signing the promise sheet that we would purchase the vechile for 19017. Chris then told us to get our stuff out of the vechile. We asked if they were going to pull the new vechile around so we can transfer our stuff. Chris stated no and that he would try to find us a box or a bag. Rick started getting his belonging when Chris came out with paperwork. The paperwork was a dealer use car sales sticker saying to truck was sold as is. He placed it in the back window the. Stuck another sticker in the windshield and did not say a word to us and walked back in side. We were literally in shock. Chris came back out side to state that he needed to take our Tacoma to the back. Rick was still trying to get his stuff. I asked for a box and he replied that they did not have any and he would try to find ya a trash bag. Chris stated they they needed our title tonight. Rick said that we would go home to get it and grab something to eat. Chris stated not to leave, our closing would be like two more minutes. So we stayed thinking our closing would be in the next few minutes. Chris disappeared (most salesmen would wait around and help get your belongs together - other salesmen were walking by and asking if we needed help. FinallyWe wish we would have walked and went to another dealership. Rick and I have agreed we will not let this experience rob us of our joy with the new truck. However, we will never refer anyone to this dealership. Update: 05/2020 - I have to say that this dealership has an outstanding service department. read more

Today - 10/2/19, my husband took my car to be serviced. I had called and made an appointment because he had a lot on his list for the day. He arrived at 10:50am - his appt was at 11. He stood by the car for 15 min before someone asked to help him. They told him they would be right back, and in the meantime took care of 2 other customers that came in AFTER he did. At 11:25 he approached another employee and they told them they would be right back. They came back only to start talking with another customer about nothing pertaining to cars, etc. He then went to one last employee and inquired again about service. This employee said he was busy. My husband was very agitated by this time and asked what had to be done to get a car serviced as he had an appt at 11 and it was after 11:30. This employee reluctantly started helping but mumbled the entire time. After all was said and done, BECAUSE the employees were so rude and not wanting to help, he was able to leave at 1:15pm. This is unacceptable. We have been customers there for many years. This is the 2nd time we have had issues with my car not being taken care of in the appt time made. WHY DO YOU MAKE APPOINTMENTS WHEN YOUR EMPLOYEES fail to do what is right. I am sure I will probably try to find another Nissan Service area as I am not impressed with what has been happening there in the last few months. Train your employees to treat people right - because one day it could be them having to wait around like their time is not important. I would NOT recommend anyone going to have service there. read more

I have been using Landers service since 2014 for all my GM vehicles, 2002 Corvette, Z06, 2011 Corvette Coupe, 2010 Silverado, 2015 GMC Sierra Pick-up, 2017 Corvette Coupe, and my 2019 GMC Sierra AT4 Pick up. In December of 2021 I noticed a leak from the back window on the 2019 GMC Sierra AT4 Pick up truck. I also found Technical Service Bulletin 18-NA-383 dated Feb 2019 for "Water Leak Found in Interior of Cab, Water Leak at Rear Sliding Window. I turned in the truck for repair on 17 Dec 2021 and Picked up on 22 Dec 2021. On 16 March 2023 I noticed a leak from the rear cab window again and I turned in the truck for repair at you service department. I was contacted and told by service department I did have a leak and it is not covered by my extended warranty even though your dealership did the initial TSB repair. I also informed the service department that the TSB had been updated and addressed "returning" leaky vehicles. Still I am being told I have to pay for this repair. You have had my truck for 8 days now and it still isn't fixed. Obviously, GM knows there is a problem with these trucks and is just banking on the vehicles being out of warranty. I am truly disappointed after years of utilizing your dealership for the service or our vehicles. I guess it's time to find another dealer. read more

I've brought my new 2021 Silverado in twice for scheduled service on electrical issues and both times the schedule was not honored. The service department is by far the worst in all the Chevy dealerships I've ever been too. Absolutely do not recommend this dealership with the Service Dept being this bad. They've used the COVID excuse every time over the past 5 months I've attempted service and I believe they just are unable to keep techs because of poor management or support for the employee's. read more

I took my 2008 Chrysler Sebring in for an inspection. They told me I needed the front CV axle replaced for $2800. This was a lie. They will recommend repairs you don't need and overcharge. Avoid! read more

Test drove a new Camaro on Friday and was pre-approved with my bank before I went there. I told the sales guy to send me the out the door price. Email came in followed by a call asking me to finance with them instead. I agreed even though it was another hard hit on my credit. Talked to the sales manager at 9am next morning and had an appointment at 5pm to sign the paperwork and make it mine. At 4:08 I get a text from the sales manager saying a different sales guy sold it. I will not do any future business with you. if I needed to put a deposit to hold it you should have mentioned it. Pretty chicken shit thing to do. Couldn't even call or ask if you could help locate another. To the person that bought it, enjoy it. It gets to loss of license speed really fast read more

Had a scheduled service appointment and brought my vehicle in before 8 AM. When I came to pick it up after 4:30 PM they had not even brought it into the shop despite a scheduled appointment and having my vehicle all day long. Three of the issues they failed to address are safety recalls. read more