Expect first class service when you come to J&J Motors!…read more It was well worth the trip out to Massillon from Cleveland. I was completely blown away by the vast selection of motorcycle offerings they had in their stock! Anything you would want and several of each to chose from. Their stock was also very smartly acquired.. every bike clean and with low miles. Very top end merchandise.. exactly what motorcyclist seek high and low to find. I can see myself being a longtime repeat customer for years and years to come. I was ushered around the property by a salesman named Rich.. who really gave me his full attention and was so helpful and honest.. I felt like he took care of me as he would a daughter. He REALLY knows his bikes and wants everyone to be on the exact perfect bike for them, and to get the best deal imaginable. He is by far one of the only people I want to ever buy a motorcycle with again.. stellar service experience! The financing staff and managerial staff at J&J is no less top notch. Brandon created a sales experience from start to finish that was efficient, friendly, convenient, and I was very comfortable through-out the process. J&J Motors is a best kept secret in the Ohio bike sales community and I will continue to return to these guys. Beautiful bikes and unbeatable deals... could not ask for better. A+++++++

Good price on bike, but salesman and store policies not so good. In May 2026 I drove in from out of…read morestate to test ride a bike. A few days before I called ahead to set up the ride. The salesman said the $500 deposit required to do a test ride WAS refundable. But when I got there the paperwork said it was not refundable. The salesman's attitude was "you sat on the bike and liked it so why would you not buy it?" My response was and is: you don't really know how a bike fits you and how it performs until you ride it. Furthermore, the test ride is limited to 1.3 miles on a local road with a 45mph limit. I did end up buying the bike and had it shipped to me. When the bike arrived, the battery was dead. I had to charge it to get it started. About a week later I texted, and called and spoke to the salesman to ask if he could tell me if the oil had been changed before I bought the bike. He never got back to me with the answer.