What a great Customer service company! I spoke with Mike Cannon at the end of the week when we were…read morein a jam buying a home and needed a professional evaluation of the roof's condition under an inspection deadline to close. On Monday the next week, Mike had one of his guys Layman walk the roof, and let us know it was in great shape. We highly recommend Michael's Roofing! Give them a try.

We are thoroughly impressed with this company. Hands down quality customer service. They certainly…read moreknow their stuff! We were referred to Michael's Roofing by a neighbor after the hailstorm and we have zero regrets. Lyman came out and found damage. He was very friendly, efficient and always there when we had any questions. He met with our insurance adjuster and made the process as smooth as possible. When it came time to choose new shingles he made a color suggestion that I normally wouldn't have considered and I am so glad that we went with his suggestion- it looks awesome on our house!! Sheree at the office was so pleasant to work with. She knows her stuff when it comes to working with these insurance policies. All of my questions were answered. Crystal was always quick to reply to my emails and got us scheduled quickly. When it came down to getting our new roof, they showed up bright and early and got down to business quickly. We had Jose's crew and they were all so nice, hardworking and worked so well with one another. Our plants were covered, they thoroughly combed our yard for roofing nails and let our properly looking like they weren't even there...with the exception of our super awesome new roof! They finished a large roof in less than two full days- the rain on day one delayed them a little. Several houses on our street are using Michael's Roofing. Thank you all for making this an easy process! We gladly recommend your business to anyone needing a new roof or roof repair. We wish you many more years of success.

The task of replacing our roof was (we thought) a daunting one. While we knew it was time, we were…read moreuncertain of what we were dealing with, in terms of damage or issues, from the start. Once we placed the call for a quote, Owner Kyle Redding and Restoration Consultant Service Specialist Asheton Welch were immediately scheduled. At the appointment, a thorough inspection of our roof was conducted, and an explanation with photos was provided, along with many replacement options to guide us in the direction we could go. What we didn't realize was that there was damage due to a recent storm, so Kyle and Asheton took the extra time explaining how everything could go should we decide to file a claim via our homeowners insurance, as well as variations in the two roofing brands offered and the benefits of each. At the onset, we had initially wanted to get a few companies to come out to provide quotes... but our questions on cost and concerns were put to rest within the first 30 minutes of talking with Kyle and Asheton. We knew there wasn't another company that would take care of our home, better than if we did it ourselves. After the best replacement choice for our home's needs was made, their team was scheduled and the entire job (along with gutters installed) was completed within two days. Asheton came out when both the roof and gutters were being done, and stayed the entire time. She was beyond kind, answered our questions, and walked us through each step being performed, making certain we were comfortable all along the way. All in all, we couldn't have asked for a better experience. The entire Allegiance team is attentive to the homeowners' needs and desires, highly knowledgeable in their field, as well as diligent in communication with not only their customers, but also in dealing with insurance companies. The entire process was effortless, leaving us immensely happy with our new roof. We highly recommend Allegiance Roofing & Exteriors as the most reliable and affordable roofing company for your roof replacement needs.

Highly recommend Allegiance Roof & Exteriors! I had such a…read moregreat experience with this company from start to finish. My salesperson, Lynn Hornsby, was absolutely wonderful to work with -- professional, knowledgeable, and so easy to talk to. She walked me through every step of the process, answered all my questions, and made sure everything went smoothly. The crew did an amazing job on my roof. They showed up on time, worked efficiently, and cleaned up everything before they left. The quality of the work really shows, and I couldn't be happier with how it turned out. If you're looking for a roofing company you can trust, I definitely recommend Allegiance Roof & Exteriors -- and ask for Lynn!

I would like to thank Nate Roberts and his team for the incredible job they did installing our new…read moreroof. JW Roofing is certified by SC DOI for the SC Safe Home program, which enables residents to apply for a grant to offset the cost of a roof installation ....... This materially reduced the cost of my project. Nate personally inspected my home, to give an estimate, which was the most competitive of the 4 roofers that I'd been recommended by friends and neighbors. The delivery of the materials was on time and stacked neatly in a discreet area. The installation crews worked absolutely tirelessly, competing the job in just 2 days. They are skilled, professional, polite and incredibly hard working. The clean up was faultless, as was the communication throughout the entire project. A first class operation. I would definitely recommend them to anyone.

We ended up having a leak in our roof and JW roofing was very quick to reply to us and set a time…read morethe next time to come and put a temporary patch on it before scheduling the permanent fix. They took many pictures to help us access the damage and documented everything along the way. They were really easy to work with, and if we have any future roofing needs, we will be reaching back out!

We had a major neighborhood fire in the historic district. Had to call a friend to get Seth to…read moreanswer our call even after we made an effort to help him by moving our car so he could do the re-roofing of our neighbors' properties (pretty ungrateful). After he arrived, he left a worker to deal with my husband (who did the work of determining where water was coming in); yes, you heard that right my husband did Seth's job. Here's what Seth said (I overheard it as I was inside but I couldn't believe my ears): Well, I can't be in two places at the same time! Wow! Color me unimpressed, Seth. Yes, we've met. And most people who've met me know me and usually remark: You're memorable. Seth, remember this: courtesy counts. We won't do you any more favors either; we've learned our lesson.

Had a leak on some rental property and Jeff and crew responded quickly. While making that repair,…read morehe noted that the roof was in need of replacing. The roof had a bit of age on it. I ended up hiring them to replace the roof and they did an excellent job. Replacing a roof is a bit like buying tires for your car...it's not something that you really want to do, but it is necessary maintenance! These folks got the job done quickly, and it looks beautiful. Price was very reasonable, and they offer financing as well.

Our roof had just marked over 20 years old and was looking quite worn. My wife requested quotes…read morefrom 3 roofing companies who have worked in our area and were recommended by our neighbors. Dale Shoemaker is one of the owners and came to our house to evaluate. He went on our roof as well as into our attic to see if there was any major damage or possible issues due to hail or wind. While one of the people who quoted said there was wind damage, Dale was very honest and said some of the roofing tiles were extremely worn as shown by the amount of particles in the gutters. What I really liked about him is that he said "honestly you can probably get 1-2 more years on this roof without any issues". No hard closing. He offered us extended warranties and could start as soon as we received approval from our POA. His price was reasonable and in the ballpark of others. They take credit cards, but also charge an additional 3% for that service. Brody from RGR called my wife once we had an approval to set up the job. The first thing they did was deliver the materials to our home and drop it on a pallet. Once they started the job, there were between 8-10 workers onsite. In one day, they fully demoed the roof, repaired any damaged plywood, layed down the protective layer and started applying the roof. They were completely done in less than 1 and a half days. The second day, they finished and detailed some of the corners and overhang. They went around the yard with their large magnet to collect any loose nails. Our neighbors have commented on the speed and quality of the work.

The roof has not yet been installed. The presale process has been very positive: informative,…read moreeducational, and timely. This is not my first rodeo, and his answers to my questions were spot on. He and his son are tech-savvy, which helped me fully understand my situation and options. Also, he appeared to have more experience with some of my more esoteric requests. I'll update this review based on the actual installation, which is scheduled to be done next week. Which is a great response to 1st contact to the time of installation. (Less than 1 week. And my installation is not a simple one.)

We contacted BB Roofing to come to evaluate a leak in our roof. Someone came to look at it on 8/12…read moreand said they could repair it the following Monday or Tuesday and never showed. After contacting them twice again, they said they could do it on Saturday 8/30 and once again, never showed. After contacting them, yet again, they said it would be done by today, 9/4. They never showed again and in talking to Cassandra in their office, they would try to get out this Saturday but couldn't make any promises. Such inexcusable business practices. And they came so highly recommended.

William and team were super knowledgeable and helpful with every detail, definitely recommend.read more

This is a two part story regarding the one star. Part one,…read morethey did a floor coating for our upper front deck that began to bubble immediately after it dried. They came back to "repair" but same thing happened again. I called multiple times to have them come back with the final communication being "let me do some research and get back to you on that." Guess who didn't call back? You guessed it. At that point I gave up and resolved to have a couple bubbles, not worth my time or effort. This was well over a year ago. Part two is the current issue. My next door neighbor (who is great) hires them to put a new roof on their home. My neighbor makes sure they clean up the debris that continues to fall in my yard as will do when one rips off an old roof and installs a new one, which they did. So far so good. Then I noticed they had damaged one of the screens to our back patio which would require replacing. I sent a pic to my neighbor and he contacted them right away as they also knocked one of our security cameras off on the same side. Of course the foreman was super apologetic and assured him they would repair. My neighbor then offered to pay for the camera and deduct it from his bill, to which the foreman said yes that works. As for the screen they would take care of that themselves. Guess who still has a ripped screen THREE WEEKS later. After multiple calls and being told, the screen is special order due to size but it's coming, oh he is on his way, oh he had an emergency, oh it's raining, oh he got caught up on another job as well as few other no shows I offered to call myself, which I did. I left a message for the foreman and then called the main office directly. Spoke to a lovely woman who assured me I'd get a call on Monday..she stated that it was the first she was hearing if it but it would definitely get taken care of...guess who didn't get a call? Guess what day it is, not Monday anymore. Guess who stopped answering my neighbors calls? If you guess Your Total Exterior Pros you would be spot on! I find this business to be severely lacking in integrity and follow through, it's too bad too because my neighbors roof does look great...we shall see. If you want a company that truly stands behind their work I would go elsewhere.

Great service and another quality roof provided by AJ and his team. We are repeat customers and we…read morehave always been satisfied with Your Exterior Pros! AJ is meticulous in his roof design and always makes sure his crew get it done right!

Just enjoying the complements I'm getting on my new roof from people on my block. What a nice job…read morethey did... so glad I called them..

Tomorrow marks two months since I first contacted Ragsdale to repair a leaky roof. I was told…read moresomeone would come by "tomorrow" twice and "next week" once. That's three times an obligation was not met to repair my roof. My calls and voicemails were unanswered and not replied to and I was not kept up to date when the date mentioned did not work for them. I finally received a call (after submitting a complaint to BBB) telling me they would not be able to repair my roof because they're too busy. Meanwhile, my roof has been leaking two months without repair waiting for these guys. I would've preferred someone tell me two months ago that they were booked and wouldn't be able to repair my roof. That would've been acceptable and highly appreciated. Thanks for wasting my time, Ragsdale.