Extremely rude and unprofessional staff. The receptionist is a hateful and rude person with zero…read morecustomer service skills. They will lie to you and they also discriminate against disabled people on SSI income. STAY AWAY FROM THIS FIRM!

WARNING !!! MIKE AT IDEAL MANAGEMENT IS A JOKE OF A MAN!! He…read morepurposely singled me out and got my car towed by RMA TOWING the shadiest place in Pueblo co so I'm not surprised that is who he called. They towed my car in the middle of the night, how convenient! I was saving money for a few months to fix the axel on my car and he has my car towed the day I have an appointment to get it fixed even though it was in MY ASSIGNED PARKING SPOT!!!! He also claims that he left a note on the car that it would be towed which was a LIE why couldn't they have brought it to my FRONT DOOR !! or let me know that he didn't like the way my car looked. He basically got my only means of transportation towed because he didn't like the way it looked. Like I said a JOKE of a man and a company someone should take legal action against them. He also needs to get a life if a flat tire upsets him this much. Fascist loser.

I wouldn't recommend it to anyone I care about. Renters looking for a professional and reliable…read moremanagement company in Southern Colorado should look elsewhere. Pros: Great, friendly staff. Cons: Maintenance: Significant delays in resolving maintenance requests. Some maintenance requests were never resolved. Management: Unprofessional, impolite, and passive-aggressive behavior during interactions and unfair handling of the move-out process.

My son looked at a property to rent, and provided a deposit over one month in advance. Five days…read moreprior to his move in date Leanora tells him that the painters are currently painting and she would contact him when they were done to complete his walk through. Later she calls to tell him to come pick up his deposit because the painter haven't come and she doesn't know when they will. Besides this there was such a lack of communication and when messages were left by my son (and myself) they went unanswered. Then they have the nerve to tell him he is too "needy" for them and this just wouldn't be a good fit!!! Are you serious!!!! Now we are struggling to find a new place as he has given his notice to current landlord, bought a washer and dryer (which are now in storage due to he was told he could put them in the new place and then after purchasing them he was told "no") and all in the next 5 days! Very unprofessional!!! When you are in the business of Property Management you need to return calls and be honest in your dealing with YOUR CUSTOMERS!

Owners Beware!! Tenants Beware!!…read more The owner of Complete Rental Management (CRM) - Stephanie Pena - lives in West Virginia NOT Pueblo. CRM hobbles along with 2 part time employees who have no authority to get anything done. If and when Stephanie responds to an email, it is from her phone. Phone calls are never answered in the office and are rarely returned. I know "working remotely" is now the thing - but this is ridiculous. My elderly mother has been scammed for years by CRM to the tune of about $5,000.00 in unauthorized maintenance costs. My mother left her house in good order prior to moving and absolutely trusted and relied on CRM. Through a reliable source, we discovered that CRM is in the practice of REMOVING new appliances in the properties they manage and replacing them with older/refurbished appliances at full cost to the owner with an 8% price increase without owner's prior permission or authorization. CRM believes THEY are above complying with their own contract with the owner. Work is done (supposedly) and then invoiced to the owner and payment is withdrawn automatically from tenant's monthly rent payment. Reliable sources show that CRM has a rotating supply of used but newer appliances removed from their other properties they manage and installs them in other rentals as new. Invoices are abundant on the portal, but receipts are conveniently LOST. CRM failed to perform a yearly inspection of my mothers's rental for nearly 2 years. When they finally got around to to it, they failed to address our electrical, safety or maintenance concerns. CRM manipulated rent payouts at whim, blamed the tenant for being late and often did not disburse rent payments out until the next month. This left my mother (who lives on a very limited income) uncertain every month as to when a rent payment would be received. Thankfully, CRM has NOW terminated their contract with my mother since we have started to demand accountability, ledgers and receipts and explanation as to where $5,000.00 in repairs went. They did all repairs and replacement of appliances including a replacement of a NEW hot water heater with an older model WITHOUT PERMISSION and at a cost to my mother of $950.00. No receipts to be found and no explanation as to why the hot water heater was even replaced. Resignation by CRM was truly a gift. We are relieved beyond measure. We received January's rent right on time from the tenant - no issue at all and maintenance has been brought up to code. We are STILL waiting for our remaining $250 maintenance credit from CRM that was to be paid on January 5th and still nothing. All Emails, phone calls inquiring about the credit disbursement are simply ignored. If CRM is treating my very sweet, kind and trusting mother this way, they are more than likely doing the exact same things to other owners and tenants. I am a friendly, trusting and amicable person. I have tried in every way possible to give CRM and Stephanie Pena the benefit of the doubt and the opportunity to work with me on my concerns., but my efforts have simply continued to be ignored. I have now filed a Complaint with the Colorado Attorney General's Office who is very interested in investigating bad property management companies in Colorado right now. I have handed over my file to their office this morning and am assured they will investigate my complaint. Complaints are also now being drafted with DORA and the Better Business Bureau. All of which will require absolute and accurate accountability FINALLY from Complete Rental Management and it's owner Stephanie Pena.

The team at Complete Rental is a great bunch of pros. Worked with them for 6 years and never had a…read morereal concern about how they conducted business. You just let them know what you're comfortable with, how you want to work, and they make it happen. Only little problem I ever had was with the website they use. It is an OK product, but sometimes not entirely easy. Saving grace is the message center when you open it. Let Stephanie know what you don't understand and it will be clear soon. Once again- GREAT Team.

This company is unprofessional and incompetent. The owner, Alex, is aggressive and volatile and…read morerefuses to take ownership for anything under the company's purview. The contract stated snow to be removed by 8:00am-never happened. The HOA rules are for dogs to be on leashes. People who own their property are expected to abide by these rules but Alex's own employees have dogs running around everywhere on the property they are supposed to be managing. The contractors they hire are creepy, rude and messy. This is incompetence at the highest level. If you need HOA management look elsewhere.

Horrible management service for our HOA. Alex is slow to respond to any questions/requests and he…read moreis flat out lazy. Avoid Mountain Valley Property Management at all costs as there are plenty of other management property service in the valley that can take care of you and your association better than these clowns.

Karin is a respected agent, I admire her her heart and integrity. She is always working hard for…read moreher clients and getting deals done! Thank you Karin for being such a pleasure to work with!

From the owner: I specialize in representing buyers and sellers in real estate transactions. Whether you're…read moreselling or buying a home, or just thinking about it, you've found the right REALTOR®. I will be with you and help during the entire real estate process~Committed to All Your Real Estate Needs From Start To CLOSE! . You can expect the Service you deserve, and I am here to help you get it! Call me and lets get started.

What a horrible company. There are much better places in town to have manage your properties than…read moreRemax. We were trying to see if we wanted to rent one of their properties and to even see the property they are wanting us to pay $120 non-refundable. Ridiculous.

Friendly and helpful admins and real estate agents. Highly recommend RE/MAX on 29th for buying/…read morelisting homes along with property management.

My wife and I put our property up for rent and we were in search of a property management to handle…read morethe job while we were away. I was really skeptical of this company seeing the previous negative comments from and tenets and home owners. During the interview with Zoe I do remember me asking her if they could handle the property being that I didn't want to be hiring them with more on their hands then they could handle. With that being said we asked questions and we trusted that they could handle our house. First red flag was that after we met up with Zoe we signed the contract and were waiting to get back with her to take over the property we were moving out fast and haven't heard from them. My wife had to reach out to her about putting the house on the market for rent. That's when she said "she thought we changed our minds" so she never thought to reach back out to us. HUH?! How? We signed the contractual agreement for y'all to take over the property why would we change our minds or who do you have us confused with? So after we got her together on the property we also noticed how slow she was moving to get folks interested into the property. We aint trying to pay the mortgage and rent elsewhere that aint it! Meanwhile my wife wasn't waiting for nobody so she ends up getting a couple into our house quick. Everything was cool until things that needed to be taken care of about the house didn't get tended to like it should have because of their poor communication. We lost a tenet because of them, so yea we fired them swiftly and got a better property management in Sage Dream (highly recommend). That was another problem after letting them (Muldoon) go, we (wife and I) and the new Property Management were both working on trying to get in contact with Zoe and anyone from Muldoon to get the move-in checklist from our previous tenets to get things going but as expected little to no response. I can tell you Sage Dream Property management never got in touch with them about the checklist which costed us more money, oh well good riddance I guess it was worth it. I also don't care for the fact that we had to wait til the end of the month to get our money from rent being paid. Muldoon Associates are very shiftless and may have taken on a lot more than they can handle it obviously shows, or maybe they're just lazy idk. I highly recommend that you DO NOT trust these folks with your property. You see them just keep scrolling.

Was getting divorced and our house is under contract. wanted a place to rent until I found…read moresomething I liked. decided on a house that was managed by Muldoon. After contacting them and giving them $60 for a background check, most recent paystub and letter from mortgage company. When I got background check I noticed it was also a credit check. Did not know this. haven't rented a house in over 30 years. Just to see it has your payment history on it. then they still wanted more from the mortgage company and another paystub $30 fee to register each animal x2 $60. 2 months bank statements 3 bills with your name and address . just seemed very overboard. I ended up using remax. much better experience and much easier. save yourself money, time and stress.

Casey Edwards helped us immensely during our relocation to Pueblo, and we highly recommend him!…read moreThrough PEDCO, we met with Casey and Gary to talk about our company's relocation goals, learn Pueblo neighborhoods, and understand the housing market. I then worked remotely with Casey for a couple months to determine my interest in different properties. He kept an eye on new houses and helped us develop a good list of properties to tour because we only had 2-3 days in Pueblo for house hunting. Casey stayed on top of the available listings to ensure we saw the largest variety of viable options all around Pueblo. We offered on a stunning house, and we're now homeowners! His team at Gary Miller Remax was fantastic to work with, always on top of documents, requests, and quick to answer questions. Casey has been a fantastic agent, super responsive by text and phone call, helped us a ton in the contract negotiations, a great guy and a proud Puebloan who shared a lot about the area since we're moving from out of state. He also helped tour some of our prospective relocating employees, and we are super grateful for his time!

This team is amazing. They are all hands on deck to make sure you find the best house for you!…read moreStrong communicators, hand holders (when needed), and just generally great folks - trust them to have your best interests in mind. Thanks, Team Gary Miller, you guys rock!!

I tried to give them a second chance:…read more Please note that the good experience or outcome that I would of deemed being up to my expectations did not include being approved as a renter, I just wanted to be treated with in a professional way and with dignity and respect. In September 2022 I applied to rent a place managed by Rocky Mnt Reality and in the process payed for them to do a background check. I asked if it would be a problem that I do not have a credit history, in other words I've never had to barrow money; this kind of thing has come up for me before so I tried to head it off at the pass. I assured them when asked how much money I made last month, that although that particular months income was not exorbitant I will still definitely be able to pay rent and I offered to pay for a number of months upfront and to submit financial documents relieving any doubt as to my financial stability. I was not contacted again after that conversation. Then in April when looking for a rental again I decided to give Rocky Mnt Reality another chance, spoke with them on the phone and submitted the application online along with the money for the background check, again. That was on May first that I sent in the payment for the background check along with the application. I gave them a appropriate amount of time so even if they were extra busy they would have time to get back with me, but they didn't. Therefore on May 10th I called and spoke with them again and the following are the main points of the conversation. The employee claims Her boss told her that they didn't want to rent to me but did not bother to mention that I have payed for the background check to be done. She therefore didn't run a backroom check on me and could refund me the money. know I say why wasn't that already done! not only do they after deciding not to rent to me not contact me to let me know but also do not refund the money that was not used. Question did the money I gave them for the background check the first time get used for what it was supposed to be for or did they decide not to rent to me and not use the money on a background check and pocketed the money? Know this is interesting, when I asked why they said "you don't make enough money" She got very defensive and when I asked if her boss indicated there were any other reasons in deciding to not rent to me she got even more defensive. But let's take them at there word and assume they are telling the truth and consider this. them using the excuse you don't make enough money is not a wise thing to do when I offered to pay for the rent up front and show documents about my finances. I love to work and have a part time job in addition to financial securities for the satisfaction of working not cause I need the money. And keep in mind when in all probability I have more money in my account than the person who is reading this has ever seen at one time. But "you don't qualify cause you don't make enough money". "hay einstein we didn't give you a job here at Arby's cause you didn't talk until you were three years old, we don't want you! your not acceptable to us" I find them thinking I am not compatible with them as a compliment, whatever their reason. I gave them ample opportunity and they showed there true colors. They took my money and did not use it for the intended purpose and then kept the money and never were curious enough to get back to me. I only wish I would have had a review to alert me to this before and not have to go through this, but this is of no concern to rocky Mnt Reality as they have shown multiple times that they do not care about me. As of this date the money still has not been returned. Do you want to have as a landlord someone who doesn't care about you? I believe you, the reader, deserve a better landlord.

I would not recommend this Realty company to anyone! I saw them as being very unprofessional:( my…read morebuyers agent completely blew me off and I felt treated unfairly.

We feel so fortunate to have found Rochelle when purchasing our home in Pueblo West, CO. From the…read moreget go, she more than exceeded all of our expectations. Her knowledge of the area, experience and extensive contacts were invaluable to us as out of state buyers. She spent a great deal of time with us finding just the right house. We thought we were experienced buyers, but Rochelle picked up on many details that we missed. She was very honest and straightforward and made sure we had as much information as possible. We never doubted she had our backs at every turn. She is still working with us, providing us with valuable contacts even though we closed on our house over a month ago. We couldn't have found a nicer person to work with and consider her a friend. We highly recommend Rochelle!

Rochelle is hands down the best realtor in Pueblo county, her knowledge is impecable, and she is a…read morePueblo native therefore her ties to the community are priceless. She comes heavily referred by all in the business of real estate, as well as her track record and credentials speak for themselves. I am a home builder in Pueblo Colorado and I use her services exclusively and would not use anyone but her. I have been in the home building business for 15 years. If you wanna buy or sell, I would recommend her and only her, you can't put a pricetag on trust and professional. Nicholas Prochnau, owner and builder of Frank and Beens construction