Good customer service and knowledgeable staff. I bought myself a pair of bionic boots 60% off …read more good deal!!

I loved going in and looking around with hopes of scoring a wonderful pair of shoes…read more Unfortunately, with the new no dog policy, I won't be stopping. I understand that you have the right to your policies, but I also have the option to spend my money elsewhere. I still like your store, but given when I have a free minute I walk my dog, it looks like our paths won't meet up. I'm so sorry that your experience was so negative that it drove you to implement this policy, but it seems unfortunate given the number of local and visiting dog owners. I truly don't like the direction the town is heading.

The staff was nice and fun to talk with. They also have a great selection of singles and packs in…read moreboth TCG and sports cards.

I went to go play in a magic tournament and drove 2 hrs just to find out they rescheduled their…read moreevent 2 hrs earlier without updating it in the program. Can't play and wasted the day for me and the other 2 people I rode with. I will never step foot in this store again and would recommend against it for anyone else in the future.

Superior selection and great personal service. While trying on clothes, I got a snag in my new…read moreopen weave sweater. The woman monitoring the dressing rooms said, "You can get a little gadget to fix that," and had one in the store and fixed it, The salespeople were equally helpful and available and friendly. The selections were the best in the Holland-Grand Haven-Saugatuck stores. My new favorite store in Holland.

Best store in Holland in my opinion, for outdoor apparel with the best brands in the outdoor…read moreapparel industry. Great customer service, huge selection. It deserves five stars. Only people who can't afford the best quality would give it a lower rating.

This Nike store is literally the best Nike, so I've ever been to. They have a good selection of…read moreshoes, and I got like these black and blue Nike dunks, and they are really cool, and like there's a worker named Jordan I think and he was really nice, and he was helping me putting on the shoes, because I don't know like how to loosen it and all that stuff. And only like 49 bucks for the shoes. Because I got it on clearance. That's a steal.

Big fan of tennis shoes. The store was in the mall complex so we parked outside away from the…read morestore. It's a little walk from the parking lot but nothing awful to speak about. When I arrived it was raining, but the store was clean and well lit. The store associate was cleaning up with the mop to avoid slips and falls so I appreciate that. The shoe display was on point. Women's, men's and kids all separated so finding a pair for myself was quick and easy. We purchased one pair. Overall great selection and price at this outlet store.

Earth's Edge brings top of the line products and staff that knows their stuff. I shop here for…read moreChristmas every year because of the vast selection AND the quality. The salespeople are friendly and always ready to help. The store is big, so take your time to see everything. I like to look at the whole store and then zero in on what I came for, but if you're there for something specific, the staff can help you.

Loved the store and had the best selection I think I have ever seen…read more However, the employees (salesmen) were pushy and I wanted to give them the benefit of the doubt but they wouldn't leave me and my girlfriend alone even after we said we were just looking around several times. Not sure if this is a shoplifting deterrent or if their pay is based off of commission but it will impact my choice to return.

Not that this will change anyone's view on shopping here but the staff is incredibly rude…read more Purchased and paid for online. Asked an associate if he could get my online order and told to wait in the long checkout line with one person running the register. Finally got to the register and the cashier called back for my order to be brought out by guess who, the same person I asked the first time.

Went to the Dick's Sporting Goods in Holland because they had a particular baseball bat my son…read morewanted to buy and the online inventory showed they had the two different sizes he was interested in. We got to the store and they did indeed have the bat in both sizes....unfortunately most of the bats at Dick's have a theft prevention device affixed to the middle of the bat. This device not only adds weight, but affects the balance of the bat, so you can't get an accurate feel for a bat with this stupid thing attached to it. So, I found the sales associate working in the baseball section and asked if they could remove the security device so my son could determine which of the two bats he wanted. The sales associate said that they couldn't remove it. What?!?! You've got to be kidding me! Now, I could have just bought the bat, had my son check it out, and then return it, but that really doesn't make much sense now, does it? I promptly walked out of the store, frustrated that we drove 30 minutes for that! A great example of a customer service failure. Won't be going back to the Holland store again, I'll stick to the Rivertown store from now on (the location where we did end up buying the bat). Neither location has great service, seems to be common thread with most of the DSG's I've been to. Only reason we didn't go to Rivertown in the first place was because their website didn't have an accurate inventory of the bat being in stock. Go figure.

My bestie and I were doing some window shopping and noticed a cute blouse. My friend really liked…read moreit and looked at it but didn't purchase. Seeing as she had a birthday coming up I sneakily snapped a quick picture of the blouse and the name of the store. I don't live near Holland so I called Harbor Wear the week of her birthday and asked if they could ship the blouse to my friend. They were reluctant to charge me shipping for something being delivered in town. I explained that I live far away and fully expected to pay for shipping. The lady I talked to was so nice and helpful. The next day I got a text from my very surprised friend when the owner of the store hand delivered the beautifully wrapped box with the blouse in it! What a great surprise for her and me! Talk about going above and beyond with the customer service. I can't wait to get back to Holland so I can visit Harbor Wear and purchase something for myself. My new favorite shop in Holland. Thanks ladies for the exceptional service.

From the owner: Souvenir shirts for all ages and sizes, and casual, stylish resort wear…read more Ready to get comfortable? At Harbor Wear of Holland, we offer resort sportswear for the entire family. Some of our brands are Life is Good, Fresh Produce, and Michigan Awesome. We also offer our own exclusive designs, including tee shirts, sweatshirts, hats, bags and more decorated with "Lake Michigan Unsalted", "Holland Michigan", and "Macatawa", just to name a few. We offer free gift wrapping, and we ship world wide. Family owned and operated since 1995 in beautiful downtown Holland.

Way over priced on just about everything! One thing to support small business but when your one to…read moretwo bucks more on just about everything a line has to drawn somewhere. Only thing good about the place is the fly tying selection which is useless if you have to stand out side looking through a window because you refuse to wear a mask while everyone else inside has there's pulled down over there chin! Go to Kalamazoo or buy on line save yourself money and the hassell.

I would like to personally thank Smitty's Sport Shop for what you did for my Mother and Father…read more Back in early April my parents, who are in their 80's, went to another establishment to get their fishing licenses. They did this on the sly, as my sister and brother and I had asked them not to go out and were doing all of their shopping for them, but they have fished for years and they were not going to let a virus stop them! The other establishment had a long line, no masks and they were very uncomfortable, so they left and drove to your shop. When they got there you were closed for business and were working on your new window. You opened up for them, kept your distance, wore a mask and got them their fishing licenses. You did such a kind act of service for them and we are so very grateful! You did not have to do that, but you did. Thank you from the bottom of our hearts and you made quite an impression on them, and us. We will support your business 100%! God bless you!