Walked in today to purchase shoes for our daughter who is starting her first job at Chick-fil-a…read more The code require non-rubber shoes so this has been a challenge. Shaq greeted us warmly and friendly when we walked in. He asked if we needed any help and directed us accordingly. The store was clean and organized.

More service than I normally expect from a discount shoe store. The staff is helpful. The selection…read moreis varied.

My wife and I visited Rack Room Shoes in Covington for tennis shoes for our grandchildren and…read moreeventually found what we needed. Rack Room Shoes is a spacious store with extensive stock and shoes were, for the most part, offered at competitive prices. Although our visit was over the holidays, the store was not particularly crowded and a number of store associates seemed available. However, when my wife sought info on styles comparable to one she had found she had difficulty getting help from a younger employee, who repeatedly blew her off with comments that everything available could be found on the shelves. Checking out was an issue also, with a long line forming for a single checkout. An older associate, who was perhaps a manager, finally opened a second line, but it seemed clear that she was having to pull more than her share of the weight. Hard to find good holiday help, perhaps?

Rack Room Shoes. Mandeville, La. I purchased 4 pairs of…read moreshoes. Less than 30 days later I returned 2 pair because they were too tight. I presented the original receipt. They were never worn except when I tried them on again at home. Long story short.....My refund was about $30 less than I paid when I bought them. The only explanation was that the "computer told them to do that". Of course I disagreed. THAT MADE NO SENSE!. The cashier said that SHE WAS GETTING FRUSTRATED. She called the manager. He was no help either. It was simple math and common sense. Not rocket science. There was nothing I could do. What a rip-off! I work hard for my money. The crazy thing about this was that these people acted as if this was all ok and that I was being unreasonable.

Super cute shoes clothes and jewelry. Staff set nice and helpful. Next door is a cute gift shop you…read morecan access thru the Shoeffle store so gift and clothing shoes all in basically one place. Parking typically easy on street

Ms Steph, owner and operator, still carries the best prices and best selection of ladies shoes!!…read moreLove love love her and her collections. She goes to market herself and scoops up precious shoes at affordable prices to fit all the ladies unique styles. Plus, she now has two super cutie pie twins! Too cute!

Great shoes, purses and jewelry and wonderful service! Parking is sometimes hard to find but I…read morealways do. Manager and owner is delightful!

Cute little downtown shop. Pretty environment to shop in…read more Nice setup and displays. Also a nice selection of women's fashionable athletic shoes, dress shoes, casual shoes, and boots. Service is okay. Shoes can be more high end in price, but not too over the top. I'd say most are worth it. Nice selection of Sam Edelman shoes, of which I'm a fan. Good place to start your search for a pretty pair of shoes. They also carry a small selection of clothing, some costume jewelry etc. Cute shop to stop in when walking or visiting downtown Covington.

I love shopping, but I don't wear a lot of sneakers. So I really didn't have an eye for what type…read moreof shoes I wanted to buy to workout in.. but Courtney and Tyler assisted me with everything. Courtney greeted me when I walked in the door with a smile and asked if I needed help. She was informative and energetic. The store had a great variety and the other workers were polite also they all seem very well trained and professional. Overall I'll be back to shop at this location and recommend to friends.

BEST STORE. Whenever I am in need of an outfit, I always shop here! From gifts, cocktail dresses,…read morekrewe sunglasses, swimsuits, jeans, and everyday clothes. Best local boutique on the Northshore!!

I had not been to hemline and purchased a beaded coin purse...went next door to fleurty girl and…read morefound almost the same for a third of the price. Went back, not even 20 mins after purchasing the original hemline coin purse for a refund. To my surprise, store credit is the only option. There is no sign and when I asked where the policy was, the clerk stated on the receipt that she never gave me. So no notice was given, no sign advising of the policy...first and last time shopping there

Lots of LSU gear at this Academy, but watch out for the prices. A pair of fuzzy socks was more…read morethan the sports shop in the French Quarter.

What an awesome Academy. This is the newest location in the area and is conveniently located close…read moreto what is most important (me). Now that this location is open, I wont have to drive to Slidell anymore just for a sporting goods store. I visited most recently to look for a specific Christmas gift. They did not have any on display so rather than buy the more expensive one, I asked one of the employees. This guy was great. He not only checked for me, be went to the back, got one and even brought it to my car. He went way above and beyond to help and was friendly the whole time. Even though the store was packed, they were well staffed and had all the registers going. While standing around I had at least four different employees ask if I needed help. Thanks Academy. This store is great. * the reason the type of gift isn't listed is because the person who the gift is for could read this review. I wouldn't want to ruin the surprise.

Unnecessarily extended wait time to return Kenneth Cole slacks that completely tore around the belt…read moreloop within 24 hours of purchase. It took two cashiers and two managers to finally process my return with a receipt.

I have shopped at TJ maxx for years and this used to be my favorite location, however on my visit…read moreyesterday service was terrible! I found an item I liked that said it was part of a set but one of the pieces was missing, I proceeded to the register to pay and asked if the price would be different since half of it was missing and a nearby worker assured me it would. however the cashier I got refused to answer me when I asked her about it several times and did not adjust the price. she was very unfriendly and merely stared at me until I payed and left.... later on I went to Slidell location and was double charged for a shirt I bought for my husband that I didn't notice until I got home. I called the store to verify if I needed to come all the way back to Slidell to correct this and was told I could go to any location as long as I brought the items and reciept with me. After going to mandeville location earlier and having issues I didn't really want to return there but it's so much closer to my home so I did anyways. upon entry I asked a woman that was by the door if i was in the right place for this and she very gruffly said ' there's one line for everything' after ignoring my attempts to get her attention for several minutes. after waiting in line and getting to the register I noticed she had been watching me with a sour expression on her face the whole time I was in line. and once I got the the register she was glaring at me and rushed over to stop the employees from helping me with my refund. Having realized she was the manager I asked why she stopped them and was told they need to see the digital reciept ... I had already given the paper one and the items and asked why and was told that she needed to see the cameras before issuing the refund. she was incredibly rude about this whole process and completely unprofessional! she was scolding employees in font of customers and you could tell they were so uncomfortable!! they were just doing their job! it's so sad to see workers treated so badly and that the company doesn't care enough to get management that cares about the customers at all! I will also note that the woman in front of me in line had a similar issue and this terrible woman didn't even glance her way! I was merely singled out because I asked her if i was in the right line! will not be returning!!