I have two properties that are managed by them. I am very happy with their services. I highly…read morereccomend!

We recently relocated to Charleston for our kids to attend College. Ingrid has been amazing to…read morework with. She is very attentive and checked in with us frequently to ensure our move goes smoothly. We've just finished our walk through with them and identified some minor maintenance items. The following morning we received the request to schedule the updates.

My wife and I were very interested in a property managed by CPC. We had an issue scheduling a…read moreviewing of the property, but CPC handled the issue and we viewed the property the following day. The girl that showed us the property didn't even bother to introduce herself to me or shake my hand and seemed like she did not want to be there. Ultimately, despite wanting to, we didn't get to rent the property because CPC's communication was dismal. They did not return voicemails. Most recently, because we were having difficulty reaching anyone with the ability to provide answers and we happened to be down the street from their office, we walked in. It was reminiscent of the scene from Wolf of Wall Street, where Leonardo discovers the penny stocks company and walks into their office. Low social skills, low competence, and it didn't seem like anyone there really wanted to help us. To me, it seemed like a group of interns with no supervisor. My wife is Chinese, a non-US citizen. We have submitted for her lawful permanent residence, and she won't have a SSN# until the "green card" is received. They took a scan of her passport and said they would get back to us most likely later that day regarding a screening. It's been almost a week. We rented a different property from a different company that treated us with respect and actually worked to provide a SERVICE, which is the keyword I think those that work at this company forget. It's probably a good thing we did not sign a contract with this company as after looking at reviews it seems many folks have regretted doing so.

DO NOT rent from them. They are terrible. In the year and a half I rented from them, I didn't speak…read moreto one human the entire time. I've rented from a lot of companies and they are the worst I've ever seen.

Yelp is where I originally found Ron because of his exceptional reviews here and he has 100%…read moreexceeded my expectations. I trust him completely with my condo and it's a huge relief to know it's in good hands. Ron's handy-man skills have already been put to the test and have saved me money by not needing repair men to come out and fix minor issues. He also got my condo listed at 14% higher than the comps! I'm a detail-oriented person and Ron has excellent documentation of all paperwork, repairs, and invoices, all of which is accessible online through his website. If I ever have a question he's quick to answer via text or email. I highly recommend him to anyone wanting a top-notch property manager.

As a first-time rental property owner, I was nervous about turning over the management of my…read morebeloved house to someone else. Working with Ron at Monument Rents has been great - I fully trust that my home is in great hands as he has really gone above and beyond to ensure that I am happy, the renters are happy, and that my home is well cared for

My tenants in Carolina Cove, West Ashley, were having issues with their pool/exercise room key fob…read more I contacted Dillon Furtick, our property manager at IMC Property management. He immediately took care of it, and I was able to pick up the new fob at the office that day. Great job and great service! Thank you Dillon!! C. Fischer

I don't know who IMC Charleston thinks they work for, but it is clearly not the property owners…read more Whether your issue is a repair (including things that present a danger to the community), a parking pass, or anything else, they will NOT get back to you. On my last need I contacted them well over a dozen times between email and calls and today ended up putting a letter in the mail. Really? Consider your decision carefully if you are thinking about moving into an IMC managed property.

Finding Lois when we were new arrivals in Charleston was a stroke of luck. She has helped us in all…read moresort of ways through multiple transactions for a quarter century! Lois has a deep knowledge of Charleston Downtown and is a gentle but firm negotiator; she has also helped greatly with challenges like finding good contractors for last-minute repairs. Her confidence and positivity got us through home buying and selling with little drama and good humor. It could not be better. Thank you Lois and your Team!

As a first time home buyer Keelin Love made this exciting time in our life educational and stress…read morefree! We loved Keelin because she was prompt to answer all our questions throughout the home buying process to even sending us reassuring text messages that everything is going well. She is very down to earth which makes you instantly feel comfortable but also creates trust by acknowledging things we might not have thought about like flood zones, school zones, and house quality. Her passion to look out for what is best for you and her determination to get the job done will lead to not only the perfect house, but a friend that you will have forever!

From a landlords side I have to agree with the claims that these people are unscrupulous…read more A Ravenal agent leased my meticulously furnished home to a couple that they obviously did not even do a background check for. Then gave them the keys without even meeting them in person even to check them in at the property. The irresponsible tenants decided to take all the furnishings, art and accessories and carelessly dump them into one room, damaging drywall and all items in the process. Then they rigged the satellite to get a free signal and broke the washing machine. We were in the guest house when the tenants decided to move out within the first few days because their dogs did not like my sweet golden retriever. We did not see all the damages until they were gone. The Ravenal's made the determination that THEY could go to court if charges were pressed by the tenants so fully reimbursed them for the deposit! Avoid this company at all cost.

With the time to search for apartments in Charleston nearing, I have to warn young adults and…read morestudents to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs!

Andrew from James Island Property Management has been very helpful with our rental property. His…read morerates are fair and we have been impressed by his professional and timely communication throughout the process.

James Island Property Management has been a great partner. What stands out most is their…read moreresponsiveness and willingness to stay on top of the details, from tenant placement to maintenance and ongoing oversight. I appreciate that they keep the owner involved in major decisions while still taking initiative and handling the routine work efficiently. Their management model is straightforward, transparent, and owner-friendly. Strongly recommended for anyone who wants reliable property management with a personal touch.

Absolutely amazing team! Super accommodating and overall amazing ran company!! 10/10 recommend!!!read more

Pierce was awesome wheb it came to getting into the house. Not to happy with maitenance department…read morefor them though. For 5 months no issues then starting in Nov a waterline in the plumbing broke water bill went from $40ish dollars to $240ish. It is now Jan almost Feb I have put in what is now my 3rd work order and here I sit still with a $260 water bill and noone has come out to fix it. When I spoke to Marie last I was told since it is the weekend noone will be put as that cost them extra. Whats the point of a maitenance dept if they dont repair things

Do not do any work without being paid upfront! We were assured by Lauren Kelly that we, Air…read moreSolutions Heating and Cooling would be paid same day via ACH in December if we went out to Camellia Home Care and get the heat working again. We did our part and now they refuse to pay us. If you are a contractor I highly advise you to get payment prior to doing any work.

A Southern Shores newbie realtor brought a buyer who wasn't qualified in the least for a loan and…read morethen tried to use a VA appraisal to discount it by 50k. After keeping it off the market for 10 weeks while they tried to process this scam I went to the broker who would not take any responsibility for an unethical employee. My advice? Stay away.

Quality service and professionalism. Does good work in reasonable timeframe. Goes the extra mile to…read moremake sure everything is done right and doesn't cut corners

From the owner: As a family owned and operated property management firm…read more Having always been based in Charleston, we have extensive knowledge of the area and have built our reputation on qualified staffing, immediate responsiveness, and individualized attention.