I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Absolutely fantastic experience with Phill! Our car took a dive at a terrible time. It was so…read morestressful, and we were hoping to get it fixed as quickly and affordably as possible. Phill was a lifesaver! He responded to our request immediately and came right to our house super quickly on a weekend. He went out of his way to diagnose the problem, go get the part, and fix it all within a few short hours. His work was top-notch and reasonably priced. Not to mention how nice he was! He could tell how stressful the situation was and was super determined to help us out. It is such a relief that the car is fixed and even more of a relief to know that such a great mechanic is available in our area. Can't recommend this guy enough!

The service was amazing, He came fast and gave us a good price, thank you so much Phil.read more

Very quick to respond. Provided me with options based on my yelp message. Then I showed them my…read morenon-standard, self inflicted setup via pic and they didnt flinch at all. Remained professional the entire time, responded with info that instilled my condfidence in them to work on my car.

Let me start with, "Man, I wish you were closer--but, you guys are worth the drive!"…read more Coolest family-run business I've had the pleasure to do business with in a long while. They definitely know their stuff and it shows in the quality of their work, from basic welding to completely custom fabrications. I will definitely return for any future welding/fabrication needs. Thanks guys!

they were very helpful gave us a great price for a set of rims and 37 inch tires that did not break…read morethe bank will definitely be a long term customer

** I have no ties to this place other than research but let me tell you if you're looking around,…read morepick this place. Amazing company with great employees who really care about customer service and quality. The owner, Hans is super knowledgeable, speaks and explains things very well. We actually found them on Facebook marketplace and never thought in a million years we would go to a shop we found off there, but we are so glad that they posted and we found them and decided to give them a try. We drove up all from Vacaville to come here and after this experience, we wouldn't work with another tire/rim place again besides this one, even with being an hour away. The pricing you can't beat either. All around five stars.

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

I bought an old car and they fixed it up like new, runs great now. They have my best interest in…read moremind when taking care of my car. Honest and reliable with great communication from Cameron well done.

Was inquiring on Yelp for some affordable & efficient tinting services for our new Model Y & Kevin…read more& his team reached out to help! From the get go, Kevin has been super communicative and responsive. He went over the different tint % & has such efficient work. We requested full tints on all 4 windows + front windshield + ceramic coating. Overall, it was so worth it for the price! Afterwards, even when we had some questions regarding our tints, Kevin has been responsive and said he will take care of any issues. I have already recommended this place to my family for any of their future car needs!

I was looking for a tint shop and found these guys online,…read moreread some reviews and tried to make an appointment online but there was an issue with that part of site so I called the next day explained to the owner what happened he got me in immediately and as soon as I got to shop he wanted a pic of issue with appointment scheduling so he could reach out to his web designer and get that fixed. The waiting room was comfortable. They got my vehicle back as soon as the customer in front of me was done. It had taken longer than promised which was fine but the owner went above and beyond bought me lunch and gave me a discount. When the vehicle was done they pulled it around and we inspected the together, looks amazing. Went with the ceramic tent to help keep the car a bit cooler. Very competitive pricing. All in all it was a pleasant experience and I will be bringing all my vehicles here. Thanks again guys!!

Recently took my RAV4 in to get some major repairs done and was greeted by Thomas Smith. I'm…read moreusually pretty skeptical when it comes to working with people I haven't met before, but this time around that wasn't the case because Thomas provided outstanding service during my visit. He was professional, attentive, and kept me informed every step of the way. He made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly felt taken care of and appreciated his honesty and efficiency. It's rare to find such excellent customer service these days but Thomas definitely goes above and beyond. I highly recommend working with him if you want a great service experience!

I bought a used Tesla from this dealership in February because I needed a vehicle immediately and…read moredidn't have another car. It was late in the day, the sun was setting, and I did the best inspection I could under the circumstances. At the time, I noticed the plastic trim on the outer side of the driver's seat wasn't sitting flush. Before moving forward, I specifically asked the salesperson if there was any other damage I should know about. He told me, "Nope." That turned out to be false. Since buying the car, I've discovered issue after issue that appears to have been hidden, poorly repaired, or temporarily covered up. On the drive home, I noticed a windshield crack that only showed when headlights hit it. The next day, I found deep circular scratches all over the hood. I later noticed the rear seat upholstery separating near the door. Then the passenger window switch popped out of its housing, and when I opened the door panel, the internal housing was clearly damaged. That was not normal wear. That looked like prior damage that had been covered up. Later, a plastic trim piece in the trunk simply fell off when I opened it, again showing signs of a cheap cover-up rather than a proper repair. Now, the driver's headrest has started wearing through, revealing what appears to be previous damage that was concealed before sale. Tesla does not sell the headrest separately, meaning this could require replacing the entire seat. I understand that used cars can have wear and tear. I also understand that I should have inspected the vehicle more carefully. But there is a big difference between normal used-car wear and multiple hidden issues that appear to have been patched, covered, or concealed just long enough to get the car sold. What bothers me, is that I directly asked if there was any other damage, and I was told no. Based on everything I've found since, I do not believe that was an honest answer. I strongly recommend avoiding this dealership. At minimum, do not trust their word, do not inspect a vehicle there at night, and do not assume anything has been properly disclosed. In my experience, this car had multiple issues that looked covered up rather than repaired, and I would not want another buyer to end up with a lemon car.

called A&I Towing and they were so nice to talk to on the phone, very easy to deal with and they…read morewere so helpful in picking up the vehicle and delivering it to where it needed to go. I was impressed by how quickly they responde. Definitely a great service. Thankyou for helping us in our time of need.

Waste of $85. Guy came out and spent 3 minutes jump starting my battery, told me to leave it on for…read more20 minutes then left. He said it would be fine. I tried driving the car a couple of days later, battery still dead. I specifically asked if I turn the car off after 20 minutes and try to turn it on again and drive it, if it would turn on without problems and he said yes you'll be fine, it probably went out because the door was left open. I can't believe I spent $85 for 3 minutes their time to jump start my car and I only live a few miles from them. Then they blamed me saying I should have driven it sooner and also tried to blame the weather. $85 for 3 minutes.