I had such a great experience here! I needed a headlight bulb replaced and found this shop through…read moreYelp. I reached out via message and they were incredibly quick to respond. I had already purchased the replacement bulb and was quoted $120 just for labor, and they told me I could stop by whenever I was able. I was a little hesitant since I didn't have an appointment, but they got my car in right away! The gentleman who helped me at the front was so kind and knowledgeable. He also noticed that I needed a blinker replaced, which thankfully they had the part for. I was there for maybe 15-30 minutes total, and they replaced both my headlight bulb and blinker for only $100! I was honestly so happy with the entire experience--from the speed and affordability to the thoughtfulness and customer service. I really appreciate how easy and stress-free they made the whole process. I would absolutely come back again and highly recommend them!

Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Nice service expert technician good communication is also good better price…read more Next time we can go

They made things easy with a nice waiting room and open and consistent communication about the car.read more

Highly recommend this shop! Owner is nice and honest. Quick and easy responses with up front…read morepricing. They offered a diagnostic for $150 and removed the charge after the work was completed. Not to forget they even gave me a discount. They ordered and replaced all parts under 4 hours. They even stayed open late for me to pick up my vehicle!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I called on a Friday because my wife's car A/C wasn't cooling properly, and they were able to get…read moreus in first thing Saturday morning. I dropped the car off at 9:00 AM, and by 11:00 AM they had already diagnosed and fixed the issue. The problem turned out to be an overcharged A/C system, and they corrected it by removing some refrigerant. Their pricing was very fair, the shop operates efficiently, and the entire process was quick and hassle-free. They seem to genuinely care about their work and their customers. I highly recommend them and will definitely return in the future!

James is the best. He cares…read more They all do. I have never been to a better business with great service and big hearts!!!!! So grateful

I highly recommend Fair Auto for alignment. They got me right in, they were very fast and the price…read morewas the best I've found. The young man behind the counter was very kind, responsive and courteous. Thank you very much!!

I've had nothing but great experiences with Fair Auto Repair and Tire. The team is always helpful,…read morefriendly, and honest. They've taken care of all my tire needs, from replacements to rotations, and everything is done quickly and professionally. They've also done my oil changes and even replaced my lower control arm, and the work was done right the first time. What really stands out is how much they care about their customers. They take the time to explain things, don't try to upsell, and make sure you feel comfortable and taken care of. The pricing is great, and the service is reliable every time. I highly recommend them if you're looking for quality work and great value!

I had called Phill for a pre-purchase inspection of a used car i'm buying. He's punctual, honest &…read morea very good worker. I highly reccommend him to everyone. It's sooo worth the money. Thank you so much again Phill for today!

Phill did a great job repairing our rear brakes today in the 95° afternoon heat. --He even went to…read morethe auto parts store for me when he discovered they sold me some wrong parts. What a great guy!

I made an appointment a few days ago to get a battery replacement and new engine air filter…read more Green flag#1-The first price quoted was $410. I then received a message from Ramon that he was able to apply some discounts and it went down to $353.65. Green flag#2- I ended up having a family member replace my battery, so I messaged Ramon to cancel my appointment. He reminded me of the engine air filter that I needed replacing-I totally forgot about it! So I kept my appointment. Green flag#3- When I arrived, I was greeted by Ramon. What I thought would take at least 30-45min (they were busy) he went out himself and replaced the filter in less than 5min! Not only that he did it free of charge!! God bless him. I will be taking my vehicle here going forward. I highly recommend you do the same. Great communication, fast service, and amazing mechanics!

I have been taking my car here for years. They are honest, reliable, and I haven't had any problems…read morewith their repairs. Their location is very convenient for me as I live in the area. Ramon always provides top level customer service and knows my car and which repairs are needed. The rest of the staff is friendly as well.

Peter took me in right away and diagnosed what my problem was and helped me pin point my problem…read morenarrowing my problem down to one thing on my Mercedes(Turbo for the M264 Engine). Printed me out a quote and reassured me to call him if I need anything or have any questions. Looking forward to seeing my car back on the road as a daily again. Lobby was very cool and comfortable and his service men at the shop were incredibly polite. Would definitely recommend his hospitality to anyone.

The owner Peter is a genuine neighborhood mechanic…read more Clean shop, best diagnostic tools and great customer service. He goes above and beyond to take all the technical worries away. He puts on the diagnostic tool and gives you the honest approach of how to fix your vehicle with a well priced / fair quote. This shop treats your car like their own. I've been recommending Sunrise Auto Care for this these reasons.

Quick to respond and thoughtful about finding inexpensive solutions. Very kind and helpful.read more

Ray was exceptionally thorough and professional when he did our pre-inspection for a vehicle. He…read moresent pictures, videos, and then even took a phone call from me to follow up with questions that I had afterwards. I would definitely recommend to others.

I recently had a fantastic experience with an AAA repair shop in Arden, and I feel compelled to…read moreshare my thoughts. From the moment I arrived, the staff was incredibly welcoming and helpful, making me feel at ease during a stressful time after my vehicle was involved in an accident. One of the standout features of this shop is their exceptional customer service. Everyone I interacted with was not only friendly but also genuinely concerned about my situation. They took the time to explain the process and reassured me that my vehicle would be well taken care of while it's stored there. What truly sets this shop apart is their commitment to handling all the billing directly with my insurance company. This has been a huge relief for me, as it means I don't have to worry about the financial aspects while my claim is being processed. Their seamless communication with the insurance company eases my mind and allows me to focus on other important matters. Overall, I am extremely grateful for the service I received. If you're in need of a reliable and supportive repair shop, I highly recommend this AAA location in Arden. They will take care of you and your vehicle with professionalism and kindness.

I'm not from this area, so when it came time to do my routine maintenance on my vehicle, I reached…read moreout to AAA first. I've been with them since I first started driving (back in TX) and never changed my membership/insurance since. BIG reason to trust them, right? - WRONG. Let's start off with the fact that I called and spoke with a technician over the phone to coordinate an appointment on my off day. I let him know what I need done (gave my Year/Make/Model, mileage and service code) and booked it for 10am the following morning. I had a code b0 which I identified and confirmed with him that it was an oil change, fluid check and brake inspection/fluid flush. I was told it should take several hours and can choose between morning or afternoon (10am done by roughly noon or Noon done by roughly 4/before close). I opted for the AM appointment so I would still have time do do what I need to do. Appointment day comes and I go to drop my vehicle off. I was given an ETA by the service advisor Phillip Tran of 1pm (when they got back from lunch) since I added SMOG to the b0 service. I was then offered a Lyft to get home until my vehicle would be done (YAY!). So far, so good. As time goes on, I have not heard anything from AAA. At 130pm, I call to check in on my vehicle's status. I was told by Phillip that it is not done yet but he will call me right back with an update. I finally get a call back at 2:19pm and he said there was some sort of delay with other cars being serviced that my new pickup time ETA will be about 4pm. I then get a call around 4:18pm for him to tell me that it took them all day, or so it seems, to identify that my dip stick was broken and they were unable to do the oil change. The icing on the cake was that they said they located and ordered an OEM dipstick from MB El Dorado Hills with a price of $96!! No one communicated to me at all or gave me the option on whether I wanted that or not - realistically, an aftermarket dipstick runs about $10-$15 online. Then Phillip proceeds to tell me they are finishing up my SMOG. Wait, what!? How does that make sense to complete a SMOG if the check engine light is still on because the service was not completed? Who trained these guys? Are they just trying to milk out as much billable hours to customers they think do not know any better? The technician who could not identify the dipstick issue in a timely fashion is listed as Elliott Maxsom. The SMOG inspector that decided to move forward with the SMOG was signed by David Cain. I asked if there was anything that could be done to remediate the situation. Phillip apologized and said that he "zero'd out" the inspection, as if that was a favor to me. OF COURSE that should not be billed - I KNEW it would fail if I did not get the full servicing completed. Who in the car industry does not know that!? The only "discount" I received was a measly $14.50 for being a AAA member. I asked if a supervisor would be able to contact me about my experience and was given a business card of the manager Jeremmy Sanchez. I was told that if I do not hear back by Monday from Jeremmy, to reach out again. Once again, I will lead the communication. We shall see if anything is rectified by Monday. Maybe this is a one-off experience (previous reviews appear that this happens often enough). It does not change my view on my insurance with AAA or my membership for Roadside. This is just beyond disappointing to know that I cannot trust or rely on their repair center.