"I have been a client of Ms. Sanders since 2000. With her background as an occupational therapist…read moreI had complete confidence in her skill first as a massage therapist and later specializing in cranial/myofacial therapy. I went to her with back and neck issues. Where chiropractic services were not for me (aligning skeletal), myofacial was just perfect in aligning the body using a hands on approach to the muscular areas. I love her gentle approach and leave feeling relieved of pain and standing straighter as my body is now re-aligned in its correct position. Since back surgery I now see her twice a month and have noticed improved and faster healing after my surgery. I highly recommend her treatments"

Amy is an amazingly competent craniosacral licensed massage therapist AND licensed occupational…read moretherapist. She has done more for me in the last year that numerous years with chiros and traditional massage therapists. Her intuitive touch and somatic training has helped me clue into my body in transformative ways that have allowed me to continue to do so outside of session. A good friend recommended Amy to me for migraines and I havent had one in months! Amy is kind, knowledgeable, compassionate and gentle. Give her a try and you will be singing her praises too!

My little one saw Erin Gonzalez here for speech therapy for six months. Three-four stars for the…read moretherapy content and one for the billing nonsense at the end. Erin is very sweet with children and kiddo enjoyed the speech therapy. She had a few tips that stuck and my little one's enunciation - which wasn't horrible, but was a bit behind peers - did improve during that time. At the end of six months, based on feedback from kiddo's teacher and some other educational figures, as well as my /grandparents/coparent's perception of moderate improvement, we decided to close out the therapy sessions. Erin looked a bit disappointed when I told her the final date, but was professional enough. She insisted that she would "re-assess" progress during that day's session, instead of going over the usual consonant sounds. She sold it a bit - kept talking about it - and I agreed, thinking it was harmless enough to have a written record of progress. The initial assessment at our first visit had been priced the same as the ensuing therapy sessions, so I wasn't worried about pricing. Erin went over her "re-assessment" of kiddo upon our return. My initial perception was that she showed the need for speech therapy as more extreme than assessed at our first visit. There was a minimal nod in one segment to minor progress. There were multiple areas where the report seemed to show regression. It was a bit alarming and my first thought was that she was far less happy about our quitting than she had expressed. Thinking I might not remember the initial assessment accurately, I compared the two reports when I arrived home. My initial instinct was correct. The second surprise arrived a month or two later. A bill (despite our having paid the usual co-pay at the visit) for THREE TIMES the co-pay. Almost $200. Because Tesoros had billed insurance differently, this "re-assessment" had been assessed differently in connection with our deductible and the insurance wouldn't pay. Calls to Tesoros (it took a week of daily calls to get a person on the line) resulted in a circular explanation of how they bill re-assessments. They couldn't explain why it would *need* to be done on a child's next-to-last visit, or why it was billed at a higher rate and filed with insurance differently than the initial assessment. After months of going back and forth with them, I've reported them to my insurance company's fraud team, paid the bill to avoid a credit report ding, and am reviewing them here. It's left us with a very sour impression of what was, otherwise, quite a harmless and neutral experience.

Christine was just great. Our 3 year old son loved her and has now graduated. She was patient and…read morefun. Our son kept saying he wanted to go to her house. Lol. Front office ran a tight ship too, which was really nice.

Great outpatient pediatric clinic! The staff are so kind and professional, they care about the kids…read moreand their individual needs! The owner is so caring and runs a great business. I recommend for your child's therapy needs!

We are hitting the 1 year mark here. My son has been in therapies since 18 months....6.5 yrs now…read more What a team they have here. So impressed. He sees a variety of people (speech, ot, feeding) and they mix it up a bit. they embrace seeing the kiddos when they are disregulated and help you work through it. we've been elsewhere and told....let us know when he's ready to work. feels like a partnership. big growth year for him! at school we were able to take a bunch of goals off his iep since he met them already. i credit the work at ACS for getting him to those goals. we still have a long journey but wow the progress, the people, the kindness, and the care. our family feels supported. (my daughter is dying to go to therapy with brother...it's that awesome!) thank you ACS!

Ms. Sarah is the best speech therapist we have been worked with for the past two years! She is so…read moreprofessional and very knowledgeable about every aspect of the young children development. Highly recommend her!

I was really disappointed with the lack of COVID precautions they are taking. There was no…read moretemperature scan or screening questions asked upon entry. The therapists were using the small waiting room to meet with families both before and after our appointment. I was not expecting to have to wait in the waiting room, especially not when there was another family there. They still have a paper sign in sheet and community pen! No hand sanitizer out for patients after using the pen either. Given the nature of their work, I was really expecting a safer environment. I did not feel safe there and we will not be back.

Very friendly staff and physical therapists that spend a lot of time with you to make sure you get…read morethe most out of your sessions and time in between sessions. I have nothing but great experiences at all Seton facilities. They have world class machines at this location to help you with all kinds of physical therapy needs. They are currently helping me with my spinal issues from just getting old and arthritis. If the door is locked when you arrive for an early appointment, just knock and they'll open it for you.

I was mislead on the purpose of my appointment. I…read morespecifically advised the person I spoke to when I called for an appointment that I only wanted an evaluation and I was charged almost $800.

My daughter recently completed a three week intensive program at NAPA, and what an incredible…read moreexperience it was! I want to give huge accolades to the entire staff. The program is run at the highest level of organization, care, and therapeutic expertise. Every team member we met was so warm and welcoming. By the end of the three weeks, we had built such meaningful connections with both the staff and other families in the program. My husband and I have seen amazing growth in our daughter, both in her physical abilities and in a new level of confidence she didn't have before. Her occupational therapist, Savannah, was incredible. She and Rachel, her other OT, made such a lasting impact. Our daughter's face lit up every time she saw them, and their energy and kindness kept her motivated and joyful throughout every session. Her physical therapist, Rachel, was just as amazing. We were in awe watching all of the creative and dynamic movement exercises she designed. Each session was perfectly challenging and helped our little girl succeed. A big shout out as well to her speech therapist, Madelyn, who brought so much positivity and encouragement every day. Thank you, NAPA, and all of your amazing therapists, for welcoming our daughter and our family with open arms and warm hearts. We are so grateful and we can't wait to come back!

Our physical therapist is amazing. And I see other children receiving therapy and they are always…read morehappy (or the team supports them until they are confident enough to keep going. With so many kids with more severe delays than my little one, it's awesome to see how they really care for the children. I'm still waiting on feeding therapy for my little one (which he needs more desperately than PT, so I will update when that occurs).

You didn't take my concerns or need for a pain free stay after my stroke and severe back pain…read moreseriously while I a patient there so why would you respond to my needs after? Every-time I asked to speak to the doctor or for help I was turned down. Patients have the right to be free of pain or have less pain as well as be treated with compassion. I am still impacted negatively from my treatment received at your facility. I hope you have done some improvements since my hellish stay. The one nurse who told me I quote " if you keep crying I won't come back into your room" should have been fired for her lack of compassion. I hope your staff takes a urine bag connected to my bladder being stepped on and left on the floor without cleaning seriously two years later. My stay there made me feel as though I would die and hence the reason I requested to transfer.

Whatever you do do not take your loved ones to this place!!! they will end up being sicker and more…read morehurt than when they came in. I actually asked if Covid has affected the amount of employees they had and they said no they're fully staffed so don't let them tell you that's their excuse. They literally don't know what they're doing, my father-in-law is worse off now than when he first came in and they don't care. Every day they keep making the exact same mistakes. They had him in the same diaper for two days, they didn't move him from his bed for 3 1/2 days, he has a fractured spine and they have yet to put his brace on before moving him, the lists goes on and on and on and on and on. have reported them to the health department they will be doing an investigation in the next 48 hours again, I cannot emphasize this enough, do not bring your loved ones or yourself to this place.

I have two children who are patients at CTOA. We have been going there for over 6 years. We would…read morebe lost without this clinic! The therapists are dedicated to the difficult work of helping my children grow in their abilities and function. They have educated me to understand my kids' challenges so that I can better support them. They are always putting patients and patient families first. We are fortunate to have such a big-hearted and professional group of therapists and staff in Austin. I am so happy we are a part of CTOA.

I have been bringing my son here for nearly 3 years for speech and occupational therapy, and PT for…read moreabout 4 months now. When Gabi first evaluated my son, she made several assumptions about his behavior in certain situations, and she actually nailed nearly every one of them. I think there were maybe 2, out of several, that she wasn't right on. I had to fill out extensive paperwork about my son and our family history and she clearly read the entire thing thoroughly before the eval. Her insight is uncanny. She evaluated him again a few months ago when my son's doctor recommended we add PT to his regimen. Again, her insight was astounding. He had been having some very specific, mysterious behavioral issues at school that I won't get into here that were confounding his teachers and frustrating me. At the evaluation Gabi had a theory as to what was behind the behaviors and some practical suggestions for both me and his teachers which I passed on to them and they followed. The behaviors cleared up in less than 2 weeks and resolved themselves permanently. I haven't even gotten to the actual therapy yet. He was diagnosed with a general developmental delay, hypotonia, and general speech delays. We noticed positive changes in our son almost immediately after beginning the therapies. His therapists have always been available for conferences when we ask to check on his progress and are very specific on what's going on. I've never felt that anyone is vague or dodging questions. The environment is very clean, happy, and professional, and I also feel their billing department is very clear on charges. They've been incredibly helpful in dealing with insurance changes and other related issues. My husband came with me to some of his first sessions and met Gabi and his OT. When we left, the first thing he said was, Those ladies are amazing. I can't recommend CTOA highly enough.

We are grateful to have Emily as our child's speech therapist. We were particularly looking for a…read moreprovider with gestalt language processing experience and her knowledge is exceptional in this area. She is helping my child navigate the stages beautifully. It is also priceless to have Emily be neurodiversity affirming in her approach to speech therapy! Emily is professional, on time, and creative with her speech therapy sessions!!!

Wow. We find ourselves saying this a lot about our son's speech now. When we ran into challenges,…read moreEmily continued studying until she found the most effective strategies. She was the perfect teacher, and our son misses not seeing her because she made speech therapy so fun for him. Having Emily come to our home helped us so much with our busy schedules, and we are forever grateful for the speech skills she helped our child develop--skills that will last a lifetime!