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    Capital Area Speech & Occupational Therapy

    4.4 (24 reviews)
    Closed 8:30 am - 6:30 pm

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    Review Highlights - Capital Area Speech & Occupational Therapy

    The patient is always their top priority and they will do what it takes for progress to be made.

    Mentioned in 5 reviews

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    Round Rock Children's Therapy Center

    Round Rock Children's Therapy Center

    4.4(13 reviews)
    6.6 mi

    I unfortunately did not get the opportunity to experience the staff's services because the…read morereception office staff experience was completely unprofessional. I called to inquire about an evaluation for my child. The lady with what sounded like an English accent asks if my insurance was with an employer. It was not. Then she asks "is it Marketplace"? Not knowing what marketplace was, I said yes. Then she curtly said that this insurance was not accepted. After the call, I logged into my insurance (which was purchased directly from UnitedHealthcare) and, sure enough, they WERE in network, as I had UHC Choice, and not Marketplace, I call back telling her this information and was referred to the manager, and he was repeating the same information. I told him I misspoke and clarified that I did not have Marketplace insurance and that I purchased the insurance directly from the UHC website, which he claimed this wasn't a thing (YES, this is a thing, because I did it. ). They didn't bother to fully check to see if the office was in network (didn't actually ask for my Member ID information or other details) which is what dozens of offices have done as standard protocol. Eventually the man did say that we can take my insurance, but wouldn't be able to accept my husband's Aetna insurance in 2026 - but that I could still schedule something under my current insurance. ABSOLUTELY NOT! The conversation with reception left a bad taste in my mouth and I have scheduled evaluation services elsewhere. I would recommend in-house office training on how not to escalate insurance issues and on common customer service skills. And if insurance companies are listing your office as in-network when it's not, you need to figure out how to fix that on your end.

    Overall it was a relief finding and working with RRCT. They truly seemed to care for my child and…read morecommunicated on a daily basis about progress and and opportunities.

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    William's Community School - Front entrance

    William's Community School

    5.0(2 reviews)
    4.7 miNorthwest Austin

    Both my children went to this school for a year of preschool, even though the school considered…read morethem both to be neurotypical, after my older son got kicked out of his preschool for behavioral issues. I can't say enough good things about Williams. They have on-site behavioral therapy, occupational therapy, and speech therapy. Each classroom has a quiet sensory room attached for children who get over stimulated, and there's an indoor gross motor room that my son was able to able to utilize when he became too hyperactive. They have smaller class sizes, and were able to work with him one-on-one when he needed it. The teachers and other staff were all very competent and capable. We interviewed at several different schools, most of which had said that they would be willing to take him and might be able to meet his needs, but it gave me a great deal of Peace of mind KNOWING that this school would be able to with with him regardless of his behaviors. Both my children thrived at the school, where they were only surviving before. I also think it was a very valuable experience for both of them to be surrounded by this diverse population and the teacher was even able to challenge them both academically, even though they were only in preschool. They both loved going to school there, and they learned a lot! My older son was eventually diagnosed with ADHD, sensory integration disorder, and a tic disorder. He's now transitioned to public school. Well see how that goes. Williams set the bar really high.

    Amazing school! I worked there for over 2 years and can honestly say I would send my own child with…read morespecial needs their in a heart beat! Please consider opening a south Austin location as well have numerous south Austin Autism families that would benefit!

    Capital Area Speech & Occupational Therapy - speech_therapists - Updated May 2026

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