I have a small space - 840 square feet apartment…read more Communication: communication started out great - called as soon as I requested a quote for a Deep Clean. Told me they could show up next day around 9am, okay great I will take it. 9:53 am - text them to make sure no issues at gate entrance. Company responds with, we'll be there at 11am. 10:52 am - text them again. Receive text they will arrive in 55 minutes. They arrive at 12:15 - 3.25 hours after agreed upon time. None of this was okay - I directly told the person when setting up this appointment I was making it work with my schedule by them arriving at 9am, 10 at the latest. I did not need next day cleaning but went with it since she was so adament about it. They did not communicate arrival times and I received updated arrival times only as responses to my texted inquiries. Arrival of cleaners: Male and female cleaners arrive, seem very very friendly. I walk them around space, ask them if they need me to move anything for them, and leave so I am not in the way. Cleaning completed: They text me 1.5 hours later to say they are almost finished. I arrive home and they say they are sorry but they broke one of my wine glasses. This was upsetting as wine glasses were a gift from my deceased mom. They offered to pay for replacement. While that was the right thing for them to do, it cannot be replaced. Scanning apartment before they left: cleaning looked okay. Within a couple days after the cleaning: appeared they did not move couches/ottoman to sweep/mop underneath. Large pieces of glass, from broken wine glass, were under furniture. Along with leaves, dust, etc. Top of fridge was covered in dust. The dining room, used as a home office, furniture was dusted but was never moved to clean walls and floors. This was my first time using a cleaning service and I am so disappointed by the experience.

My review is 5 stars + On time and discussed cost prior and went to work as a team. House needed a…read morelift more than I thought. So clean!!!!!! I am going to be moving, and they are going to do an estimate on lawn & will definitely call again for a clean after the move in May. Laureen C, Longview Wa.

We recently purchased a lake home and although it was everything we wanted, it had a dusty, lake…read moresmell to it when you walked in the door. I contacted Elaine and Sean and they were out the next Monday and now the house is PERFECT! No dust anywhere, every surface clean and mopped, and you can't ask to interact with friendlier people. Before they'd let me pay they asked me to inspect their work just to make sure I was 100% happy. I would strongly recommend calling them for any cleaning needs.

Great service! They are professional and clean your home spotless. They went in nooks and crannies…read morethat I was expecting them to overlook (as other companies have). The owner, Sean, was very informative on products to help maintain bathroom trouble spots. I will definitely be using them again.

Finally have found someone who knows what it means to "clean"! Thorough, efficient, with an…read moreattention to detail that is so lacking nowadays, Total Clean is the absolute best. Worth every penny to have my home "total[ly] clean" and smelling fresh when they're done. Started with a deep clean after some construction and now am on a regular schedule. Not sure how I lived without them for so long. Give them a try, you won't be disappointed.

From the owner: Total Clean specializes in providing top-quality cleaning services tailored to your needs. We offer…read moreone-time, move-in/out, and deep cleaning services, followed by flexible maintenance options available on a weekly, biweekly, or monthly basis. If you're feeling overwhelmed by clutter or need assistance with organizing, we’re here to help! Our team can work at an hourly rate as often as you’d like, transforming your space into a clean, organized, and stress-free environment, with ongoing maintenance cleaning available to keep it that way. We also provide post-construction cleanup and light interior painting services, making us your one-stop solution for a fresh and beautifully maintained home. Let us help you achieve a home that’s not just clean, but totally clean!

Crystal was amazing! She was on time for the cleaning, was so nice and the house was sparkling!!…read moreHer deep cleaning exceeded my expectations. She cleaned the upholstery, my carpets, and cleaned every appliance with great care. I give her service a 5 star!! I will definitely use her in the future for all of my cleanings.

From the owner: I’m dependable, trustworthy and spot on cleaning service. You want be disappointed!! Yrs of…read moreexperience, great rates..

If you want to find someone reliable, trustworthy, and kind then look no further. Paula is helpful,…read morecourteous, she shows up early, does a fantastic job cleaning. She treats my home like it was her own, I appreciate her attention to detail. I highly recommend Paula!!

She arrived early, was super sweet and very detailed ! My house looked amazing! So thankful she…read morewas available, got my house sparkling before weekend company.

I discovered Jennifer and her team several weeks ago. They are timely, efficient, and do a…read morefantastic job. Very detailed oriented. Her co-worker, Melissa, has a very pleasant personality just like Jennifer. I highly recommend this very professional group. It's nice to be greeted by smiling faces and when they depart our house sparkles!

FreshStart did an excellent job of cleaning a rental house that I recently listed for sale. The…read morehouse looks great! Great communication, excellent service and very fair fee. I highly recommend them.