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    Strong Arm Tile

    4.7 (3 reviews)
    Open 9:00 am - 8:00 pm

    Request a consultation

    Response time

    30 minutes

    Response rate

    15%

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    Ask the Community - Strong Arm Tile

    Traditions in Tile and Stone

    Traditions in Tile and Stone

    3.2
    (10 reviews)

    My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

    ***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

    Into the Woods Flooring and Restoration

    Into the Woods Flooring and Restoration

    4.7
    (101 reviews)

    Our house went through a serious water leak disaster -- damage spread across the bathroom, bedroom,…read moremain hallway, and a storage area nearby. It was a lot to deal with at first, but Shamas and his crew took charge of the whole thing, including coordinating directly with our insurance adjuster and staying patient through all the paperwork and back-and-forth. We picked out a bunch of our own tiles and materials from Amazon and other online stores, and Shamas had no problem incorporating them into the project. He also pointed us toward more budget-friendly options when it made sense, and threw in some design suggestions that ended up being some of our favorite parts of the finished space. The end result speaks for itself -- every room was brought back to life, and honestly looks better than before. The craftsmanship and attention to detail were top notch; you'd never guess the place had been through that kind of damage. On top of the great work, Shamas and his team were just really easy to deal with -- quick to answer the phone, always punctual, and kept us updated the whole way through. You could tell they took real pride in getting things right. If you're facing major water damage and need a team that can manage the insurance process and deliver a beautiful restoration, Shamas is who you want.

    Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

    Strong Arm Tile - contractors - Updated July 2026

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