The space is so bright and beautiful. I've never had a deep tissue massage before but I've been…read moresaying for weeks that I wish a steamroller could roll out all the knots in my back and I kid you not, this massage did THAT! The staff was so nice and the facilities were clean and beautiful. I had no idea how much stress I was holding in my body until I left feeling baby brand new Something else I love about this spa is that they do giftcards if you're looking for the perfect present for that boss bae in your life. Who doesn't love a spa day? ‍ I think living in a busy city takes a huge toll on our mind and bodies which is why I'd highly recommend this spa. They always have deals and discounts going on, you just have to check their website/Instagram.

Don't even consider coming here. Booked in for first time. Highly unprofessional. Was basically…read moreignored when I came in. Not greeted by my masseuse or asked my concerns or to fill anything out? Woman masseuse walked in on me while I was changing for massage. After 1 minute she knocked on door to ask if I was ready. Not sure if she thought I was super man and would whip my clothes off right away. I just walked out. I've been to other Thai massage places in the city and this one seems creepy. Male customer who came out before me from a massage was leering at me and then he was looking at me outside on sidewalk in the window while I waited for my massage. As a woman I did not feel comfortable coming here. I would definitely go somewhere else. Not sure what else goes on here other than massages?

I've been here many times, and every visit has been wonderful. The service is consistently…read moreexcellent, and the atmosphere is so relaxing from the moment you walk in. I love how the waiting room decorations are always updated. It creates such a welcoming vibe. Most recently, my spouse and I enjoyed a couples massage with Natalie and Mint as our masseuses which was fantastic. All of the masseuses are very skilled and professional. The front desk staff is awesome as well. Highly recommend this place to anyone looking for a top-quality massage experience!

Sawatdee Thai Wellness and Spa is the absolute perfect ideal massage paradise in the city!!…read more I happen to catch the owner during my first visit and she was very warm and welcoming. After my massage, she told me to go in the tea room and relax and zip some herbal tea. The pandan tea itself was so soothing and warm, and they used coconut sugar instead of conventional sugar. Sawatdee Wellness and Spa is relaxing and welcoming. The massage rooms are so clean and prepared for their clients. I am someone who always asks for the lightest pressure level because I can't handle much more than that. However, these women listened to my body and thought that I can handle a little bit more than light pressure, and was right! She even climbed on top of me and I LOVED it! I am now a returning customer after my first visit!

4.5 stars. Was recommended to us by ChatGPT and we figured it was worth a try since AI is always…read moreright . We had the East Meets West 90 minute couples massage and it was fantastic. A little painful in parts but the stretch was sooo needed. The massage therapists were attentive to our comfort levels and really knew how to work the muscles that needed it the most. Definitely worth the money and time! Be sure to make an appointment ahead of time.

This place is fantastic, I'm so glad I found it. We did the couples Lotus massages. The body scrub…read morefelt heavenly, the only part that threw us off was when the masseuse was massaging us with there knees, but it worked and felt so good (you can choose your level of strength they use). The facial made my face feel so fresh and rid of dead skin. I would go back in a heartbeat.

I had a wonderful massage from Kurumi, she was appropriately polite throughout the session…read more They were clean, friendly and offered a warm cup of tea afterwards.

Got a great massage from Linda. Very professional and friendly, the place was very clean and…read morerelaxing with heated beds!

Had such a lovely time at Chi Spa! I made an appointment for a one-hour sangre de fruta massage…read morevery easily by emailing the spa. On the day of, I arrived an hour early to my appointment and was able to access their other amenities like the outdoor pool, hot tub and fitness centre. The locker room is well equipped and even had a sauna in the women's changing room. Really enjoyed the hot tub pre-treatment - it was cool being in the heart of downtown while getting some rest and relaxation. About ten minutes before my massage time, I got ready and was served some amazing ginger tea before being led to the massage room. Yuko was fantastic. There are a few individual massage rooms, and even a couple room. The room was again very relaxing and well equipped with its own washroom, shower, robe, etc. The sangre de fruta products were so great and the oil and body butter used made my skin so soft! Really appreciated the small touches, such as a hot towel at the end of the massage and a cup of tea and snacks.

We booked a spa day and it was just the perfect amount of time spent…read more We both had the Sanctuary Ultimate Treatment, which is 75 min massage with private eucalyptus shower afterwards. There is pre and post beverages. We also added in CBD Oil and Hair Mask too. I knew I would be super antsy if I added in a soak and a massage as it's just too exhausting to spend that much time in one area. What we really enjoyed like all Shangri La franchises is how the layout is very similar in every country. I really could be in Guangzhou or Tokyo. I was first introduced to this hotel chain over decade ago and the touches of it's signature hotel fragrance and linen is unparalleled. Pros I knew it was a beautiful intimate private space. Super relaxing city escape. Cons We had pool access (not from the spa package) and other amenities, as the location was super central with tall buildings surrounded, the feeling of being exposed is real (compared to Willow Stream Spa or even Westin Bayshore). The massage itself was "ok" and relaxing. I liked the option of the CBD oil. The hair mask, I would pass. Come for an intimate relaxing escape. Don't expect your muscle knots to be gone.

We got the 60 minute massage and it was absolutely amazing. The aromatherapy, the actual massage,…read moreand the ambiance was beyond expectations. We also sat for some hot tea after and it was everything I could've asked for. Highly, highly recommend.

Scheduled a birthday massage, and it was very pleasant. The place is not super clear when finding…read moreit, we parking in a parking garage and took an elevator up to the 5th floor, there are other businesses on that floor so you have to look at each door to see their business sign. Staff was very attentive and asked a couple times if the pressure they were using was appropriate which made adjustments easy and comfortable.

Requested thia massage 60 minutes Not knowing there are two…read moretypes stretch and oily. Gave me stretch and later on mentioned oil massage. Massage was very good, clean place, will try again oily massage

My girlfriend and I experienced extremely poor service at Flow Thai Massage, including incorrect…read morebooking by the receptionist Kathy and receiving significantly less massage time than promised, compounded by her unprofessional and dismissive attitude. This disappointing visit has led us to no longer recommend this spa, which we had frequented since 2020. My girlfriend and I have been loyal customers at Flow Thai Massage since 2020, but a recent experience has completely shattered our trust. On May 4th, we called to book a 120-minute oil massage for the following day using our prepaid service voucher. Unfortunately, a new receptionist named Kathy incorrectly booked us for May 6th instead. Upon our arrival on the 5th, Kathy initially denied us service and only after significant back-and-forth did she reluctantly acknowledge her error. However, there was no apology or respect for the time and money we had invested in traveling there ($50 for a round-trip Uber). Kathy then told us to return the next day, dismissing our time constraints. After we insisted, she compromised with a 90-minute session at 5:30 pm, not the 120 minutes we booked. The massage therapist arrived even later at 5:53 pm, and the session ended at 6:45 pm, effectively giving us only 52 minutes of massage. Kathy tried to claim an extra three minutes were provided, but evidence from text messages showed otherwise. It was indicative that they altered the clock in their massage room to let time "fly faster"--otherwise there was no reasonable explanation for the difference in the actual massage time. And this wasn't actually the first time we got shorter massage time than claimed, it was just that this time they were indeed too incompetent that we decided to give them the scrutiny we should have done long ago. During a subsequent phone conversation, Kathy was dismissive and blamed us for not checking our booking confirmation. She said she would consult with the manager for a resolution but called back only to reiterate her stance, adding insult to injury by questioning, "Isn't not checking the confirmation your own fault?" Her attitude was not just unhelpful but outright arrogant. We told her that her response and condescending attitude was unacceptable then she said "ok I will ask and call you back bye" and hung up before we got the chance to talk. Additionally, a glance at other Google reviews reveals that Kathy's poor customer service has been a recurring theme. Numerous customers have reported similar experiences of negligence and rudeness. We tried discussing this further in person, but Kathy avoided us, opting instead to hide behind other guests. We have since demanded a refund for the undelivered service from the manager, given Kathy's unprofessionalism and the waste of our time and money. I strongly advise against visiting Flow Thai Massage as long as there is no significant improvement in their customer service, particularly with staff like Kathy at the front desk. Our once-favorite spa has now lost two long-term customers due to this appalling service.

Great place to get a massage.... This Thai massage place is so close to the beach, it relaxed my…read moremuscles and then relieved my mind after being at the beach

It has been a while since getting a massage, this place makes me feel like I want to extend from a…read more90-minute to a 120-minute massage session but my therapist has another client. This place is so clean and has a modern Thai style to decorate, they just opened in April 2026 but they don't have any reviews, it doesn't make sense at first so the staff told me that they just registered on Yelp. I am so glad to be the one to have you give a 5-star review. I will come back when I visit Vancouver from California. You guys are so amazing job