Stopped in on Monday 15 April, to have my truck washed. So I figured I would partake in the…read morerestaurant they have in the dealership. I had the Sunrise Smash Burger special it was wonderful. Egg was running as it should all over the burger. Burger was cooked perfectly and hot and up together. Least than 5 minutes from when I ordered till I was sitting down enjoying this burger. Beside the restaurant there are so many other features to love the dealership about, Hair salon, Massage room, Quiet room, plenty of comfortable areas to enjoy as you are waiting for your car to be serviced. I have bought two trucks in the last 8 months from them and will do it again if I have a need for another vehicle. Needed a bigger truck to tow my Travel trailer so I had to step up from my 2022 Tacoma, With a standard 6 speed shift which I will miss so much, but not while towing the trailer. Bought a 2024 Tundra so we are looking forward to some long distance camping. Also this dealership proudly supports the Military organizations in the are and all First Responders. They sponsor the American legion Post 307 annual Armed Forces BBQ, This year on 18 May from 1100-1400, meal is $10.00. Come on out and support these worth while endeavors. Thank you Beaver Toyota once again.

Three Years of Frustration -- and Now Nearly $2,800 Lost…read more I've been a customer at Beaver Toyota in Cumming for about three years. I bought a car from them, which included free oil changes, so I've stuck with them for service. I've always rooted for this place, even when things were massively inconvenient. But today felt different -- like I was just being jerked around. Every oil change here turns into a 3-5 hour wait, even when they say it'll be two. One time, after an oil change, I ended up with a major oil leak. I had to add 4.5 quarts myself. I brought it back -- they said they couldn't find anything. Meanwhile, I had oil all over my garage and my friends' driveways. Eventually, they told me to take it to Porsche. Porsche removed the underbody panels and oil poured out. The damage was extensive. I paid over $2,700 to get it fixed. Their opinion? Someone at Beaver Toyota likely caused the issue during a prior oil change. I avoided going back -- until today. I scheduled another oil change and told them about everything that had happened. I was told it would be two hours. Two hours and twenty minutes later, the car hadn't even been started. An hour after that, still nothing. I asked about reimbursement and was told they weren't responsible. I asked to speak to the GM -- he wasn't there. They even asked for my paperwork from Porsche. I declined, in case this has to go to small claims. When I wouldn't share it, their manager said he'd just call Porsche himself to get it. I checked -- Porsche said absolutely not, and that they were aware of this individual's reputation. I don't think the staff are bad people -- they're friendly, and I've always tried to give this place the benefit of the doubt. But there's a pattern of inefficiency, lack of accountability, and today crossed a line. I'm just a regular guy who's now out almost $2,800. That's a lot of money to me. It hurts. And it just doesn't feel right -- especially from a dealership that's expanding and clearly doing well. I don't want drama. I just want a resolution. And I don't want to feel like I've been taken advantage of sadly.

Purchased 4 vehicles here. Some good experiences, some bad. Can't be anything but neutral…read more Seems like they were better a few years back, but that's just my experience.

Our family has bought many cars and trucks from Ewing Motors over the past 35 years and continue…read moreto refer our friends there. We have always received outstanding service.

Greetings Aaron, I…read morejust wanted to let you know about the GREAT service we received today when we brought our car in for service. Aaron you greeted us with a smile and was ready to assist us. Which others just watched us stand in the bay area, then we we entered the service area they ignored us, but you acknowledged us and tried to get us help while you were setting up your terminal. Another service person took our information and pointed towards the waiting instructing us where to go and wait. But later I watched how you walked your customers to the waiting area and let them know about the coffee area and restrooms. I hope that your service manager reads this post and let's his other service reps know how ro treat customers based upon your skill level and not make customers feel like we are a burden to them. We will be back to work with Aaron to get other work done on both of our cars. Thank you Aaron Haji.

I would not recommend this dealership to anyone. This dealership lacks honesty, transparency,…read morecustomer service, basic business ethics and most importantly, violates Federal Trade laws. The entire sales process lacked transparency from start to finish, and is extremely deceptive. They use illegal deception tactics by advertising a price online that does not reflect what you are actually expected to pay at the dealership. This dealership illegally added more than $5,000 of non negotiable and undisclosed vehicle add ons to my vehicle, which were not disclosed online, or over the phone. This is a violation of Section 5 of the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices. Also, the final price of my vehicle was never clearly broken down or explained to me. Instead, I was presented with excessive dealer add-ons, false advertisement, and illegal deceptive sales tactics. Finance manager Jordan Craft failed to apply multiple discounts to my vehicle, which ended up costing me even more thousands. Jordan also persuaded me into purchasing an extended warranty, without disclosing the actual price of that warranty. When I asked to see the final price breakdown multiple times, he never showed it to me. This even includes after the final sale. When trying to cancel that warranty after I saw the final price, I was met by total radio silence, and unprofessionalism. This dealership will call you multiple times a day before and after the sale, until you need something from them, in which you will be met with weeks of silence without response or resolution. I strongly recommend taking your business elsewhere when looking to buy a new or used vehicle. This dealership is lacks honesty, transparency, customer service, basic business ethics, and most importantly violates Federal Trade laws. Please read the other reviews on this dealership, and unfortunately you will see many people saying the exact things that I experienced. I left feeling extremely deceived, misled, and disappointed after my purchase at this dealership. The way this dealership conducts business is illegal and wrong. I do not recommend Rick Hendrick Chevrolet of Buford to anyone.

Easy financing & good prices. Love the small family owned aspect and everyone was very kindread more

Very bad business and very unprofessional, they sold us a car that had transmissions problems and…read morewe went back over and over again to try and get it fixed. They repeatedly told us that nothing was wrong with the car but the check engine light kept showing then said we waited until our "warranty" went out. We came two times to get serviced nothing got fixed. Truth be told they just didn't want to fix the car at all. The rude lady said she didn't care if we left a bad review and had a nasty attitude. I wouldn't waste your money on these people. they will give you the run around.

I thought I was going to another dealership but ended up here. No complaints at all! I came for an…read moreoil change and to determine how much it will be to fix my parking break. Kevin explained to me that it probably is an electrical issue and the diagnostic would be $225, higher than what another dealership quoted for a diagnostic test. I declined but still got an oil change and tire rotation. The oil change is a bit more than I normally pay but I was told by another dealership that they weren't able to do a tire rotation because one of the lug nuts was broken off but they didn't have any issues here. The wait was about 2 hours but I thought that was pretty good for a holiday weekend with no appointment. What I really liked about the service here is that I received a video made by the technician Matthew who serviced my car. He showed me all the potential things that may be of concern, and I truly appreciate that. It's one thing be told something but to actually see it in a video, is a different kind of transparency.

I took my Cadillac Escalade to this dealer twice. The 1st time I wasn't fully satisfied with the…read moreservice. So they invited me to go back and have them investigate all my concerns. So far so good. They even had the technicians drive the car with me to listen to my concerns lives as we were driving. The car is still in the shop and tbd how it will be fixed. But I can tell they care about their customers and will make sure they are doing all they can to help the customer.

Love this car dealership!!!! They tell you like it is no BULL, They tell you everything about the…read morevehicle,what happened and how they fixed it. Christina was so friendly and very knowledgeable, answered all my concerns, let me take it to my own mechanic for hime to check it over. My experience with this company was the best, I would buy another car in a minute, the one i bought was 2015 Honda CRV, runs like a brand new one thank you Christina for walking me throught this special time Linda M

Rceently bought a work truck from them, sady did not run a Car Fax on it before I drove it…read moreaway...The car looked clean but within a day a had a rash all over my arms and neck, the car was so dusty we had to drive with the windows down, and the radiator blew within two weeks. I was told it was a one owner car, found out I was the fourth. Had the car detailed three times to try and remove the bits from the disintegrating seats. Finally had to stop driving the vehicle due to the mold. When I tried to get them to look at the vehicle they said sorry as is...deal with it. The guy lied four times during a five minute conversation first saying they bought the car at auction then saying they bought it from a repeat client, then saying it came from Georgia where clearly on the car fax it was from Tennessee which happened to be a flood city throughout 2019. Beware of this dealership!!! It's the typical used car untrustworthy company. They don't care about their clients obviously but I will resell it with full disclosure!! https://www.iii.org/article/flood-cars-how-to-avoid-purchasing-a-washed-up-vehicle#The%20facts%20about%20flooded%20cars

I purchased a truck from "Big Mac" McDonald. He was very good at communicating, explaining the…read moreadvantages of the vehicle I was looking at, and the price was great for both my trade and new vehicle. I drove over 600 miles just to purchase this vehicle and would come back the next time I'm in the market. The Finance Manager, Chad, was great to work with as well and very good at communicating and having paperwork ready to go upon my arrival.

The staff that I came in contact with were all wonderful. What I like most about them was that they…read moreweren't high pressure. I never felt like i was being pressured into anything. The finance manager (Chad) was totally awesome. He seemed to really care about my budget when it came time to add an extended warranty and GAP insurances. My original salesman was Trey Whittaker, he contacted me by phone and told me he would take a video of the car for me...I asked if he would be sure to take a picture of the moon roof... he did just that. I wasn't able to go up to the dealership until the next day and he wasn't working so he put me in the hands of Jeff Matthews, he was very good too. he took me on the test drive and helped with setting up my settings on the car. i bought the car the next day! Good/fair price and all had great customer service