Absolutely phenomenal service from the selling crew, very open to working with me on, William in…read moreparticular very helpful and took a lot of time with me. I did not feel pressured in any way, and made the experience very nice and enjoyable. Highly recommend buying from him and a new car from the dealership.

This has been one of the worst experiences with a service department I have ever dealt with!!! A…read more1-star review is giving them too much credit. I dropped a fleet vehicle off for a new sunroof on Wednesday. Thursday I approved repairs and was told glass would be there the following Monday or Tuesday. Today is Friday I have called and spoke to 4 different people and still cannot tell you the status of my vehicle. But i can tell you a service writer is on vacation, and a technician had a new baby. Last I checked Mall of Georgia Ford had a few more employes than 2 but for some reason no one there can give me any kind of update on the status of my vehicle that is supposed to be on the road to Nashville as we speak for a project that we are starting in the morning. By far the worst ford dealership. I bet they tell me to give them all 5 stars on a review when I finally get the truck back because you know that's their report card!!!!!!

I had a great experience in buying a new Tundra. Sarais Morillo was my sales person and she did a…read moregreat job and provided excellent customer service. Best car/truck buying experience I ever had in 70 years! Highly recommended! Great prices.

Cant get a response from anyone there. Haven't bought a car…read morein 23 years, need to understand how to finalize a purchase. Beaver offers zero help. You would think someone might want to help me with a cash transaction.....but nooooo

Purchased 4 vehicles here. Some good experiences, some bad. Can't be anything but neutral…read more Seems like they were better a few years back, but that's just my experience.

Our family has bought many cars and trucks from Ewing Motors over the past 35 years and continue…read moreto refer our friends there. We have always received outstanding service.

This place has both great service AND collision. The service…read moreadvisors are friendly and professional. The best thing is that the work is done in a timely manner. The collision shop made both my Malibu and my son's VW look like brand new after being in different accidents! I highly recommend this Buford location for service and collision work!

This is the best dealership to waste your time. I had to talk to 3 sales people and they still…read moredidn't have a model vehicle I was told they had. Turns out they didn't so is why they wasted my time looking for what they want to high pressure me into buying. You have been warned: Stay away.

Easy financing & good prices. Love the small family owned aspect and everyone was very kindread more

I have bought a car, from JAG, sold 2 cars through them and I am now taking my cars to them for…read moreservice. It is so nice and refreshing to have honesty and straight forward dealings with a car dealership. Prices are really good for their vehicles and the service is thorough and exceedingly good value - a fraction of the cost of Mercedes or Jaguar service centers. Staff are helpful and caring.

Just purchased a 1500 Sierra AT4. David Estrella was incredible throughout the entire process. Had…read morethe truck waiting for me when I got there. He walked me through all the features and helped me setup my MyGMC account and OnStar. Amazing customer service from start to finish!

I thought I was going to another dealership but ended up here. No complaints at all! I came for an…read moreoil change and to determine how much it will be to fix my parking break. Kevin explained to me that it probably is an electrical issue and the diagnostic would be $225, higher than what another dealership quoted for a diagnostic test. I declined but still got an oil change and tire rotation. The oil change is a bit more than I normally pay but I was told by another dealership that they weren't able to do a tire rotation because one of the lug nuts was broken off but they didn't have any issues here. The wait was about 2 hours but I thought that was pretty good for a holiday weekend with no appointment. What I really liked about the service here is that I received a video made by the technician Matthew who serviced my car. He showed me all the potential things that may be of concern, and I truly appreciate that. It's one thing be told something but to actually see it in a video, is a different kind of transparency.

Love this car dealership!!!! They tell you like it is no BULL, They tell you everything about the…read morevehicle,what happened and how they fixed it. Christina was so friendly and very knowledgeable, answered all my concerns, let me take it to my own mechanic for hime to check it over. My experience with this company was the best, I would buy another car in a minute, the one i bought was 2015 Honda CRV, runs like a brand new one thank you Christina for walking me throught this special time Linda M

Rceently bought a work truck from them, sady did not run a Car Fax on it before I drove it…read moreaway...The car looked clean but within a day a had a rash all over my arms and neck, the car was so dusty we had to drive with the windows down, and the radiator blew within two weeks. I was told it was a one owner car, found out I was the fourth. Had the car detailed three times to try and remove the bits from the disintegrating seats. Finally had to stop driving the vehicle due to the mold. When I tried to get them to look at the vehicle they said sorry as is...deal with it. The guy lied four times during a five minute conversation first saying they bought the car at auction then saying they bought it from a repeat client, then saying it came from Georgia where clearly on the car fax it was from Tennessee which happened to be a flood city throughout 2019. Beware of this dealership!!! It's the typical used car untrustworthy company. They don't care about their clients obviously but I will resell it with full disclosure!! https://www.iii.org/article/flood-cars-how-to-avoid-purchasing-a-washed-up-vehicle#The%20facts%20about%20flooded%20cars

I purchased a truck from "Big Mac" McDonald. He was very good at communicating, explaining the…read moreadvantages of the vehicle I was looking at, and the price was great for both my trade and new vehicle. I drove over 600 miles just to purchase this vehicle and would come back the next time I'm in the market. The Finance Manager, Chad, was great to work with as well and very good at communicating and having paperwork ready to go upon my arrival.

MY LIFE IS MY WARRANTY: FORMAL SAFETY COMPLAINT AND REQUEST FOR EXECUTIVE INTERVENTION…read more On August 31, 2026 only 3.4 miles after leaving the dealership, my Pacifica experienced a dangerous and potentially catastrophic malfunction while I was driving on Buford Drive. The vehicle unexpectedly shifted or attempted to shift among Drive, Neutral, and Park. It stalled, moved unpredictably, displayed multiple warning messages, and sounded repeated chimes before becoming completely disabled. This occurred on a heavily traveled roadway and nearly caused a multi-vehicle collision. I could have been killed, and other motorists could have been seriously injured. This was not simply a "Service Shifter" warning. It was an unexpected loss of reliable propulsion and gear control accompanied by a broader electrical malfunction. Any review of this complaint that reduces the incident to a dashboard message will fail to capture the seriousness of the safety risk. BACKGROUND AND REPAIR HISTORY The issue began after Christian Brothers Automotive replaced both batteries and performed brake work. A "Service Shifter" warning subsequently appeared. Christian Brothers replaced the service shifter module, but the intermittent warning continued. The stored diagnostic trouble codes included U0103, U1465, U1467, and U11E3. Because the warning continued, I drove approximately 22 miles to Mall of Georgia Chrysler specifically because I trusted a Chrysler-authorized dealership to diagnose the underlying cause correctly. The dealership identified substantially the same fault codes but replaced the main battery and service shifter module--the same two items I had recently paid Christian Brothers to replace. After those repairs, the vehicle malfunctioned again and was returned to the dealership for root-cause analysis. The dealership retained my vehicle for approximately two weeks and three days. I requested a loaner vehicle during that period but was told one would not be provided. I retrieved the Pacifica on August 31 believing it had been properly evaluated and was safe to operate. Within 3.4 miles, it suffered the dangerous roadway malfunction described above and had to be towed back to the dealership. INADEQUATE RESPONSE TO A SERIOUS SAFETY EVENT I immediately contacted Service Manager Chuck and reported that the vehicle had malfunctioned and nearly caused a multi-vehicle collision. His initial response, as I recall it, was: "We fixed the issue, and the technician spent hours on your vehicle for which you were not charged." That response showed no recognition of the seriousness of what had just occurred. More importantly, the incident itself established that the vehicle had not been safely repaired. To date, I have not received a documented root cause. Instead, I have been presented with another invoice to replace a transmission-related module and an electrical component that the dealership believes "may" correct the condition but cannot guarantee will resolve it. That is not an acceptable response to a safety-critical malfunction. Replacing parts through trial and error at my expense without first identifying and documenting the failure that caused the vehicle to lose reliable gear and propulsion control places both the financial burden and the safety risk on me. RELEVANT CHRYSLER TECHNICAL INFORMATION Chrysler Technical Service Bulletin 21-027-17 Rev. A applies to certain 2017 Pacifica vehicles and addresses transmission shift and drivability concerns through reprogramming of the Transmission Control Module. The bulletin includes U0103--Lost Communication with the Electric Gear Shift Module among the associated diagnostic codes. I am not asserting that this bulletin independently proves the cause of my vehicle's failure. I am asking Chrysler to determine whether it or any other applicable STAR guidance, technical bulletin, wiring concern, connector issue, fuse issue, CAN-network fault, module failure, or software update was properly evaluated and documented. I understand that my vehicle is outside its original warranty period. That does not eliminate Chrysler's responsibility to respond appropriately when a vehicle leaves an authorized dealership, travels only 3.4 miles, and then experiences a potentially deadly loss of reliable gear and propulsion control. This is not merely a warranty dispute. It is a documented safety escalation involving repeated unsuccessful repair attempts and a vehicle that nearly caused a serious collision immediately after being released by a Chrysler-authorized service center. My life is my warranty and I will not permit it to become part of a trial-and-error diagnostic process.

Warning! Do NOT buy a used car from this shop. Myself, my husband, and my son went to El Camino…read moreBuford to look at a 2017 Jeep Patriot we had found on Edmund's. We were looking to buy our son his first car. James was our salesman. Everyone there was friendly, no hassle, no pressure, so we trusted them - we shouldn't have! James gave us time to look over the car and let us take it for a test drive. He said we could take it to our mechanic to be inspected, but our mechanic couldn't see the car for a few days. We asked if they had a mechanic on site and if they had inspected the car. James said they did an inspection and did not find anything wrong with the car. We noticed the tires were worn, so they even took $500 off the price. Unfortunately, we purchased the car that day. When our mechanic did their inspection, they found so many issues with the car! The car needed 4 new tires, brake pads, rotors, a radiator, coolant hoses, a full system flush, the coating pressure washed off the engine area, 4 new spark plugs, and an oil change. The total cost was $3,700! We still need to repair the engine mounts within the year for another $750. I spent the next 2 weeks calling and calling James. He was never there. I would leave a message for him and he never called me back. One time he said he called my husband, but I was the one dealing with all of these issues and the one calling him. A couple of times he ended up being the one who answered the phone and asked me to send him the estimates so he could talk to his manager. He debated the costs and, after the car had already been repaired, offered to fix something - no way I would let them work on the car anyway! After another week of the run around, he finally said they would reimburse us $251 - that's it!! It was even difficult to actually get the check from them. It wasn't ready when I arrived and had to wait for them to finally write the check. Dishonest, unprofessional, and untrustworthy. Don't be fooled like we were - go somewhere else for a car.

Very disappointing company. We tried to reach them repeatedly for over 2 months to get a refund…read moreand were constantly getting the run around. The manager, Rick, was supposed to call us back after looking into our issue and never did. When we called the office to get his cell phone number, they gave us a Cricket phone number that never rang. Rick was always at an auction or too busy. Don't waste your time with this company! There are hundreds of other auto companies out there that are ethical.