My daughter was given from the manager his direct number well it came in handy she had woke up to…read moreflat tire the spare didn't work out . He was vacation however he was able to send a technician. I call that above and beyond

Coty's is a GREAT place to take your vehicle for fast, efficient and quality work! I brought my car…read morein on Monday and Wednesday morning I had it back. They replaced the front bumper on my Camry and it looks perfect! I highly recommend them for any body work you need done! The staff are great! Everyone there is very friendly and professional! I can't say enough good things about them all! Also, it's an Air Force Iraq/Afghanistan veteran owned/operated business! Thank you for your service!!

Minor collision repair of a brand new 2025 Subaru Forrester - car was rearended while sitting still…read morein traffic. While the damage was minimal - car was two months old so wanted it repaired completely. Adam and the team at Sheehy Collision did a fantastic job. Dropped it first thing Monday Morning and picked up Friday afternoon. Enterprise Rental was just down the street so great support all around. When I picked up the car - they had completely washed/detailed the vehicle. Sharing because I had some concerns from other Yelp reviews - but my experience and customer service was great from start to finish.

My car has been repainted, bumper color no longer matches the rest of the car. I can see it every…read moretime I walk past it. Not even my fault I had to come here. And to add, before they even did any work on my car, they called me to ask where my car was and what color it was. Ha! That's when I should have hired another tow truck to come get it to take it elsewhere.

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

I used New Bill's Autobody to perform a Maryland Safety Inspection on my vehicle. Sadly, I was not…read moreimpressed with their service, and this is not due to the fact that my car failed the first round of inspection. It is because I was told and then confirmed that I had EITHER 1,000 miles OR 30 days to fix my car and have it reinspected. However, upon my return to DJ's I was told the complete opposite by the same person. Instead of being within the 1,000 mile OR 30 day limit, one actually needed to be between within 1,000 miles AND within 30 days. As a result, I am now expected to take off more time from work to wait the obligatory two hours to have my car reinspected after I was assured that I did not have to follow both rules in order to be within the grace period after a failed inspection. But what really broke the straw was that the certified mechanic started working on another vehicle and I had to wait until he finished even though I had an appointment for that time. I cannot speak to their handiwork when it comes to repairs, but I can say, based off of my own experience, that New Bill's cannot effectively speak to their clients, and have poor customer service. And in the end they have caused a lot of wasted time and money in the long run.