Better customer service. The staff gives off an impression that they know more about the product than the consumer. Their prices aren't competitive as well. read more

I have nothing but high praise for every photographic need I have had with Larmon over the many years they have been in business. I regret that I have not been a more regular customer since the birth of our grandson! I plan a visit soon to get on their big screen to choose some current photos to send to friends. The guys are always extremely willing to help and have so much experience. I wish everyone a happy and healthy New Year! read more

I expected that one of the only existing camera shops would help me with any analog camera questions/batteries I may need. First, the condescending clerk said he didn't have the battery I would need for the light meter on my camera. He then spewed off on a negative tangent, claiming my light meter probably doesn't work... it works. I asked him questions about a vintage film underwater camera that I was buying. His rebuttal, 1) "are you even going to take it in the water?" Yes I am visiting from Hawaii! 2) Why don't you just buy a GoPro" ... I thought this was a camera shop, do they not respect the art of film photography? I prefer to shop local, whatever state or country I am in... but I went to best buy and they had the parts as well as the customer service I was looking for. read more

I can't say enough about the service at this store! I was in need of a quick print and frame for a funeral. They went out of their way to size the photo correctly and even placed it in the frame for me!!!! Very efficient and very helpful. It's nice to actually deal with a person who gives you their full attention and not just a machine!! Will be using this store exclusively from now on!!!! read more

My Canon 5DMII broke while on vacation and I ended up shooting with my Canon Rebel 2000 35mm instead. 7 Rolls of film later I called up Larmon in hopes of having it transferred digitally with care, quality, and professionalism. I was thrilled when I was told it would be completed same day. I work in the film/video industry and I'm constantly traveling. I also write a detailed behind the scenes blog about my work and travels so to have someone do the scanning for the photos for me while my Canon 5DMII was broken sounded AMAZING. ...turns out it was going to take at least an entire week. WOW...I mean I was understanding, but at the cost of $147.00 to transfer for an entire week? No thanks. I also found out that they were burning the transfer for CD, which was going to be an additional cost of $4.99 PER DISC! To put this into a cost perceptive They scanned only 2 rolls of film that burned those 2 rolls of film onto THIRTEEN CDs! I have a new Macbook Pro which doesn't have a disc drive...so that's useless to me. I was bringing in a flash drive to drop off WHEN.... I walked in the next day to pick up part of my order and the two employees were outwardly complaining about my order because it was so time consuming. I was so taken aback that I left the store and sat out in the car to think things over. Very long day and story short they stole $100.00 from me instead of giving me a full refund which is what I should have demanded. I'll be reporting them to the Better Business Bureau for their lack of professionalism and blatant theft. The man who took care of me was older and I felt like he treated me like a child. I'm 26...which isn't old to many of you, but in the past I worked in a professional photo retail store for 3 years while I was in college and if I acted like he or his coworker had when I had when I walked into the store, I know for a fact that I would have been fired. It's no wonder why there is only one of these photo stores left in business left open if this is how they treat customers. I'm not a new customer either. I went to Doylestown loyally for black and white film processing for my artwork assignment and never had issue and loved the kind employees there. read more

I got very knowledgeable, helpful service at the Larmon Photo Abington store recently. I'd been away from photography for some time, and did business with Larmon many years ago. This visit was to buy my first digital camera. The sales associate took the time to show me the basics in the store and set the camera up for me. I've also contacted the store via email about other issues, and always got a prompt, courteous response. I go out of my way to support local, independent merchants, which was why I chose Larmon instead of going a little further north on Old York Road to Radio Shack. I'm happy I did. I'll continue to do business with Larmon Photo for my photographic needs. read more

I went here for my Passport Photo, so this is the only thing I can speak to. When I called ahead to confirm they were open the gentleman who answered was great and answered everything I needed to know. When I arrived they took me pretty quickly and let me know I'd be their test subject for a new digital camera they bought to take the photos. All was well until I had to pay, the photo costed $13 which I find ridiculous for a digital camera picture that took about 3 minutes to take and print. I'd recommend going somewhere else, most places will charge $5. read more

Very nice people in here! Store staff has a lot of experience and are willing to discuss any questions photography related at any time. Also the prints are reasonably priced and are great quality, and the one time I uploaded the wrong photo, they were nice enough to let me upload the new one. I like! read more

Larmon always does an incredible job. It's rare to find a place that prints rolls of film well short of getting in the dark room. The staff is always ready to help and they are so nice and attentive. You can get digital prints anywhere but the roll prints at Larmon are unbeatable. read more

They print really clear pictures. The pictures usually come out very vibrant and beautiful. They also help you with your photos if you want them as a customized size buy cutting them and doing other things that are very helpful. Great place! read more

This was my go to store. I get so much information and I take my friends so they can purchase their cameras' and equipment. I buy my SD cards and I have gotten a restoration picture done there. It took 3 months but the picture was beautiful. Last Christmas I had some old movies put on a DVD and I brought a camera. This store does it all! I had called about a lens that was on sale. I was told it was the last day of the sale, but to check back on Monday to see if the manufacture extended the sale. I was shopping and in the area and I wanted my girlfriend to see the store, so we stopped in. We waited our turn because the salesman was waiting on another customer. Well when the salesman came over to us, he looked very annoyed. I asked about the lens and he told me I could have gotten my answer on the website. I explained I was in the area and was told to check back on Monday to see if the lens was still on sale. The sales man again stated I could have looked it up online and it would have taken you a minute. I explained to the salesman , why go online if I am in the store? Then he said he was going to get someone else to help us because he did not know anything abut Nikon cameras. On the store phone he stated there is two of them out here. I was confused with his statement and very insulted because he stated, " there is two of them". Was the two of them because we are women, or because we are black women, or because I use Nikon and not Canon. Very hurt that I was not treated like a customer and yelled out because I did not go online to ask about a lens that your store carries. And more embarrassed that my friend had to see such horrible customer service from a store I held so highly on my list. I was helped by another sales person. He was very helpful but I had lost interest. Susan M. read more

Always friendly, helpful service at the Abington location. I go here to get prints from my IPhone and have never had an issue with the service or the quality of the prints. I use the computers to download and choose my photos and if there is ever an issue they are there to assist. read more

Customer service is God-awful. I purchased a monopod, way overpriced, the guy sold it to me with a broken flip lock on it. I realized later that night. Took it back the next morning and his answer was "Ehh, I suppose I can refund you the money." I have sold them a few lenses and have given them my business for many years, yet they still talk to you like you're pond scum. I called them to ask a few questions about a new lens and received no help whatsoever. They don't deserve to be in business with such terrible customer service, I'll shop somewhere else from now on! read more

So I thought this was the best place around. My family had been going there to get film developed since I can remember. The people working there are knowledgable about film cameras. The last few times I have gone there to get my film developed (no prints, just a CD) they have been screwing things up. I am officaly looking for a new place to get my film developed. Don't waste your time. read more

Beware. They make a specific point of not posting their return policy, not telling you their return policy, and not printing their return policy on their receipts. When I tried to return a small item, it was not returnable -- and the sales clerk candidly admitted that they did not tell me the return policy or have it posted anywhere in their store. His response to my query about whether or not that was a wise way to treat a customer "I don't have to tell you my return policy or post it." Ok Steve-see if I or anyone I know ever spends another penny there. read more

I went to Larmon to transfer 1940s negatives to print. I'm glad that in this digital age there is still this service available! I like supporting the small retail establishments when I can, and I think Larmon does an excellent job and has stood the test of time. Steve waited on me and was very accommodating. I will be back! read more

I have gone to Larmon about 4 times in the last few months and I have not been happy with their customer service. I had some pictures enlarged and when I got in the car to look at them, I realized they cut off half of the picture. I also uploaded some pictures on their website, and when I picked them up, the top of everyone's head was cut off. I recently took some old large poster-sized photos photos in to be made smaller and when I went to pick them up, they forgot to give me my original prints back and never made the CD of the pictures that I had already paid for, so I had to wait for them to do it. They do nice work, but considering the frustration every time I've gone, I'll be looking for a new place. If you go, just don't be in a hurry, and be sure to check your photos before you leave the store. read more