I highly recommend this company for anyone traveling last minute. I was having difficulty traveling…read moreto Russian during covid-19 and could not make an appointment with the embassy which would be the normal means of getting my visa. I explained my problem with a company employee who recommended I spoke directly with the owner. I received a call back by the owner immediately and we planned on how to proceed. I paid for next day processing just in case as I only had ten days to get the visa. The owner confirmed that I would get the visa in time with the regular processing time and refunded me the cost of the next day processing. Nothing but professionalism!!! Also prices are better than the majority of the competitors with service you can count on.

These guys are completely amazing! When Fed Ex didn't get my passport delivered to them on time the…read morewent WAY out of their way to make it all work. They flew my passport from San Francisco to Houston, then found a flight to get me my passport a few hours before my vacation. They even kept me updated on everything skiing the way. I am forever thankful for all their hard work.

Found out I lost my passport Tuesday at 2:00PM and I have a trip to Mexico Thursday at 8:15AM!…read more Called up The Passport Guys and went to their office at 3:00PM Tuesday. Howard assured me he will take care of everything. He filled out my paperwork and the next day at 3:15PM I have my passport in hand and I am now checked in for my flight. These guys are the real deal and are life savers. Definitely would recommend them when you're in a pinch or just need passport or visa services. Thanks Howard!

I left a voice message for them with a question about their services, not an emergency situation,…read morenevertheless no return phone call.

I'm quite sure there are plenty of knuckle draggers hiding in the shadows at all levels of…read moregovernment but seven days after I dropped my old passport in the mail to the US Passport Office in Philadelphia, I had a brand spanking new passport sitting in my mailbox. I debated a long time whether or not to use one of the countless expedited passport services thinking my new application would somehow get lost in the morass of modern bureaucracy but honesty, if you're not leaving tomorrow, the basic service is really all you need. The USPO seems to be well past their crush of post-pandemic demand. Come on, live on the edge and trust the government. It's a real rush. Five easy stars for defying all expectations.

I applied for a U.S. passport with expedited processing due to urgent travel for my grandfather's…read morefuneral. Despite paying extra and clearly communicating the time-sensitive nature of my request, my application remained in a pending status for over five weeks. Because of this delay, I was unable to attend my grandfather's funeral -- something that cannot be undone. What made this experience even more upsetting was the lack of transparency and accountability. When I spoke with a supervisor in person, I was met with a very matter-of-fact response: no explanation for the delay, no attempt to assist, and no empathy -- just "you have to wait." I understand that delays happen, but expedited service exists for circumstances exactly like this. When it fails, there should at least be communication, urgency, or basic compassion. None of that was present here. This process was frustrating, dismissive, and deeply disappointing. I hope changes are made so others do not have to experience this during an already painful time.

Eric is absolutely the best! I called in to get a passport renewal done for my travel companion and…read morementioned that we are leaving within 5 days. He was honest and told me that he couldn't guarantee a return by travel date but he would try and offered a 20% discount if we chose to use his services. I was having issues using the 877 number and he was able to walk me through it to get an appointment and was happy to do so even though I wouldn't be using his service. Amazing customer service! Highly recommend. Not all hero's wear capes.

Getting a passport right now can be an absolute nightmare. I wouldn't have gotten it in time with…read moreexpedited services and I was days away from my trip. I found this service online and when all else failed, Eric saved my trip!!! I received my passport in 4 business days and with time to spare. He was thorough with my paperwork and told me exactly what I needed to change to eliminate any further delays. He took the stress out of getting my passport from the minute I walked through the doors of his office. I would recommend his services to everyone I know!

I needed old fashioned ink-rolled fingerprints for Washington State and was told this was the only…read moregame in town. Looking online at the photos I was skeptical, but I had to get the printing done. Driving up, it looks very sketchy from the street and I almost left. I messaged a friend to tell them where I was, just in case. Well, once again I was taught you can't judge a book by its cover. I was impressed by the good humored, professionalism and kindness displayed. While I was there, a woman came up asking for prints, but her documentation showed that her employer had already paid. The attendant told her where to go in order to save herself $20. I'm always impressed by businesses that will help a customer this way rather than charge them for unnecessary services. My fingerprints were completed quickly and efficiently. Make sure to know what forms of payment they take before going.

Needed to get some fingerprints done the "old fashioned way". Talked to the owner on the phone and…read morehe was super friendly. Met with Barbara the following morning and she took care of me. Barbara it was nice talking to you about chess and Illinois haha

This is a great servlce to work with rather than deal with paperwork issues at the Post Office…read more l dealt with them and they were professional and clearly knowledgeable on what was required. Quick, easy and well worth the fees. l highly recommend them.

From the owner: We are a passport and visa consulting and processing service specializing in assisting corporate…read moretravel departments, individuals and travel agents with 24 hour document processing for business or pleasure travel. Our experienced consultants are able to answer your questions and walk you through your passport and visa related needs.

I highly recommend Traversal Visa! They get my visa approval in a swift period of time and I can…read moretrust them with the application period. The website layout is easy to follow and the instructions are clear. I would definitely rely on them if I need a visa next time.

Friendly staff. Staff helping another customer but greeted…read moreme and asked how she could help. The store is clean esp the rug which tends to look dirty in most establishments. There are about 8 people working and 11 customers. It's quiet and them process is moving quickly. I'm here for a duplicate license so u can at least have a paper document. A nice staff member announced the order of service to be provided which is quite thoughtful. She also apologized who again is very considerate. I appreciate the team here and I'm thankful I came to this location for my license duplicate.

I needed a new Driver 's License Photo. When I went in the first thing you do is register with the…read morereceptionist desk. She asked to see my certificate from DMV. She gave me a number and pointed to a separate area for License photos. I was number 47. There were about 12-15 people ahead of me. There were two people at a desk up front, taking information and then taking photos. The line moved quickly, about 15-20 minutes. When it was my turn I was asked for my current driver's license n another form of ID. I had my passport. She approved everything. I had a Real ID star on my old license. She said if I still wanted that I would not be able to get my new license then n there. She explained it would be mailed to me in about 10-14 days. I agreed to that. She punched a hole in my old license and gave me a paper about having photo taken. She told me that it was not really a valid Driver's License but to keep it until I received the new one. She took three photos and showed them on a screen and told me to pick the one I wanted for new license. I did and thanked her and left. The entire process was very easy, well organized, and surprisingly pleasant. I was further surprised when I received my new Driver's License in 4 days! It was great! I highly recommend AAA in Ardmore. Great people and great service!!!