Jest wanted to warn you that Sequim Storage has a NO REFUNDS policy. I had purchased a packet of…read moreboxes that were banded together. My neighbor, who just moved here offered me his collection of boxes. I attempted to return the boxes that i purchased from Sequim Storage, still banded, but they stated that the store has a NO REFUND policy. They would not let me return them.

Customer service at Sequim Self Storage is excellent! Tracy was a pleasure to work with…read more.. pleasant and professional, well informed and efficient. The facility is clean and well maintained. I feel confident that my items are in a safe and secure place.

Honestly, I was pretty transparent that I hired the company specifically to move my gym equipment…read moreand some other tricky furniture pieces that required being taken apart and rebuilt. We even helped them take apart some of the items and moved the majority of the boxes. We paid for an entire day because this was Port Townsend to Coupeville and a ferry crossing was required. I tried so hard to clearly communicate my needs to this company but, when moving day came, the two men who showed up just wanted to do the bare minimum and actually charged me a fee for staying until 4:30, even though I had already asked Sound to charge me for the whole day. I am very frustrated with moving companies these days because it just seems like the movers get angry and inpatient even when you pay them a fair price. I suppose the basics were taken care, as is why I paid what I owed. But boy it sure is hard to find help these days. ​​

After horrid (expensive, disorganized, fraudulent) experiences with other movers, I was lucky to…read moreconnect with Sound Movers. It was easy to schedule the move and they fit me in quickly. They were on time. We had to wait for access to my storage area, they were patient. We warned them that we live in a heavily wooded area, off a country roads, with tight turns into the driveway and, with smiles, they were game. They drove a HUGE (30ft, 36ft?) truck right to the doors. They were careful, fast, and nice. Those are benefits you usually don't get when you're moving, The fees were reasonable and they were appreciative when I tipped. I can't recommend them highly enough. Call them. trust them, tip well. These guys are awesome.

We have had excellent experience with this storage facility. There is a full time person that rides…read morearound in a golf cart and the front office has been extremely helpful. The facility is well kept and it is very easy to get our truck and trailer in and out. After dealing with the nasty owner at Sequim Valley Storage this place was a breath of fresh air.

I rented a few outside spaces for my 5th wheel RV as well as my car trailer and car. I went to pick…read morethe RV up to go on a trip, and found the door was completely ruined as thieves tried to break in. It was more than $1500 to replace. The only reason they didn't gain access was because they broke the knife off in the lock and jammed it. They also damaged the side storage containers, which I have not repaired, and stole several hundred dollars worth of equipment and tools. I filed a police report, and the officer took a look around and called it an unsecured storage area as there was barbed wire missing on the back fencing, and the camera coverage was lacking. Since I couldn't even gain access I had to find a local motel for myself and my dog at $100, then call a locksmith the next morning for $65, then go to the local RV parts place to buy a new handle and lock for around $50, and replace it myself. I also lost my $40 which was pre-paid for the Friday night RV space. The whole thing cost me over $2,000. After reporting the attempted break-in, I asked the lady in the office to please have the owner call me. I was assured that not only would they call me, but they would be addressing the lack of barbed-wire, etc. I removed the 5th wheel immediately. I never even received the call from the owner. When I went back to get the car-hauler and car a few months later, the security concerns had not been addressed like they had promised. I would never use this place again as I do not think they really cared about me, the customer, and the fact that they are advertising secure storage when in fact it is not.

very nice people,i enjoyed renting my unit and always willing to help if needed so i reccomend them…read morewith 100 percent satisfaction thanks kevin and staff for your hospitality and awesome customer service margaret

It all started out great...Talked to a lovely gentleman on the phone and made my U-Haul…read morereservation. I asked, "are you open on Sundays?" He said, "yes, I work M-F and someone else works Sat-Sun." Excelent, reservation made, done. Not so fast. I received a voicemail from the woman working at the All About Storage letting me know that they wouldn't be open on Sunday and could I make arrangements with her to pick up the U-Haul on Saturday afternoon? No, I couldn't, I wasn't in Sequim until Sunday. I thought "Office Hours: 8am - 5pm Mon-Sat, 9am - 4pm Sunday, Except certain holidays", which is clearly stated on their website, means that they'd be open on Sundays from 9am-4pm. Since when is June 2 a holiday? So after spending 4 hours running around Sequim and Port Angeles trying to find a U-Haul, we were finally able to leave town. But the lack of professionalism at All About Storage left me with a very bitter taste for them.

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated