Amazing improvements in the now Skookum Affordable Storage!!! I have had a storage unit there for a…read moreyear; had some rat damage under the previous owner, though he tried. The new owners are doing a full overhaul!!-rats gone! new electric entrance for anytime access, updated record-keeping, consistent office hours. He is in the process of building more units, and the owner is happy to be helpful! As much as I am trying to take my things out of storage, I'm pleased that the facility feels clean, secure and support is available if needed.

Bob and Cherie, owners, were amazing during a stressful holiday weekend trying to help our daughter…read moremove to college. They even went down to Port Townsend to get the size truck we needed and had it ready and waiting for us when we walked in the door. Thank you, thank you! What a great business with excellent customer service.

I feel if youre looking for storage for some of your stuff, skip this place. They only allow you to…read moregain access during certain hours which doesn't always work with everyone's work schedule and then when you close your account, you get a check. Except its not on the spot. It gets mailed to you. And in my case, it got "lost" in the mail and i have to wait six months before picking up another one for my refundable deposit. Its a lovely situation.

Joe is respectful and works with people well. They have 34 going up soon. There's cameras to see…read morealong the front of our units and none facing in and Joe is on top of things to reach him. Perfect lol.

From the owner: Located in Port Angeles, Washington, Skookum Storage is your go-to self-storage facility for all…read moreyour storage needs. With a commitment to top-notch service and secure storage solutions, we offer a range of options to meet your individual requirements. Whether you are decluttering, moving homes, or just need extra space for your belongings, Skookum Storage provides clean and well-maintained units that guarantee peace of mind. Our facility in Port Angeles, WA ensures convenient access for customers in the area looking for reliable self-storage solutions. At Skookum Storage, we prioritize security and affordability without compromising on quality. Experience efficient and hassle-free storage with our friendly staff ready to assist you every step of the way. Trust Skookum Storage for all your self-storage needs in Port Angeles.

Twin storage units out on Lower Elwha rd has been taken over by tweakers. Refusing to take payments…read moreand going through people's storages and putting new locks on them. It's straight tweakervill out there. some shady shit is going on out there. And the sheriff's refuse to help people out with there shit being stolen. Just fyi to people. You're more than welcome to share this and let everyone know what's going on! ======================================================ANOTHER LOCAL WROTE: "Yeah Jon and his uncle lost everything in there. I tried talking to the new owner but he refused to give me the accountants number and hung up on me. Shady ass shit is going on up there" ===================================================== YET ANOTHER LOCAL WROTE: "I can confirm the sheriff is in on it. I wrote an email to FBI, and they said its already being investigated"

Honestly, I was pretty transparent that I hired the company specifically to move my gym equipment…read moreand some other tricky furniture pieces that required being taken apart and rebuilt. We even helped them take apart some of the items and moved the majority of the boxes. We paid for an entire day because this was Port Townsend to Coupeville and a ferry crossing was required. I tried so hard to clearly communicate my needs to this company but, when moving day came, the two men who showed up just wanted to do the bare minimum and actually charged me a fee for staying until 4:30, even though I had already asked Sound to charge me for the whole day. I am very frustrated with moving companies these days because it just seems like the movers get angry and inpatient even when you pay them a fair price. I suppose the basics were taken care, as is why I paid what I owed. But boy it sure is hard to find help these days. ​​

After horrid (expensive, disorganized, fraudulent) experiences with other movers, I was lucky to…read moreconnect with Sound Movers. It was easy to schedule the move and they fit me in quickly. They were on time. We had to wait for access to my storage area, they were patient. We warned them that we live in a heavily wooded area, off a country roads, with tight turns into the driveway and, with smiles, they were game. They drove a HUGE (30ft, 36ft?) truck right to the doors. They were careful, fast, and nice. Those are benefits you usually don't get when you're moving, The fees were reasonable and they were appreciative when I tipped. I can't recommend them highly enough. Call them. trust them, tip well. These guys are awesome.

I have been renting a space here for the past 12 years since we moved to Port Angeles. Two years…read moreago we moved our primary residence, and updated our address. Amber however forgot to update it in the computer so win the rent went up by four dollars, we had no idea. She promptly locked us out of our unit. Keep in mind, that in the 12 years we have never had one single late payment, or anything happen. But, instead of phoning us, our phone numbers didn't change, she just locked us out. When I spoke to her the following workday, she refused to apologize, and just told us to go somewhere else. I really think that if you are in customer service, you should actually consider customer service to be something important. So best of luck to those of you who choose to go here. You never know when they're gonna turn on you.

Very reasonable rates, clean facilities, friendly service, and they're reinvesting in their…read morebusiness.

Being a monopoly of properties in the Port Angeles area, they think they can get away with ripping…read morepeople off. I've had a housekeeper for over a year and gave her the list of cleaning they expected. I asked to do a walk through after moving out, which they refused to do. My housekeeper did an exemplary cleaning job and yet they allegedly had to hire Clean by Carly to come in and clean. A 875 Sq ft one bedroom house that was empty and clean allegedly took 6 hours at $40 an hour to clean! Not a chance it took that long. My housekeeper is willing to testify in court as to the condition of the house, should I choose to go that route. They also hired a carpet cleaner, the same one they REQUIRED me to use earlier in the year. He allegedly said there was dog urine on the carpet and it required 2 ozone treatments. My dogs NEVER urinated in the house. My housekeeper will also testify to that. STAY CLEAR OF ANY PROPERTY THEY RENT! They are jerks when you ask them questions, they accuse you of things that are not your issues, and they keep your money. Additional issue the FHA had to step in on: I have 2 emotional support dogs. When I was renting, they had a form which was ILLEGAL, for my doctor to sign saying she would testify in court if it became necessary, that my dogs were emotional support animals! I was told by the FHA that they had issues in the past with Landmark and they had just re-educated them but would go in and re-educate them again. These people think they're above reproach. PICTURES OF HOUSE AFTER BEING CLEANED BY MY HOUSEKEEPER SHORTLY BEFORE THEY PAID SOMEONE TO ALLEGEDLY CLEAN MY HOUSE FOR 6 HOURS.

I am updating my review now that Kaila has returned the amount of our deposit retained by the owner…read morefor the installation of a screen door that was their responsibility. In addition, Kaila did try to get the house cleaned prior to our occupancy but the owner refused. Landmark did make the owner comply to the Washington Landlord tenant act, when the requirements were quoted to them. Previous review: We rented a very expensive property from this company in April of 2024 . When we moved I. The place was filthy. The property owner had left all kinds of trash and property and this was only removed after we checked the Washington landlord tenants laws and could quote , the violation. Part of our deposit was kept for something for which we weren't responsible. This house is on Dutch Dr and if you're considering renting from this company DM me for all the problems, any infestation, poorly balanced HVAC, uneven floors, etc.